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10-18-2007
| #1 (permalink) |
| Guest | "Empty junk email folder" locked out The right-click option to "empty junk email folder" is now grayed out and cannot be used. There's also a red circle with a line thru it over my junk folder. What happened? Why will this manual function no longer work? I now have to delete each junk email manually. Thanks. |
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10-18-2007
| #2 (permalink) |
| Administrator | Re: "Empty junk email folder" locked out  Quote: Originally Posted by Scribe217  The right-click option to "empty junk email folder" is now grayed out and cannot be used. There's also a red circle with a line thru it over my junk folder. What happened? Why will this manual function no longer work? I now have to delete each junk email manually. Thanks. It sounds like you have a stuck message in the Junk E-mail folder. Read the "First" section in this tutorial about antivirus programs to help prevent this from happening again, then install the KB941090 Microsoft Update in the "Second" section to fix the stuck message problem. Windows Mail problems Shawn |
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