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Vista - Installing 7.5 Itunes quicktime for IPOD

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Old 11-18-2007   #1 (permalink)
Denise


 
 

Installing 7.5 Itunes quicktime for IPOD

I hope someone can help...everytime I try to install this program for Vista I
get the following error message

"The installer has encountered an unexpected error installing this package.
This may indicate a problem with this package. The error code is 2738."

I get the same error if I go tp programs and click repair or uninstall.

Please help so my daughter can use her IPOD and get misic from ITunes!

Thanks so much!
Denise

My System SpecsSystem Spec
Old 11-18-2007   #2 (permalink)
Dave


 
 

Re: Installing 7.5 Itunes quicktime for IPOD

This is a common problem...
1. On the Start menu, click "All Programs".
2. Click "Accessories".
3. Right-click "Command Prompt" and choose "Run as Administrator" from
the shortcut menu.
4. When the User Account Control dialog appears, click Continue.
5. At the command prompt type the following:
regsvr32 vbscript.dll
6. Press Enter on your keyboard.
7. A message should appear stating "DllRegisterServer in vbscript.dll
succeeded."
8. Click OK and try installing iTunes or QuickTime again.



"Denise" <Denise@xxxxxx> wrote in message
news:EF730FE4-B10F-4F0A-B98E-D129F0567B0A@xxxxxx
Quote:

> I hope someone can help...everytime I try to install this program for
> Vista I
> get the following error message
>
> "The installer has encountered an unexpected error installing this
> package.
> This may indicate a problem with this package. The error code is 2738."
>
> I get the same error if I go tp programs and click repair or uninstall.
>
> Please help so my daughter can use her IPOD and get misic from ITunes!
>
> Thanks so much!
> Denise
My System SpecsSystem Spec
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