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Vista - Opening Video files in Vista Business

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Old 11-20-2007   #1 (permalink)
dave


 
 

Opening Video files in Vista Business

I bought a JVC camcorder yesterday model number GZ-MG142EK but cannot open
the MP2 files on my computer. I am using Vista business and I get a message
"file not recognised."
I can view the the video on my TV.
I contacted JVC who said that it is probably a Vista problem and I should
contact Microsoft.
As you probably know it costs a fortune to contact Microsoft support.
Can anyone help me please?

Dave



My System SpecsSystem Spec
Old 11-22-2007   #2 (permalink)
dave


 
 

Re: Opening Video files in Vista Business

Problem solved I exchanged the JVC camcorder for a Sony.
The JVC software was faulty but the Sony software works great and I'm very
pleaase with the new camcorder.

Dave

"dave" <davidhmorgan@xxxxxx> wrote in message
news:uJEgto2KIHA.3992@xxxxxx
Quote:

>I bought a JVC camcorder yesterday model number GZ-MG142EK but cannot open
>the MP2 files on my computer. I am using Vista business and I get a message
>"file not recognised."
> I can view the the video on my TV.
> I contacted JVC who said that it is probably a Vista problem and I should
> contact Microsoft.
> As you probably know it costs a fortune to contact Microsoft support.
> Can anyone help me please?
>
> Dave
>
>
My System SpecsSystem Spec
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