Vista Tutorial - Cannot play DVDs

12-02-2007

CDs play fine, but not DVDs.

I'm using Vista ultimate for both vista 32 and 64, so from what i understand
Ultimate comes with the proper codecs. Fails with both 32 and 64.

I've tried all the items below, but no luck.

1)Tried different DVDs thinking maybe some where scratched, but still no go.
2) Deleted CD/DVD drivers and re-installed them, but still did not fix it.
3) Contacted HP support - they said to do a complete re-install. No thanks.
4) Microsft article suggested deleting filters which i did, no go.
5) Tried playing DVD within media player

HP m8120n
atapi dh16a1l cd/DVD drive
Vista 32 and 64
6GB Memory

Any suggestions??

Thanks,

Rod

12-07-2007

What specifically happens when you try to play the DVDs back?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Rod" <Rod@xxxxxx> wrote in message
news:76C1664F-12EC-46C3-BC9C-A7D9C5ABD00A@xxxxxx

Quote:

> CDs play fine, but not DVDs.
>
> I'm using Vista ultimate for both vista 32 and 64, so from what i
> understand
> Ultimate comes with the proper codecs. Fails with both 32 and 64.
>
> I've tried all the items below, but no luck.
>
> 1)Tried different DVDs thinking maybe some where scratched, but still no
> go.
> 2) Deleted CD/DVD drivers and re-installed them, but still did not fix it.
> 3) Contacted HP support - they said to do a complete re-install. No
> thanks.
> 4) Microsft article suggested deleting filters which i did, no go.
> 5) Tried playing DVD within media player
>
> HP m8120n
> atapi dh16a1l cd/DVD drive
> Vista 32 and 64
> 6GB Memory
>
> Any suggestions??
>
>
> Thanks,
>
> Rod

12-02-2007	#1 (permalink)
Rod Guest n/a posts	Cannot play DVDs CDs play fine, but not DVDs. I'm using Vista ultimate for both vista 32 and 64, so from what i understand Ultimate comes with the proper codecs. Fails with both 32 and 64. I've tried all the items below, but no luck. 1)Tried different DVDs thinking maybe some where scratched, but still no go. 2) Deleted CD/DVD drivers and re-installed them, but still did not fix it. 3) Contacted HP support - they said to do a complete re-install. No thanks. 4) Microsft article suggested deleting filters which i did, no go. 5) Tried playing DVD within media player HP m8120n atapi dh16a1l cd/DVD drive Vista 32 and 64 6GB Memory Any suggestions?? Thanks, Rod
My System Specs

12-07-2007	#2 (permalink)
zachd [MSFT] Guest n/a posts	Re: Cannot play DVDs What specifically happens when you try to play the DVDs back? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "Rod" <Rod@xxxxxx> wrote in message news:76C1664F-12EC-46C3-BC9C-A7D9C5ABD00A@xxxxxx Quote: > CDs play fine, but not DVDs. > > I'm using Vista ultimate for both vista 32 and 64, so from what i > understand > Ultimate comes with the proper codecs. Fails with both 32 and 64. > > I've tried all the items below, but no luck. > > 1)Tried different DVDs thinking maybe some where scratched, but still no > go. > 2) Deleted CD/DVD drivers and re-installed them, but still did not fix it. > 3) Contacted HP support - they said to do a complete re-install. No > thanks. > 4) Microsft article suggested deleting filters which i did, no go. > 5) Tried playing DVD within media player > > HP m8120n > atapi dh16a1l cd/DVD drive > Vista 32 and 64 > 6GB Memory > > Any suggestions?? > > > Thanks, > > Rod
My System Specs

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