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Vista - Windows media player stopped working

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Old 01-30-2008   #21 (permalink)
gggallery


 
 

RE: Windows media player stopped working

My problem with Windows Media Player is that I can't even call it up. When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling Vista?

My System SpecsSystem Spec
Old 01-30-2008   #22 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Can you run it if you right-click on it and Run As Administrator?

Did you uninstall Norton Internet Security from this machine?
My System SpecsSystem Spec
Old 01-30-2008   #23 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Thanks for the follow-up, that's very very helpful.
My System SpecsSystem Spec
Old 01-30-2008   #24 (permalink)
gggallery


 
 

Re: Windows media player stopped working

I did right click and try to run as administrator and it still didn't
respond. It used to work just fine but suddenly will not load.

I do have Norton Security on the system but I don't understand why it used
to work and now doesn't.
My System SpecsSystem Spec
Old 01-31-2008   #25 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Is it listed in the Proceses tab of Task Manager?
Was SatelliteTVforPC 2006 ever on this system? That's very bad software
that can cause this problem.
My System SpecsSystem Spec
Old 02-01-2008   #26 (permalink)


Vista Home Premium
 
 

Re: Windows media player stopped working

Hello fellow user Vista/ I have problem regarding WINDOW MEDIA PLAYER crash.Kindly plae help me on this Im a newbies in this system & is my first Laptop...see detail.

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.20608
Fault Module Timestamp: 465cf04b
Exception Code: c0000005
Exception Offset: 000494a4
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 13321
Additional Information 1: 1171
Additional Information 2: 12bb25806a6af29c4ccacb639b7ba26e
Additional Information 3: 5bee
Additional Information 4: 5affbbc003a099bc09e613eacd87f746

Appreaciate your help on this...thanks in advance....need help badly to fixed...
My System SpecsSystem Spec
Old 02-01-2008   #27 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Did you have SatelliteTVforPC 2006 on this system at some point? The error
you're encountering very much looks like that you did. That will badly
corrupt the Windows Media Player registry keys, which is they pulled their
software from the market.
My System SpecsSystem Spec
Old 02-03-2008   #28 (permalink)


Vista Home Premium
 
 

Re: Windows media player stopped working

Thank for your replied,Ya! I installed it,But now I already saw your website Troubleshooting WMP and IT's WORK!!Thank so much appreciate your help........Nice website its help a lot.....& I installed the Registry.....now looks fine....

Mike
My System SpecsSystem Spec
Old 02-03-2008   #29 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Thank you, this follow up is very very helpful to me. Thank you.
My System SpecsSystem Spec
Old 02-24-2008   #30 (permalink)
Cat_Jedi08


 
 

Re: Windows media player stopped working

I am also having a similar problem. But its kernel32 that crashes WMP11

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bd80
Exception Code: c06d007f
Exception Offset: 0001b09e
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 529137659



I have been unable to find any answer to this problem. It only does
this when trying to play MP3 or WMA files.

Oh and hi - yes its my first post


--
Cat_Jedi08
My System SpecsSystem Spec
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