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Vista - Windows media player stopped working

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Old 05-24-2008   #51 (permalink)
suchi


 
 

Re: Windows media player stopped working

Hey Guys,,

I need urgent help
My Media player is dead for ever.. It never start.. even through web
page also..
I have seen from the above post "Sat TV for PC is dangerous"..
Unfortunately i have already installed it.. But after uninstalling also
I am in same stage..

Please find the error report.

Product
Windows Media Player

Problem
Stopped responding and was closed

Date
5/4/2008 1:43 AM

Status
Report Sent

Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Hang Signature: b54c
Hang Type: 1
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 18441
Additional Hang Signature 1: 8e207d3794a2ed2ce1d85bb15351d6ed
Additional Hang Signature 2: 3b65
Additional Hang Signature 3: e0107a5fe181dcf061772442d3f80a96
Additional Hang Signature 4: 6eea
Additional Hang Signature 5: e0e61c63a3ec20526e7c50649dabb262
Additional Hang Signature 6: 1544
Additional Hang Signature 7: 005d739ac00a23228f380638185014fb

Extra information about the problem
Bucket ID: 92305038


Any help will be much appreciated..

Thanks a lottt in advance.. but i need my mediaplayer back badly...

My System SpecsSystem Spec
Old 05-27-2008   #52 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

Did you perform the post-Sat TV for PC fix mentioned and documented at
Microsoft?

What file version is "evr.dll" on your system? Where are any and all
"evr.dll" files located on your system?
My System SpecsSystem Spec
Old 05-27-2008   #53 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

That's a different crash caused by a DRM corruption- either
http://support.microsoft.com/kb/891664/en-us
or
http://zachd.com/pss/pss.html#indiv
should fix you up on any indiv01.key crash in Windows Media Player.
My System SpecsSystem Spec
Old 06-22-2008   #54 (permalink)
barb


 
 

RE: Windows media player stopped working

..............
My System SpecsSystem Spec
Old 07-06-2008   #55 (permalink)


Vista Ultimate x64
 
 

Re: Windows media player stopped working

The same had happened for me, except i was more worried about Windows Movie Maker. What i did is go to the control prompt and i typed in some codes i found via post i found i think on this site. It worked for me so if you can find the commands for Window Movie Player, your in luck!
My System SpecsSystem Spec
Old 10-06-2008   #56 (permalink)
curtiscurtis


 
 

Re: Windows media player stopped working

Product
Windows Media Player

Problem
Stopped working

Date
06/10/2008 5:49 PM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 048ca8ed
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Extra information about the problem
Bucket ID: 761600855



I've been trying to play videos that I've downloaded off the internet.
One day they work then the next day the exact same videos won't work.
My System SpecsSystem Spec
Old 10-15-2008   #57 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

I'd bet you have random third party codecs on this system. What are they?

Do you perhaps have an old version of nevideo.ax on this system? Where did
it come from?
My System SpecsSystem Spec
Old 02-05-2009   #58 (permalink)
dobet13


 
 

Re: Windows media player stopped working

hi all, this is my problem.. plz do help me!!

thanks!!




Product
Windows Media Player

Problem
Stopped working

Date
2/5/2009 9:08 PM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00065844
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp


bobet
My System SpecsSystem Spec
Old 02-07-2009   #59 (permalink)
zachd [MSFT]


 
 

Re: Windows media player stopped working

That's pretty generic data. Did you use Check for Solutions?
What third party codecs did you install? This area of code is usually a
third party codec corrupting memory.
My System SpecsSystem Spec
Old 08-10-2009   #60 (permalink)


Vista 64
 
 

Re: Windows media player stopped working

Hello everyone.

A while ago, I got a COM SURROGATE STOPPED WORKING error. I was lucky enough to bumpp into a forum post that was very helpful. Unfortunately I no longer have the url. But I got rid of the COM SURROGATE error. And last week I encountered the WINDOWS MEDIA PLAYER STOPPED WORKING error. And also WINAMP STOPPED WORKING.
So, the soluiton is to add the exe files to the Data Prevention....
1. Open Control Panel
2. Open System
3. Open Advanced System Settings in the left hand list
4. On the Advanced tab, select Settings button against the Performance section
5. Open the Data Execution Prevention tab and there ADD the erroring executable file. Be sure to look in the correct folders.

And repeat these steps whenever you get the ### STOPPED WORKING error.

I hope I managed to add the attachment with some screenshots for ease of use.

Good luck!
Attached Files
File Type: doc Doc1.doc (474.5 KB, 66 views)
My System SpecsSystem Spec
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