Windows Vista Forums

Unable To Access Options During "Importing Pictures and Videos"
  1. #1


    thomfam90 Guest

    Unable To Access Options During "Importing Pictures and Videos"

    Until recently I have been able to easily download photos from my camera or
    card reader.

    Lately I have been unable to access “Options” in the Importing Pictures and
    Videos. When I connect my camera or card reader, Autoplay gives me the
    option to Import Pictures Using Windows which I click on. I then get the
    small window, “Importing Pictures and Video” with 2 radio buttons, Options
    and Import. My camera or card reader is accessed and the number of pictures
    (and the option to tag them) is shown. The Options button does not work.
    When I click on Import, the photos are saved to a folder with the day’s date
    in My Pictures.

    I am unable to access Options and determine exactly where I want the
    pictures to be saved to on my PC.

    If I access Windows Photo Gallery and go to Files and Options I get two
    tabs, General and Import. The Import Tab page is blank!



    How can I get access again to “Options’ in Importing Pictures and Videos?


      My System SpecsSystem Spec

  2. #2


    Ken Guest

    RE: Unable To Access Options During "Importing Pictures and Videos"

    I have the same problem as ThomFam90 below. Only difference is the location
    where my pictures are saved on my disk. The "options" button does not
    work. I have had this problem for months now, before SP1 and also after SP1.
    Any solutions to be had? thanks.

    "thomfam90" wrote:

    > Until recently I have been able to easily download photos from my camera or
    > card reader.
    >
    > Lately I have been unable to access “Options” in the Importing Pictures and
    > Videos. When I connect my camera or card reader, Autoplay gives me the
    > option to Import Pictures Using Windows which I click on. I then get the
    > small window, “Importing Pictures and Video” with 2 radio buttons, Options
    > and Import. My camera or card reader is accessed and the number of pictures
    > (and the option to tag them) is shown. The Options button does not work.
    > When I click on Import, the photos are saved to a folder with the day’s date
    > in My Pictures.
    >
    > I am unable to access Options and determine exactly where I want the
    > pictures to be saved to on my PC.
    >
    > If I access Windows Photo Gallery and go to Files and Options I get two
    > tabs, General and Import. The Import Tab page is blank!
    >
    > How can I get access again to “Options’ in Importing Pictures and Videos?
    >

      My System SpecsSystem Spec

  3. #3


    thomfam90 Guest

    RE: Unable To Access Options During "Importing Pictures and Videos



    "Ken" wrote:

    > I have the same problem as ThomFam90 below. Only difference is the location
    > where my pictures are saved on my disk. The "options" button does not
    > work. I have had this problem for months now, before SP1 and also after SP1.
    > Any solutions to be had? thanks.
    >
    > "thomfam90" wrote:
    >

    > > Until recently I have been able to easily download photos from my camera or
    > > card reader.
    > >
    > > Lately I have been unable to access “Options” in the Importing Pictures and
    > > Videos. When I connect my camera or card reader, Autoplay gives me the
    > > option to Import Pictures Using Windows which I click on. I then get the
    > > small window, “Importing Pictures and Video” with 2 radio buttons, Options
    > > and Import. My camera or card reader is accessed and the number of pictures
    > > (and the option to tag them) is shown. The Options button does not work.
    > > When I click on Import, the photos are saved to a folder with the day’s date
    > > in My Pictures.
    > >
    > > I am unable to access Options and determine exactly where I want the
    > > pictures to be saved to on my PC.
    > >
    > > If I access Windows Photo Gallery and go to Files and Options I get two
    > > tabs, General and Import. The Import Tab page is blank!
    > >
    > > How can I get access again to “Options’ in Importing Pictures and Videos?
    > >
    I have been told by "Microsoft" that I have a corrupt User Profile and I
    would need to create a new User File for myself to get this option to work.
    I am using the free Faststone Image Viewer instead of the Vista feature.
    Faststone does the job better than Vista did anyway!

      My System SpecsSystem Spec

  4. #4


    Ken Guest

    RE: Unable To Access Options During "Importing Pictures and Videos

    Thank you very much for that information! I have a work-around as well, but
    it really bugged me to have this feature not work. regards, Ken

    >
    > I have been told by "Microsoft" that I have a corrupt User Profile and I
    > would need to create a new User File for myself to get this option to work.
    > I am using the free Faststone Image Viewer instead of the Vista feature.
    > Faststone does the job better than Vista did anyway!

      My System SpecsSystem Spec

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