Vista - Re: Windows Media Player error C00D11B1

01-31-2008

Tuned out I was looking in the wrong place after all. The location for Vista
is: C:\ProgramData\Microsoft\Windows\DRM
I was asked by MSN Music support to delete all the files there, but I wasn't
allowed to do so (even if my account has admin). I logged on in safe mode
and was allowed to delete them.
When I tried to play the files WMP told me it would update the licenses and
I could see that the folder got populated again, but I got the same error
trying to play the songs...

Back to square one

I tried to find out the owner of that folder since I wasn't allowed to
delete the files there and as far as I remember it said "unknown user" - I
checked my other vista box and it said "SYSTEM" there. The only difference
between the 2 boxes is that I at one point activated and deactivated the
administrator account on the first one - maybe that took over the ownership
or something.. Don't know.
Weird...

I have other issues with that box too, so it may be connected.

"zachd [MSFT]" <zachd@xxxxxx> skrev i
nyhetsmeldingen: #sNLxO3RIHA.5976@xxxxxx ...

Quote:

>
> I believe they're System Hidden, which is that extra little checkbox. =\
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> --
>
> "etoel" <etoel@xxxxxx> wrote in message
> news:%239XEZM0RIHA.5400@xxxxxx

Quote:

>> Hehe - well, it would be weird if I could see the hidden folders and not
>> the hidden files

>>
>> I found some references to C:\programdata\DRM around also - maybe I
>> should look here alse...
>>
>> "zachd [MSFT]" <zachd@xxxxxx> skrev i
>> nyhetsmeldingen: OnKwSH0RIHA.5136@xxxxxx ...

Quote:

>>>
>>> Yours are probably hidden files still. =)
>>>
>>> According to WMP's Help:About:Technical Support Information menu tool,
>>> what Indiv Level are you?
>>>
>>> --
>>> Speaking for myself only.
>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>> This posting is provided "AS IS" with no warranties, and confers no
>>> rights.
>>> --
>>>
>>> "etoel" <etoel@xxxxxx> wrote in message
>>> news:exSwuE0RIHA.280@xxxxxx
>>>>I Have the same problem - I have a fresh install of Vista Home Premium
>>>>and WMP11.
>>>> My problem started when I bought 2 albums on MSN Music - when I try to
>>>> play these 2 I get this error.
>>>> Impressive site Zach, but I couldn't find anything related to getting
>>>> this error during playback of protected music.
>>>>
>>>> I googled this and found some suggestions about deleting everything
>>>> under \all users\DRM (for Vista it is probably somewhere else), but
>>>> mine were empty already.
>>>>
>>>> Thanks
>>>>
>>>> "zachd [MSFT]" <zachd@xxxxxx> skrev i
>>>> nyhetsmeldingen: eKLa51uRIHA.5360@xxxxxx ...
>>>>>
>>>>> For what file type(s)? What changed from the "before"?
>>>>>
>>>>> --
>>>>> Speaking for myself only.
>>>>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>>> rights.
>>>>> --
>>>>>
>>>>> "Bob Johnston" <bbobjohnston@xxxxxx> wrote in message
>>>>> news:uv1YqlHRIHA.4128@xxxxxx
>>>>>> Running Vista Ultimate with RC SP1. I am suddenly getting the above
>>>>>> error on Media Player when I try to play files which I could play
>>>>>> before. Any help would be appreciated
>>>>>
>>>>>
>>>
>>>

>
>

01-31-2008	#1 (permalink)
etoel n/a posts	Re: Windows Media Player error C00D11B1 Tuned out I was looking in the wrong place after all. The location for Vista is: C:\ProgramData\Microsoft\Windows\DRM I was asked by MSN Music support to delete all the files there, but I wasn't allowed to do so (even if my account has admin). I logged on in safe mode and was allowed to delete them. When I tried to play the files WMP told me it would update the licenses and I could see that the folder got populated again, but I got the same error trying to play the songs... Back to square one I tried to find out the owner of that folder since I wasn't allowed to delete the files there and as far as I remember it said "unknown user" - I checked my other vista box and it said "SYSTEM" there. The only difference between the 2 boxes is that I at one point activated and deactivated the administrator account on the first one - maybe that took over the ownership or something.. Don't know. Weird... I have other issues with that box too, so it may be connected. "zachd [MSFT]" <zachd@xxxxxx> skrev i nyhetsmeldingen: #sNLxO3RIHA.5976@xxxxxx ... Quote: > > I believe they're System Hidden, which is that extra little checkbox. =\ > > -- > Speaking for myself only. > See http://zachd.com/pss/pss.html for some helpful WMP info. > This posting is provided "AS IS" with no warranties, and confers no > rights. > -- > > "etoel" <etoel@xxxxxx> wrote in message > news:%239XEZM0RIHA.5400@xxxxxx Quote: >> Hehe - well, it would be weird if I could see the hidden folders and not >> the hidden files >> >> I found some references to C:\programdata\DRM around also - maybe I >> should look here alse... >> >> "zachd [MSFT]" <zachd@xxxxxx> skrev i >> nyhetsmeldingen: OnKwSH0RIHA.5136@xxxxxx ... Quote: >>> >>> Yours are probably hidden files still. =) >>> >>> According to WMP's Help:About:Technical Support Information menu tool, >>> what Indiv Level are you? >>> >>> -- >>> Speaking for myself only. >>> See http://zachd.com/pss/pss.html for some helpful WMP info. >>> This posting is provided "AS IS" with no warranties, and confers no >>> rights. >>> -- >>> >>> "etoel" <etoel@xxxxxx> wrote in message >>> news:exSwuE0RIHA.280@xxxxxx >>>>I Have the same problem - I have a fresh install of Vista Home Premium >>>>and WMP11. >>>> My problem started when I bought 2 albums on MSN Music - when I try to >>>> play these 2 I get this error. >>>> Impressive site Zach, but I couldn't find anything related to getting >>>> this error during playback of protected music. >>>> >>>> I googled this and found some suggestions about deleting everything >>>> under \all users\DRM (for Vista it is probably somewhere else), but >>>> mine were empty already. >>>> >>>> Thanks >>>> >>>> "zachd [MSFT]" <zachd@xxxxxx> skrev i >>>> nyhetsmeldingen: eKLa51uRIHA.5360@xxxxxx ... >>>>> >>>>> For what file type(s)? What changed from the "before"? >>>>> >>>>> -- >>>>> Speaking for myself only. >>>>> See http://zachd.com/pss/pss.html for some helpful WMP info. >>>>> This posting is provided "AS IS" with no warranties, and confers no >>>>> rights. >>>>> -- >>>>> >>>>> "Bob Johnston" <bbobjohnston@xxxxxx> wrote in message >>>>> news:uv1YqlHRIHA.4128@xxxxxx >>>>>> Running Vista Ultimate with RC SP1. I am suddenly getting the above >>>>>> error on Media Player when I try to play files which I could play >>>>>> before. Any help would be appreciated >>>>> >>>>> >>> >>> > >
My System Specs

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