Below is my responce from XM. Logging into Windows Media Player does nothing
to fix anything. In fact, when I have WMP open and log into XM as teh online
store, it plays fine. Then, when I open up WMC, the player at teh bottom
actually controls the sound coming from WMP. I can stop or mute the WMP sound
from within the WMC window. When I open up XM on the WMC program and then log
into the XM Online site, the program list comes up as usual and then when I
click on the station within WMC there is absolutely nothing. In fact, in
other sites when you get a warning that the current item playing will be
stopped, there is no such warning.
There is really some type of disconnect between teh XM list and the player.
Thank you for contacting XM.
We have received your email and we certainly understand your concerns. We
sincerely apologize for the inconvenience you are facing with listening to XM
Radio online and we are more than happy to assist you with resolving your
You may try logging on to XM Radio online using Windows Media Player. In
some situations, this is known to resolve timeout and inactivity issues;
allowing you to enjoy hours of uninterrupted streaming.
To logon to XM Radio Online through Windows Media Player, please follow the
steps provided below:
Open "Windows Media Player"
Select "Online Stores"
Select "XM Satellite Radio" from the list of online stores and proceed by
entering your username and password.
> When playing XM radio from within Vista Media Center, I select XM radio from
> selection screen, I log in, I see the channel lign up, I select my Xm
> channel, and it says it is playing. However, there is no audio.
> Everything else that used Video or Audio works correctly within Vista Media
> Center and Windows Media Player. Live TV, Recorded TV, CD's DVD's, online
> media all play with sound. It is only XM radio from within Media center that
> does not have audio.
> I don't use the application everyday but I know it did work prior to
> installing SP1. I have a new rig (1 month old), and I installed SP1 about 2
> weeks ago.
> I have uninstalled and reinstalled my sound card drivers and well as found
> an update.
> I believe there is an association between the XM radio app and the Media
> player that may be missing or corrupt.
> Can anyone offer any help or suggestions?