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Vista - Vista/Window DVD Maker quits working - used to work fine

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Old 06-11-2008   #11 (permalink)
Julie72


 
 

Re: Vista/Window DVD Maker quits working - used to work fine

**knock on wood**

I've gotten further now than I have after unchecking the boxes in WMM. I
didn't realize that's where I would be able to make any changes for WDM, I've
not really used WMM much. Hopefully by doing this and removing the DixV
files it solves my problem of burning. I'll report back in a few hours but
**knock** it looks promising so far.


"On Request" wrote:
Quote:

> The boxes to uncheck are in Windows Movie Maker| Tools| Options|
> Compatibility.
>
> Movie Maker and DVD Maker are closely related programs. See if unchecking
> those filters will help.
>
>
> "Julie72" <Julie72@xxxxxx> wrote in message
> news:73D46831-BF30-4D7A-B052-ACEE1103E6FD@xxxxxx
Quote:

> > Would that be tools section of my web browser or somewhere else for
> > compatibility boxes to uncheck? Also, is there a way to tell if the file
> > is
> > a DV-AVI or a divx-avi? All the files that I have tried to burn are
> > either
> > AVI or WMV extensions so I'm not sure if that's my issue or not.
> >
> > "On Request" wrote:
> >
Quote:

> >> A first place to start is to see if you have incompatible source (video
> >> and/or audio) files. Try this URL:
> >>
> >>
> >> http://www.myvideoproblems.com/Tutor...patibility.htm
> >>
> >>
> >>
> >> Incompatible source files may cause problems with DVD Maker as well as
> >> Movie
> >> Maker.
> >>
> >>
> >>
> >> Another trick that sometimes works is to uncheck the boxes in Tools|
> >> Options| Compatibility.
> >>
> >>
> >> "Julie72" <Julie72@xxxxxx> wrote in message
> >> news:B70843DD-C4DA-44D7-9ABD-7210D0F93673@xxxxxx
> >> > How
> >> >
> >> > For some reason my Windows DVD Maker has ceased to work when it used to
> >> > work
> >> > perfectly.
> >> >
> >> > I am able to add files to burn but when I hit next and go to where I
> >> > can
> >> > change the settings before burning it says that "windows dvd player has
> >> > stopped working and windows is checking to see if there is a solution
> >> > to
> >> > the
> >> > problem" I then get a message box stating "a problem caused the program
> >> > to
> >> > stop working correctly. Windows will close the program and notify you
> >> > if a
> >> > solution is available."
> >> >
> >> > This program used to work just fine but stopped working and I do not
> >> > get a
> >> > notification of what the problem is or a code or something from
> >> > Windows.
> >> > I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
> >> > tried
> >> > changing the speed and placing the video on my desktop instead of
> >> > pulling
> >> > from folders but that makes no difference. I've changed file
> >> > extensions,
> >> > downloaded other programs to convert files to different types thinking
> >> > that's
> >> > what was wrong. Nothing has worked. I can view just fine using
> >> > Windows
> >> > Media Player so I'm not sure why I can no longer burn using this
> >> > program.
> >> >
> >> > I have also started to burn a DVD and have the job cancel after just a
> >> > few
> >> > minutes (when it normally took about 2 hours) but says 99% done and
> >> > that
> >> > there's a problem burning to the DVD. I haven't had that error up in a
> >> > while
> >> > since I can't get past the initial screen to change the layout, etc.
> >> >
> >> > Any help you can give me appreciated. I'm not sure what other
> >> > information
> >> > I
> >> > need to provide but will be most happy to provide whatever information
> >> > necessary.
> >> >
> >> > Thank you in advance for ANY help you can give.
> >> >
> >> > Julie
> >>
> >>
>
>

My System SpecsSystem Spec
Old 06-12-2008   #12 (permalink)
zachd [MSFT]


 
 

Re: Vista/Window DVD Maker quits working - used to work fine


This is really helpful data. What codec pack did you install, if any? Those
are really bad.

vsfilter.dll is a third party dll that is broken. You might want to remove
it.
divxa32.acm is also broken. Either remove it or update it.
iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
probably did that in ignorance/incompetence. You would want to unregister
that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
that. That's probably tough to understand - the crash bucket response from
the Problem Reports and Solutions Center control panel has a better
explanation.

I'll check on the divxa32.acm responses tomorrow just in case they're not in
place. The IAC25 crash definitely has a response in place.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Julie72" <Julie72@xxxxxx> wrote in message
news:EAD06B4A-AB8C-451A-B039-FE1C4437B119@xxxxxx
Quote:

>
> I found my fault errors!! I have 57 for this player so I've listed the
> 1st
> (5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
> and
> that didn't make any difference.
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: dvdmaker.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b0
> Fault Module Name: vsfilter.dll
> Fault Module Version: 1.0.1.4
> Fault Module Timestamp: 47b434ac
> Exception Code: c0000005
> Exception Offset: 00021caf
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 6f4e
> Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
> Additional Information 3: 646d
> Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad
>
> Extra information about the problem
> Bucket ID: 671860535
>
> This is the most recent message:
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: dvdmaker.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 479193d1
> Fault Module Name: divxa32.acm
> Fault Module Version: 4.2.0.0
> Fault Module Timestamp: 387be4c5
> Exception Code: c0000094
> Exception Offset: 00003553
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: fd00
> Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> Additional Information 3: fd00
> Additional Information 4: ea6f5fe8924aaa756324d57f87834160
>
> Extra information about the problem
> Bucket ID: 692887447
>
>
> "zachd [MSFT]" wrote:
>
Quote:

>>
>> In the Problem Reports and Solutions Center control panel, what are the
>> fault details for that crash?
>> http://zachd.com/pss/pss.html#bucket
>> will help you look that up if you don't know how.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "Julie72" <Julie72@xxxxxx> wrote in message
>> news:B70843DD-C4DA-44D7-9ABD-7210D0F93673@xxxxxx
Quote:

>> > How
>> >
>> > For some reason my Windows DVD Maker has ceased to work when it used to
>> > work
>> > perfectly.
>> >
>> > I am able to add files to burn but when I hit next and go to where I
>> > can
>> > change the settings before burning it says that "windows dvd player has
>> > stopped working and windows is checking to see if there is a solution
>> > to
>> > the
>> > problem" I then get a message box stating "a problem caused the program
>> > to
>> > stop working correctly. Windows will close the program and notify you
>> > if a
>> > solution is available."
>> >
>> > This program used to work just fine but stopped working and I do not
>> > get a
>> > notification of what the problem is or a code or something from
>> > Windows.
>> > I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
>> > tried
>> > changing the speed and placing the video on my desktop instead of
>> > pulling
>> > from folders but that makes no difference. I've changed file
>> > extensions,
>> > downloaded other programs to convert files to different types thinking
>> > that's
>> > what was wrong. Nothing has worked. I can view just fine using
>> > Windows
>> > Media Player so I'm not sure why I can no longer burn using this
>> > program.
>> >
>> > I have also started to burn a DVD and have the job cancel after just a
>> > few
>> > minutes (when it normally took about 2 hours) but says 99% done and
>> > that
>> > there's a problem burning to the DVD. I haven't had that error up in a
>> > while
>> > since I can't get past the initial screen to change the layout, etc.
>> >
>> > Any help you can give me appreciated. I'm not sure what other
>> > information
>> > I
>> > need to provide but will be most happy to provide whatever information
>> > necessary.
>> >
>> > Thank you in advance for ANY help you can give.
>> >
>> > Julie
>>
My System SpecsSystem Spec
Old 06-12-2008   #13 (permalink)
gascogirl88


 
 

Re: Vista/Window DVD Maker quits working - used to work fine

Thank you so much zachd [MSFT] & Julie72. Thanks a lot! My problem's finally
solve. Your info's really helpful. I unregistered the iac25_32.ax and the
problem's no more.
--
Smile! Smile! =~_^=


"zachd [MSFT]" wrote:
Quote:

>
> This is really helpful data. What codec pack did you install, if any? Those
> are really bad.
>
> vsfilter.dll is a third party dll that is broken. You might want to remove
> it.
> divxa32.acm is also broken. Either remove it or update it.
> iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
> probably did that in ignorance/incompetence. You would want to unregister
> that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
> that. That's probably tough to understand - the crash bucket response from
> the Problem Reports and Solutions Center control panel has a better
> explanation.
>
> I'll check on the divxa32.acm responses tomorrow just in case they're not in
> place. The IAC25 crash definitely has a response in place.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Julie72" <Julie72@xxxxxx> wrote in message
> news:EAD06B4A-AB8C-451A-B039-FE1C4437B119@xxxxxx
Quote:

> >
> > I found my fault errors!! I have 57 for this player so I've listed the
> > 1st
> > (5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
> > and
> > that didn't make any difference.
> >
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: dvdmaker.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b5b0
> > Fault Module Name: vsfilter.dll
> > Fault Module Version: 1.0.1.4
> > Fault Module Timestamp: 47b434ac
> > Exception Code: c0000005
> > Exception Offset: 00021caf
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 6f4e
> > Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
> > Additional Information 3: 646d
> > Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad
> >
> > Extra information about the problem
> > Bucket ID: 671860535
> >
> > This is the most recent message:
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: dvdmaker.exe
> > Application Version: 6.0.6001.18000
> > Application Timestamp: 479193d1
> > Fault Module Name: divxa32.acm
> > Fault Module Version: 4.2.0.0
> > Fault Module Timestamp: 387be4c5
> > Exception Code: c0000094
> > Exception Offset: 00003553
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Information 1: fd00
> > Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> > Additional Information 3: fd00
> > Additional Information 4: ea6f5fe8924aaa756324d57f87834160
> >
> > Extra information about the problem
> > Bucket ID: 692887447
> >
> >
> > "zachd [MSFT]" wrote:
> >
Quote:

> >>
> >> In the Problem Reports and Solutions Center control panel, what are the
> >> fault details for that crash?
> >> http://zachd.com/pss/pss.html#bucket
> >> will help you look that up if you don't know how.
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Julie72" <Julie72@xxxxxx> wrote in message
> >> news:B70843DD-C4DA-44D7-9ABD-7210D0F93673@xxxxxx
> >> > How
> >> >
> >> > For some reason my Windows DVD Maker has ceased to work when it used to
> >> > work
> >> > perfectly.
> >> >
> >> > I am able to add files to burn but when I hit next and go to where I
> >> > can
> >> > change the settings before burning it says that "windows dvd player has
> >> > stopped working and windows is checking to see if there is a solution
> >> > to
> >> > the
> >> > problem" I then get a message box stating "a problem caused the program
> >> > to
> >> > stop working correctly. Windows will close the program and notify you
> >> > if a
> >> > solution is available."
> >> >
> >> > This program used to work just fine but stopped working and I do not
> >> > get a
> >> > notification of what the problem is or a code or something from
> >> > Windows.
> >> > I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
> >> > tried
> >> > changing the speed and placing the video on my desktop instead of
> >> > pulling
> >> > from folders but that makes no difference. I've changed file
> >> > extensions,
> >> > downloaded other programs to convert files to different types thinking
> >> > that's
> >> > what was wrong. Nothing has worked. I can view just fine using
> >> > Windows
> >> > Media Player so I'm not sure why I can no longer burn using this
> >> > program.
> >> >
> >> > I have also started to burn a DVD and have the job cancel after just a
> >> > few
> >> > minutes (when it normally took about 2 hours) but says 99% done and
> >> > that
> >> > there's a problem burning to the DVD. I haven't had that error up in a
> >> > while
> >> > since I can't get past the initial screen to change the layout, etc.
> >> >
> >> > Any help you can give me appreciated. I'm not sure what other
> >> > information
> >> > I
> >> > need to provide but will be most happy to provide whatever information
> >> > necessary.
> >> >
> >> > Thank you in advance for ANY help you can give.
> >> >
> >> > Julie
> >>
>
My System SpecsSystem Spec
Old 06-12-2008   #14 (permalink)
Julie72


 
 

Re: Vista/Window DVD Maker quits working - used to work fine

I'd sure like to figure this all out, it's been very frustrating. The codec
pack that I had installaed was Vista Coded and I also had a K-lite codec on
there. I'm thinking there was one more that I had removed after researching
thru these sites looking at others' problems and had read before where you
have told others that codecs are really bad. Mine came from a site that uses
DivX and requires the DivX webplayer and the k-lite codec to view online so
that's where I had these picked up from.

I'm going to test it again tonight but after the other suggestion about
unchcecking the compatibility buttons in the WMM and that actually allowed
the video to burn -- and I was stoked thinking it worked!! but -- after
playing the video in my DVD player even though the movie showed different
scenes, etc it played the first 20 seconds or so then stuck and recorded the
remained of the movie stuck on that screen so it's trash. I'm not sure if
that was just a fluke or if I still have some type of problem.

I am a bit confused by "run "regsvr32 /u iac25_32.ax" from an elevated
cmd.exe prompt to fix that." I go to my command prompt and type regsvr32 /u
iac25_32.ax just like that and just hit enter? I had read some stuff on
another post about doing something similar and I tried it but I had an error
of some kind so I stopped there. It makes me a bit nervous messing with dos
stuff when I'm not very familiar with it and am worried that I may make
something else worse.

I so totally appreciate your help with this. I'm sure like myself, you have
another full time job that keeps you busy. If I could bake you some cookies
or something afterwards as a thank you......

Have a super-fantastic day/night where ever you are in the world :-) (It's
been a long day)



"zachd [MSFT]" wrote:
Quote:

>
> This is really helpful data. What codec pack did you install, if any? Those
> are really bad.
>
> vsfilter.dll is a third party dll that is broken. You might want to remove
> it.
> divxa32.acm is also broken. Either remove it or update it.
> iac25_32.ax should NEVER be registered on Vista, but some broken codec pack
> probably did that in ignorance/incompetence. You would want to unregister
> that - run "regsvr32 /u iac25_32.ax" from an elevated cmd.exe prompt to fix
> that. That's probably tough to understand - the crash bucket response from
> the Problem Reports and Solutions Center control panel has a better
> explanation.
>
> I'll check on the divxa32.acm responses tomorrow just in case they're not in
> place. The IAC25 crash definitely has a response in place.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
> "Julie72" <Julie72@xxxxxx> wrote in message
> news:EAD06B4A-AB8C-451A-B039-FE1C4437B119@xxxxxx
Quote:

> >
> > I found my fault errors!! I have 57 for this player so I've listed the
> > 1st
> > (5/22/08) and the last (6/10/08). I uninstalled Nero 8 Demo yesterday
> > and
> > that didn't make any difference.
> >
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: dvdmaker.exe
> > Application Version: 6.0.6000.16386
> > Application Timestamp: 4549b5b0
> > Fault Module Name: vsfilter.dll
> > Fault Module Version: 1.0.1.4
> > Fault Module Timestamp: 47b434ac
> > Exception Code: c0000005
> > Exception Offset: 00021caf
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 6f4e
> > Additional Information 2: e33fa0c8c16a385ea2f512bf192e7ce9
> > Additional Information 3: 646d
> > Additional Information 4: 65c953455690cc2fdbdbaa9e48b6f1ad
> >
> > Extra information about the problem
> > Bucket ID: 671860535
> >
> > This is the most recent message:
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: dvdmaker.exe
> > Application Version: 6.0.6001.18000
> > Application Timestamp: 479193d1
> > Fault Module Name: divxa32.acm
> > Fault Module Version: 4.2.0.0
> > Fault Module Timestamp: 387be4c5
> > Exception Code: c0000094
> > Exception Offset: 00003553
> > OS Version: 6.0.6001.2.1.0.768.3
> > Locale ID: 1033
> > Additional Information 1: fd00
> > Additional Information 2: ea6f5fe8924aaa756324d57f87834160
> > Additional Information 3: fd00
> > Additional Information 4: ea6f5fe8924aaa756324d57f87834160
> >
> > Extra information about the problem
> > Bucket ID: 692887447
> >
> >
> > "zachd [MSFT]" wrote:
> >
Quote:

> >>
> >> In the Problem Reports and Solutions Center control panel, what are the
> >> fault details for that crash?
> >> http://zachd.com/pss/pss.html#bucket
> >> will help you look that up if you don't know how.
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >> "Julie72" <Julie72@xxxxxx> wrote in message
> >> news:B70843DD-C4DA-44D7-9ABD-7210D0F93673@xxxxxx
> >> > How
> >> >
> >> > For some reason my Windows DVD Maker has ceased to work when it used to
> >> > work
> >> > perfectly.
> >> >
> >> > I am able to add files to burn but when I hit next and go to where I
> >> > can
> >> > change the settings before burning it says that "windows dvd player has
> >> > stopped working and windows is checking to see if there is a solution
> >> > to
> >> > the
> >> > problem" I then get a message box stating "a problem caused the program
> >> > to
> >> > stop working correctly. Windows will close the program and notify you
> >> > if a
> >> > solution is available."
> >> >
> >> > This program used to work just fine but stopped working and I do not
> >> > get a
> >> > notification of what the problem is or a code or something from
> >> > Windows.
> >> > I've recently updated to SP1 using Vista on an Acer 5570 laptop. I've
> >> > tried
> >> > changing the speed and placing the video on my desktop instead of
> >> > pulling
> >> > from folders but that makes no difference. I've changed file
> >> > extensions,
> >> > downloaded other programs to convert files to different types thinking
> >> > that's
> >> > what was wrong. Nothing has worked. I can view just fine using
> >> > Windows
> >> > Media Player so I'm not sure why I can no longer burn using this
> >> > program.
> >> >
> >> > I have also started to burn a DVD and have the job cancel after just a
> >> > few
> >> > minutes (when it normally took about 2 hours) but says 99% done and
> >> > that
> >> > there's a problem burning to the DVD. I haven't had that error up in a
> >> > while
> >> > since I can't get past the initial screen to change the layout, etc.
> >> >
> >> > Any help you can give me appreciated. I'm not sure what other
> >> > information
> >> > I
> >> > need to provide but will be most happy to provide whatever information
> >> > necessary.
> >> >
> >> > Thank you in advance for ANY help you can give.
> >> >
> >> > Julie
> >>
>
My System SpecsSystem Spec
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