Windows Vista Forums

Media Player 11 (Vista x64) won't play DVDs
  1. #1


    Norguaard Guest

    Media Player 11 (Vista x64) won't play DVDs

    I have just built a new computer with Vista x64 and am having trouble woth
    Media Player 11. When I try to play a DVD I get this message:
    "Windows Media Player cannot play this DVD because there is a problem with
    digital copy protection between your DVD drive, decoder, and video card. Try
    installing an updated driver for your video card."
    I have installed the newest nVidia driver for my 8800 Ultra without any
    success with MP11. I have downloaded and installed the Vista codec package
    as well. Still no luck. Any ideas?



      My System SpecsSystem Spec

  2. #2


    John Inzer Guest

    Re: Media Player 11 (Vista x64) won't play DVDs

    Norguaard wrote:

    > I have just built a new computer with Vista x64 and am having trouble
    > woth Media Player 11. When I try to play a DVD I get this message:
    > "Windows Media Player cannot play this DVD because there is a problem
    > with digital copy protection between your DVD drive, decoder, and
    > video card. Try installing an updated driver for your video card."
    > I have installed the newest nVidia driver for my 8800 Ultra without
    > any success with MP11. I have downloaded and installed the Vista
    > codec package as well. Still no luck. Any ideas?
    ==================
    You need a DVD decoder.

    Info on DVD Decoders:
    Plug-ins for Windows Media Player
    http://tinyurl.com/j9e29
    or...
    http://www.microsoft.com/windows/win...r/plugins.aspx
    (cineplayer from roxio is supposed to be compatible with Vista64)

    Maybe the following free player will work
    on Vista 64 but I am not certain:

    VLC media player
    http://www.videolan.org/

    The following articles will be useful also.

    How to Fix VLC Media Player in Vista
    http://tinyurl.com/5lzmm8
    or...
    http://tech-buzz.net/2007/05/21/how-...ayer-in-vista/

    VideoLAN -
    Using VLC Player Under Vista
    http://tinyurl.com/2r6rrh
    or...
    http://www.howtogeek.com/howto/windo...r-under-vista/
    http://www.videolan.org/vlc/


    --

    John Inzer



      My System SpecsSystem Spec

  3. #3


    Norguaard Guest

    Re: Media Player 11 (Vista x64) won't play DVDs

    I loaded the VLC media player and it works. Thank you very much. But, I
    would still like to know why media player 11 and PowerDvd would not work. I
    use Vista Ultimate x64. From what I have read it says that Ultimate is
    supposed to have media capabilities built in. Thanks very much for the link
    to VLC. At least I can play DVDs. Any idea if it will work on Blu-Rays? I
    installed a Blu-Ray player in my new computer but don't have any disks to try
    yet. They are all at my son's house, a long ride away.
    Craig

    "John Inzer" wrote:

    > Norguaard wrote:

    > > I have just built a new computer with Vista x64 and am having trouble
    > > woth Media Player 11. When I try to play a DVD I get this message:
    > > "Windows Media Player cannot play this DVD because there is a problem
    > > with digital copy protection between your DVD drive, decoder, and
    > > video card. Try installing an updated driver for your video card."
    > > I have installed the newest nVidia driver for my 8800 Ultra without
    > > any success with MP11. I have downloaded and installed the Vista
    > > codec package as well. Still no luck. Any ideas?
    > ==================
    > You need a DVD decoder.
    >
    > Info on DVD Decoders:
    > Plug-ins for Windows Media Player
    > http://tinyurl.com/j9e29
    > or...
    > http://www.microsoft.com/windows/win...r/plugins.aspx
    > (cineplayer from roxio is supposed to be compatible with Vista64)
    >
    > Maybe the following free player will work
    > on Vista 64 but I am not certain:
    >
    > VLC media player
    > http://www.videolan.org/
    >
    > The following articles will be useful also.
    >
    > How to Fix VLC Media Player in Vista
    > http://tinyurl.com/5lzmm8
    > or...
    > http://tech-buzz.net/2007/05/21/how-...ayer-in-vista/
    >
    > VideoLAN -
    > Using VLC Player Under Vista
    > http://tinyurl.com/2r6rrh
    > or...
    > http://www.howtogeek.com/howto/windo...r-under-vista/
    > http://www.videolan.org/vlc/
    >
    >
    > --
    >
    > John Inzer
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    John Inzer Guest

    Re: Media Player 11 (Vista x64) won't play DVDs

    Norguaard wrote:

    > I loaded the VLC media player and it works. Thank you very much.
    > But, I would still like to know why media player 11 and PowerDvd
    > would not work. I use Vista Ultimate x64. From what I have read it
    > says that Ultimate is supposed to have media capabilities built in.
    > Thanks very much for the link to VLC. At least I can play DVDs. Any
    > idea if it will work on Blu-Rays? I installed a Blu-Ray player in my
    > new computer but don't have any disks to try yet. They are all at my
    > son's house, a long ride away.
    > Craig
    ===================================
    I don't know much about Vista 64 but I can tell
    you some things are just not compatible with it.

    I don't know if VLC will play Blu-Ray but I would
    think your new drive came with software?

    --

    John Inzer



      My System SpecsSystem Spec

  5. #5


    Norguaard Guest

    Re: Media Player 11 (Vista x64) won't play DVDs

    It appears that my problem may have been my 8GB of RAM. I had just gotten it
    to work in this machine yesterday. I removed one 2GB stick just a little
    while ago and have not locked up since. For some reason, my computer just
    doesn't want to run with a full complement of RAM. After removing the stick
    I was able to install and use PowerDVD without a problem. Thanks for your
    help. Sorry I screwed up. Guess I will try media player
    next............nope, still get the message:"Windows Media Player cannot play
    this DVD because there is a problem with digital copy protection between your
    DVD drive, decoder, and video card. Try installing an updated driver for your
    video card." Oh, well, I guess I don't really need Media player anyway.
    Craig

    "John Inzer" wrote:

    > Norguaard wrote:

    > > I loaded the VLC media player and it works. Thank you very much.
    > > But, I would still like to know why media player 11 and PowerDvd
    > > would not work. I use Vista Ultimate x64. From what I have read it
    > > says that Ultimate is supposed to have media capabilities built in.
    > > Thanks very much for the link to VLC. At least I can play DVDs. Any
    > > idea if it will work on Blu-Rays? I installed a Blu-Ray player in my
    > > new computer but don't have any disks to try yet. They are all at my
    > > son's house, a long ride away.
    > > Craig
    > ===================================
    > I don't know much about Vista 64 but I can tell
    > you some things are just not compatible with it.
    >
    > I don't know if VLC will play Blu-Ray but I would
    > think your new drive came with software?
    >
    > --
    >
    > John Inzer
    >
    >
    >

      My System SpecsSystem Spec

  6. #6


    zachd [MSFT] Guest

    Re: Media Player 11 (Vista x64) won't play DVDs


    How are you connecting your PC to the monitor - what cable type?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Norguaard" <Norguaard@xxxxxx> wrote in message
    news:AFCB3261-008F-48CA-B896-19B5101238F1@xxxxxx

    > It appears that my problem may have been my 8GB of RAM. I had just gotten
    > it
    > to work in this machine yesterday. I removed one 2GB stick just a little
    > while ago and have not locked up since. For some reason, my computer just
    > doesn't want to run with a full complement of RAM. After removing the
    > stick
    > I was able to install and use PowerDVD without a problem. Thanks for your
    > help. Sorry I screwed up. Guess I will try media player
    > next............nope, still get the message:"Windows Media Player cannot
    > play
    > this DVD because there is a problem with digital copy protection between
    > your
    > DVD drive, decoder, and video card. Try installing an updated driver for
    > your
    > video card." Oh, well, I guess I don't really need Media player anyway.
    > Craig
    >
    > "John Inzer" wrote:
    >

    >> Norguaard wrote:

    >> > I loaded the VLC media player and it works. Thank you very much.
    >> > But, I would still like to know why media player 11 and PowerDvd
    >> > would not work. I use Vista Ultimate x64. From what I have read it
    >> > says that Ultimate is supposed to have media capabilities built in.
    >> > Thanks very much for the link to VLC. At least I can play DVDs. Any
    >> > idea if it will work on Blu-Rays? I installed a Blu-Ray player in my
    >> > new computer but don't have any disks to try yet. They are all at my
    >> > son's house, a long ride away.
    >> > Craig
    >> ===================================
    >> I don't know much about Vista 64 but I can tell
    >> you some things are just not compatible with it.
    >>
    >> I don't know if VLC will play Blu-Ray but I would
    >> think your new drive came with software?
    >>
    >> --
    >>
    >> John Inzer
    >>
    >>
    >>


      My System SpecsSystem Spec

  7. #7



    Junior Member
    Join Date : Jul 2008
    Posts : 13
    Vista Ultimate X86
    Local Time: 09:49 PM


     

    Re: Media Player 11 (Vista x64) won't play DVDs

    I have the same problem. My Vista Ultimate x64 will not play DVD's in Media Center OR Media Player. VLC will play DVD's- No problem!

    I thought it might be the video card so I changed it-No change.
    Performed all updates-No Change
    Did a clean install-No Change
    Tried a different monitor-No Change

    Hardware:
    Asus P5Q-EM
    Intel E8400 3Ghz Core 2 Duo
    4GB ram (2 sticks total) Corsair memory
    Vista X64 Ultimate

    Before the clean install I also tried different codec packs and the Nvidia PureVideo decoder also with No Change

    Media Player gives the same error as this thread while Media Center says it Can play the DVD due to the DVD being in use by another program, the resolution being wrong or the output not possibly being compatable.

    The DVD player is not being used, the resolution is 1024X768 and the output is VGA (analog).

    A further interesting phenomenon is that if I play the DVD using VLC media player, THEN Media Center will play the DVD but the video will be broken and very choppy and very delayed while the sound goes smooth. Something is very wrong.

    I also tried resetting the DRM and did so successfully but also No Change in behavior.

    I'm not sure what else I can do. Can you (or anyone) offer some help or suggestions going forward?

    I appreciate any help and thanks,

    Leif

      My System SpecsSystem Spec

  8. #8


    WantsNewComputer Guest

    RE: Media Player 11 (Vista x64) won't play DVDs



    "Norguaard" wrote:

    > I have just built a new computer with Vista x64 and am having trouble woth
    > Media Player 11. When I try to play a DVD I get this message:
    > "Windows Media Player cannot play this DVD because there is a problem with
    > digital copy protection between your DVD drive, decoder, and video card. Try
    > installing an updated driver for your video card."
    > I have installed the newest nVidia driver for my 8800 Ultra without any
    > success with MP11. I have downloaded and installed the Vista codec package
    > as well. Still no luck. Any ideas?


    I have the same problem and my computer runs Vista too. Just not the x64
    version. I was watching a dvd for a while anyway, fell asleep, and closed the
    lid of my laptop. When I came back to the laptop to watch the rest of the
    movie, I saw the same error message as you did.

      My System SpecsSystem Spec

  9. #9



    Newbie
    Join Date : May 2009
    Australia
    Posts : 1
    Vista Ultimate x64
    Local Time: 12:49 PM
    australia au queensland

     

    Re: Media Player 11 (Vista x64) won't play DVDs

    I'm having a similar problem. I am unable to play a blu-ray DVD on my computer using either Power DVD, VLC or Media Player. I am downloading an update for Power DVD but somehow I doubt it will work.

    Could it be a region issue? I bought this in the UK. I don't see how that would affect it, though.

    System:

    Intel Core i7-920
    Vista Ultimate x64
    6gb DDR3 Ram (i think... can't actually remember if it's DDR2 or 3)
    ATI Radeon 4850 512mb running a 24" through DVI (im running 2, but it doesnt work with the other one disconnected either)

    Any ideas?

      My System SpecsSystem Spec

  10. #10


    zachd [MSFT] Guest

    Re: Media Player 11 (Vista x64) won't play DVDs


    PowerDVD lets you set your region encoding in their option menus...

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Kiran90" <guest@xxxxxx-email.com> wrote in message
    news:ba40a3f83986836a428367b3d1d7ea24@xxxxxx-gateway.com...

    >
    > I'm having a similar problem. I am unable to play a blu-ray DVD on my
    > computer using either Power DVD, VLC or Media Player. I am downloading
    > an update for Power DVD but somehow I doubt it will work.
    >
    > Could it be a region issue? I bought this in the UK. I don't see how
    > that would affect it, though.
    >
    > System:
    >
    > Intel Core i7-920
    > Vista Ultimate x64
    > 6gb DDR3 Ram (i think... can't actually remember if it's DDR2 or 3)
    > ATI Radeon 4850 512mb running a 24" through DVI (im running 2, but it
    > doesnt work with the other one disconnected either)
    >
    > Any ideas?
    >
    >
    > --
    > Kiran90


      My System SpecsSystem Spec

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