Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista music pictures video

Vista - windows media player crashes

Reply
 
Old 12-25-2008   #1 (permalink)
SH


 
 

windows media player crashes

I think I've messed up things by installing 3rd party codecs and need help to
resolve this.

Every time I try to play a movie on MP11, it crashes. Details from 'Problem
Reports and Solutions' are pasted below.

I do not know where to look to find what codecs are currently installed and
how to go about uninstalling them and managing them. They do not show up in
'Programs & Features' of in my program files. Is there a list of them
somewhere that you can manage them from.

my OS is vista ultimate.

Product
Windows Media Player

Problem
Stopped working

Date
12/25/2008 6:10 AM

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7000
Application Timestamp: 47919356
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: 80000003
Exception Offset: 00047dfe
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 9917
Additional Information 2: 45acb337e39147867702f7277eee3550
Additional Information 3: 38d5
Additional Information 4: b6d82655b066afb0165902f9deed7dc3

Extra information about the problem
Bucket ID: 634533159


My System SpecsSystem Spec
Old 12-25-2008   #2 (permalink)
zachd [MSFT]


 
 

Re: windows media player crashes


What are the results of WMP's Help:About:Technical Support Information menu
tool?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"SH" <SH@xxxxxx> wrote in message
news:46520BC4-42C9-4AEF-9069-EE53B5691C09@xxxxxx
Quote:

>I think I've messed up things by installing 3rd party codecs and need help
>to
> resolve this.
>
> Every time I try to play a movie on MP11, it crashes. Details from
> 'Problem
> Reports and Solutions' are pasted below.
>
> I do not know where to look to find what codecs are currently installed
> and
> how to go about uninstalling them and managing them. They do not show up
> in
> 'Programs & Features' of in my program files. Is there a list of them
> somewhere that you can manage them from.
>
> my OS is vista ultimate.
>
> Product
> Windows Media Player
>
> Problem
> Stopped working
>
> Date
> 12/25/2008 6:10 AM
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7000
> Application Timestamp: 47919356
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: 80000003
> Exception Offset: 00047dfe
> OS Version: 6.0.6001.2.1.0.256.1
> Locale ID: 1033
> Additional Information 1: 9917
> Additional Information 2: 45acb337e39147867702f7277eee3550
> Additional Information 3: 38d5
> Additional Information 4: b6d82655b066afb0165902f9deed7dc3
>
> Extra information about the problem
> Bucket ID: 634533159
>
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Windows Media Player crashes on opening Media Center
Windows Media Player 11 Crashes all the time Vista music pictures video
Windows Media Player 11 Crashes Vista performance & maintenance
WINDOWS MEDIA PLAYER CRASHES ON STARTUP Vista General
windows media player crashes Vista General


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46