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| | #1 (permalink) |
| | Windows Movie Maker video freezes in preview audio continues Help, I am having trouble with Windows Movie Maker 6. We have 2 new Dell laptops (2 mos old)…200+gig, dual core, 2.5 ghz, 4 gig ram with vista home premium sp1. Using a firewire, I connected a Panasonic digital camcorder to my laptop. Using Windows Movie Maker, I created a new project and imported media (using std Vista import) (wmv format, 1 file per scene). The problem is the preview playback…sometimes it works fine, other times the audio plays and the video freezes, sometimes the video plays for a few seconds or minutes then freezes while audio continues…its intermittent and doesn’t seem to have a consistent pattern. The 1st project is less than 9 minutes total. The same problem happens on our other laptop which has similar configuration. We tested publishing and creating a DVD which seem to work fine. Things we have tried: 1.Installed Windows Live Movie maker and it seems to preview fine. Then went back to Windows Movie Maker which was working again for about a solid hour of editing, then all of a sudden Movie Maker preview got goofy again. 2.We deleted the DVD driver, restarted, and it auto redetected/reinstalled DVD driver. It seemed to work at first, but short lived. We tried getting tech support from both Dell and Windows, but they have not been able to help (after 6 tech support calls and several hours wasted on the phone). They can’t seem to figure it out and in the end…Dell says it is a Windows problem, so they won’t provide adequate support. Windows says we have to go thru Dell since the Vista was installed by Dell. Any suggestions? |
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| | #2 (permalink) |
| home premium sp1 32-bit | Re: Windows Movie Maker video freezes in preview audio continues I am having the same problem and been online and on the phone with both microsoft support and dell support. If anyone could please offer a possible solution I would greatly appreciate not talking/chatting with anymore support people. Frustrated?? I have a dell studio 15 that i bought a month ago. the movie maker program has never worked!! |
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| | #3 (permalink) |
| | Re: Windows Movie Maker video freezes in preview audio continues kspain24 wrote: Quote: > I am having the same problem and been online and on the phone with > both microsoft support and dell support. If anyone could please offer > a possible solution I would greatly appreciate not talking/chatting > with anymore support people. Frustrated?? I have a dell studio 15 > that i bought a month ago. the movie maker program has never worked!! Your source files may not be fully compatible with Movie Maker. Have a look at the following articles: File type compatibility with Movie Maker http://tinyurl.com/v8tee or... http://www.myvideoproblems.com/Tutor...patibility.htm Which file type should I use in Movie Maker? http://tinyurl.com/6n66g3 or... http://www.myvideoproblems.com/Tutor...MovieMaker.htm -- John Inzer MS-MVP Digital Media Experience Notice This is not tech support I am a volunteer Solutions that work for me may not work for you Proceed at your own risk |
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