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Vista - windows media player stopped working

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Old 05-31-2009   #1 (permalink)


Vista Home Premium 32bit
 
 

windows media player stopped working

can any one help with this my media player stops working every tiem i open up the video libary this is the crash report. mind you if anyone has any advise or knows a walk around plese let em knwo i am also not to computer swavey

Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6001.7004
Application Timestamp: 49472063
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0350b5ed
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Files that help describe the problem
Version.txt
AppCompat.txt
minidump.mdmp

My System SpecsSystem Spec
Old 06-01-2009   #2 (permalink)
Mary Sauer


 
 

Re: windows media player stopped working

Vista?
http://www.howtogeek.com/howto/windo...rror-in-vista/

Do a Google search for:
2264db07e74365624c50317d7b856ae9
There are various forums addressing your error with various solutions.

--
Mary Sauer
http://msauer.mvps.org/

"scoe44" <guest@xxxxxx-email.com> wrote in message
news:a49e7b757bbdcb98ceb05ec273ed2940@xxxxxx-gateway.com...
Quote:

>
> can any one help with this my media player stops working every tiem i
> open up the video libary this is the crash report. mind you if anyone
> has any advise or knows a walk around plese let em knwo i am also not to
> computer swavey
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7004
> Application Timestamp: 49472063
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 0350b5ed
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 1703
> Additional Information 2:
> 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4:
> 875fa2ef9d2bdca96466e8af55d1ae6e
>
> *Files that help describe the problem*
> Version.txt
> AppCompat.txt
> minidump.mdmp
>
>
> --
> scoe44

My System SpecsSystem Spec
Old 06-02-2009   #3 (permalink)
zachd [MSFT]


 
 

Re: windows media player stopped working


This looks like a crash in an old version of nevideo.ax - is that on your
system? Does updating or removing that help?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"scoe44" <guest@xxxxxx-email.com> wrote in message
news:a49e7b757bbdcb98ceb05ec273ed2940@xxxxxx-gateway.com...
Quote:

>
> can any one help with this my media player stops working every tiem i
> open up the video libary this is the crash report. mind you if anyone
> has any advise or knows a walk around plese let em knwo i am also not to
> computer swavey
>
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6001.7004
> Application Timestamp: 49472063
> Fault Module Name: StackHash_1703
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Code: c0000005
> Exception Offset: 0350b5ed
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 1703
> Additional Information 2:
> 2264db07e74365624c50317d7b856ae9
> Additional Information 3: 1344
> Additional Information 4:
> 875fa2ef9d2bdca96466e8af55d1ae6e
>
> *Files that help describe the problem*
> Version.txt
> AppCompat.txt
> minidump.mdmp
>
>
> --
> scoe44

My System SpecsSystem Spec
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