> In my case, the Windows Photo Gallery has an instant APPCRASH when I
> try to view any image with it. I set the display mode now default to
> Quicktime picture viewer. It's kinda annoying though. I sweeped my
> drives extensively yesterday with both Norton 360 and PCTools Spyware
> Doctor. Two Trojans removed, but they're not the problem.
> I browsed several fora on the internet, but the exact fault module
> that causes the crash didn't turn up a lot ...
> The appcrash description is this one:
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: Explorer.EXE
> Application Version: 6.0.6001.18164
> Application Timestamp: 4907e791
> Fault Module Name: nvd3dumx.dll
> Fault Module Version: 188.8.131.5216
> Fault Module Timestamp: 481c13a7
> Exception Code: c0000005
> Exception Offset: 000000000027dca0
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1043
> Additional Information 1: ab61
> Additional Information 2: 3dad184d87da2e8024ac8ee27cc7f152
> Additional Information 3: 856b
> Additional Information 4: b71b01e121ce047652f1ce2c023388c7
> Anyone got proper suggestions to take care of this? Much obliged and
> thanks !
> I've also disabled the left windows widget 'panel' since it fails to
> start properly - will check out what it causes (but I hardly use that
> thing, it's only distracting).
No guarantees...but your Photo Gallery database
may be corrupted.
Maybe the following article will offer some ideas:
(944221) Windows Live Photo Gallery stops
responding or will not start http://support.microsoft.com/kb/944221/en-us
For Windows Photo Gallery...just change the path to:
%userprofile%\AppData\Local\Microsoft\Windows Photo Gallery
After renaming Pictures.pd4 you will have to re-catalog
your pictures. If renaming Pictures.pd4 does not solve the
problem...you can delete the new Pictures.pd4 file and
change the name of the original file back to Pictures.pd4
and the catalog will be restored.
In the later versions of Windows Live Photo Gallery...
the file name is Pictures.pd5.
J. Inzer MS-MVP
Digital Media Experience
This is not tech support
I am a volunteer
Solutions that work for
me may not work for you
Proceed at your own risk