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Windows Photo Gallery appcrash -> how to fix?
  1. #1



    Newbie
    Join Date : Jun 2009
    Posts : 2
    Vista Home Premium x64 - SP1
    Local Time: 10:53 PM

    Windows Photo Gallery appcrash -> how to fix?

    In my case, the Windows Photo Gallery has an instant APPCRASH when I try to view any image with it. I set the display mode now default to Quicktime picture viewer. It's kinda annoying though. I sweeped my drives extensively yesterday with both Norton 360 and PCTools Spyware Doctor. Two Trojans removed, but they're not the problem.
    I browsed several fora on the internet, but the exact fault module that causes the crash didn't turn up a lot ...



    The appcrash description is this one:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.0.6001.18164
    Application Timestamp: 4907e791
    Fault Module Name: nvd3dumx.dll
    Fault Module Version: 7.15.11.7516
    Fault Module Timestamp: 481c13a7
    Exception Code: c0000005
    Exception Offset: 000000000027dca0
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1043
    Additional Information 1: ab61
    Additional Information 2: 3dad184d87da2e8024ac8ee27cc7f152
    Additional Information 3: 856b
    Additional Information 4: b71b01e121ce047652f1ce2c023388c7

    Anyone got proper suggestions to take care of this? Much obliged and thanks !
    I've also disabled the left windows widget 'panel' since it fails to start properly - will check out what it causes (but I hardly use that thing, it's only distracting).

      My System SpecsSystem Spec

  2. #2


    John Inzer Guest

    Re: Windows Photo Gallery appcrash -> how to fix?

    IncogNico wrote:

    > In my case, the Windows Photo Gallery has an instant APPCRASH when I
    > try to view any image with it. I set the display mode now default to
    > Quicktime picture viewer. It's kinda annoying though. I sweeped my
    > drives extensively yesterday with both Norton 360 and PCTools Spyware
    > Doctor. Two Trojans removed, but they're not the problem.
    > I browsed several fora on the internet, but the exact fault module
    > that causes the crash didn't turn up a lot ...
    >
    > The appcrash description is this one:
    > Problem signature:
    > Problem Event Name: APPCRASH
    > Application Name: Explorer.EXE
    > Application Version: 6.0.6001.18164
    > Application Timestamp: 4907e791
    > Fault Module Name: nvd3dumx.dll
    > Fault Module Version: 7.15.11.7516
    > Fault Module Timestamp: 481c13a7
    > Exception Code: c0000005
    > Exception Offset: 000000000027dca0
    > OS Version: 6.0.6001.2.1.0.768.3
    > Locale ID: 1043
    > Additional Information 1: ab61
    > Additional Information 2: 3dad184d87da2e8024ac8ee27cc7f152
    > Additional Information 3: 856b
    > Additional Information 4: b71b01e121ce047652f1ce2c023388c7
    >
    > Anyone got proper suggestions to take care of this? Much obliged and
    > thanks !
    > I've also disabled the left windows widget 'panel' since it fails to
    > start properly - will check out what it causes (but I hardly use that
    > thing, it's only distracting).
    ====================================
    No guarantees...but your Photo Gallery database
    may be corrupted.

    Maybe the following article will offer some ideas:

    (944221) Windows Live Photo Gallery stops
    responding or will not start
    http://support.microsoft.com/kb/944221/en-us

    For Windows Photo Gallery...just change the path to:

    %userprofile%\AppData\Local\Microsoft\Windows Photo Gallery

    After renaming Pictures.pd4 you will have to re-catalog
    your pictures. If renaming Pictures.pd4 does not solve the
    problem...you can delete the new Pictures.pd4 file and
    change the name of the original file back to Pictures.pd4
    and the catalog will be restored.

    In the later versions of Windows Live Photo Gallery...
    the file name is Pictures.pd5.



    --

    J. Inzer MS-MVP
    Digital Media Experience

    Notice
    This is not tech support
    I am a volunteer

    Solutions that work for
    me may not work for you

    Proceed at your own risk



      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Jun 2009
    Posts : 2
    Vista Home Premium x64 - SP1
    Local Time: 10:53 PM


      Thread Starter

    Re: Windows Photo Gallery appcrash -> how to fix?

    Wait up - this is funny...

    Now I see what might have been the idiocy here:
    I can select either "Windows Photo Gallery" AND under it in the list (of the programmes suggested to open the file content) there's "Windows Live Photo Gallery" ! The problems I've described adhere to the first icon of Windows Photo Gallery...

    With the other, Windows Live Photo Gallery ,everything appears to be working mighty fine... So that's kinda cleared (for now)...


      My System SpecsSystem Spec

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