Vista - Upgraded CPU - no DRM music

When I installed Vista, all my music, including DRM material (once licenses
re-downloaded), was playing as it should. However, I have now upgraded my
CPU and find that although my non-DRM music plays as it should, none of my
DRM music plays. Indeed, all I get is a media player error "Windows Media
Player encountered a problem while playing the file. For additional
assistance, click Web Help" with no option to re-download licenses. I was
expecting that I might have to re-download things but I was not expecting
this total impasse.

I have further tested this by trying to re-download DRM material or licenses
but that also gives errors. Even if I try to buy a new DRM track, it does
not download. The aforementioned 'Web Help' refers to sound card errors but
that is not the case here. It also talks about corrupted licenses. I have
therefore looked in the registry identified 'C:\ProgramData\Microsoft\DRM'
in case there were corrupted files but this folder appears to be empty. On
that basis, I cannot see why I cannot download anything (licenses or new
purchases).

Is there any way, without a complete Vista re-install, of getting Media
Player to work as it should?

What error code number does Web Help say you have?
According to WMP's Help:About:Technical Support Information, what Indiv
Version do you have?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Mike Bernstein" <mike.bernstein@REMOVECAPSchemlaw.co.uk> wrote in message
news:C819D961-0D58-4D32-9F78-3A80F920086B@microsoft.com...
> When I installed Vista, all my music, including DRM material (once
> licenses re-downloaded), was playing as it should. However, I have now
> upgraded my CPU and find that although my non-DRM music plays as it
> should, none of my DRM music plays. Indeed, all I get is a media player
> error "Windows Media Player encountered a problem while playing the file.
> For additional assistance, click Web Help" with no option to re-download
> licenses. I was expecting that I might have to re-download things but I
> was not expecting this total impasse.
>
> I have further tested this by trying to re-download DRM material or
> licenses but that also gives errors. Even if I try to buy a new DRM track,
> it does not download. The aforementioned 'Web Help' refers to sound card
> errors but that is not the case here. It also talks about corrupted
> licenses. I have therefore looked in the registry identified
> 'C:\ProgramData\Microsoft\DRM' in case there were corrupted files but this
> folder appears to be empty. On that basis, I cannot see why I cannot
> download anything (licenses or new purchases).
>
> Is there any way, without a complete Vista re-install, of getting Media
> Player to work as it should?
>
>
>