Windows Vista Forums

Windowc media center crashes
  1. #1


    kelly Guest

    Windowc media center crashes

    I am having a problem with media center.

    I have a music library that I would like to play from media center. However
    half the time it when I try to play a song it will crash. It will then ask me
    if I want to debug or check online for soultion. When I debug the option just
    goes away then I try checking on line but nothing happens.

    The other half of the time the visualizations will not work. It will get
    stuck and I dont want the burn in on my screen.



    Everything works fine in Windows media player...

      My System SpecsSystem Spec

  2. #2


    kelly Guest

    RE: Windowc media center crashes

    Sorry here is the error I get.

    Description:
    Stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ehshell.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b55e
    Fault Module Name: MediaPlayer_10.dll
    Fault Module Version: 1.0.3.1
    Fault Module Timestamp: 417c757a
    Exception Code: c0000005
    Exception Offset: 00001170
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409







    "kelly" wrote:

    > I am having a problem with media center.
    >
    > I have a music library that I would like to play from media center. However
    > half the time it when I try to play a song it will crash. It will then ask me
    > if I want to debug or check online for soultion. When I debug the option just
    > goes away then I try checking on line but nothing happens.
    >
    > The other half of the time the visualizations will not work. It will get
    > stuck and I dont want the burn in on my screen.
    >
    > Everything works fine in Windows media player...


      My System SpecsSystem Spec

  3. #3


    zachd [MSFT] Guest

    Re: Windowc media center crashes


    That data isn't reallllly valuable - it's the crash bucket number that's
    reallllly valuable. The below data doesn't map to anything - did you send
    an Error Report to Microsoft when it offered to do that? That's generally
    really good to do.

    But according to the filename, I suspect that's part of the third party
    'Energy Bliss' visualization - is that on your system? Does disabling or
    removing that visualization fix you up?

    If you don't have that installed - what are the file properties for
    "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my pretty
    good knowledge. =)

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "kelly" <kelly@discussions.microsoft.com> wrote in message
    news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    > Sorry here is the error I get.
    >
    > Description:
    > Stopped working
    >
    > Problem signature:
    > Problem Event Name: APPCRASH
    > Application Name: ehshell.exe
    > Application Version: 6.0.6000.16386
    > Application Timestamp: 4549b55e
    > Fault Module Name: MediaPlayer_10.dll
    > Fault Module Version: 1.0.3.1
    > Fault Module Timestamp: 417c757a
    > Exception Code: c0000005
    > Exception Offset: 00001170
    > OS Version: 6.0.6000.2.0.0.256.1
    > Locale ID: 1033
    >
    > Read our privacy statement:
    > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    >
    >
    >
    >
    >
    >
    >
    > "kelly" wrote:
    >
    >> I am having a problem with media center.
    >>
    >> I have a music library that I would like to play from media center.
    >> However
    >> half the time it when I try to play a song it will crash. It will then
    >> ask me
    >> if I want to debug or check online for soultion. When I debug the option
    >> just
    >> goes away then I try checking on line but nothing happens.
    >>
    >> The other half of the time the visualizations will not work. It will get
    >> stuck and I dont want the burn in on my screen.
    >>
    >> Everything works fine in Windows media player...




      My System SpecsSystem Spec

  4. #4


    kelly Guest

    Re: Windowc media center crashes

    Thanks for the help.

    I do have the visualization energy bliss on my computer. I got it from a
    direct link from Microsoft. I will try removing it and see what happens.

    I dont know where to get the crash bucket number from. This was all the
    information it gives me when it crashes. You would think microsoft would give
    me the information I need to know when something bad happens.

    "zachd [MSFT]" wrote:

    >
    > That data isn't reallllly valuable - it's the crash bucket number that's
    > reallllly valuable. The below data doesn't map to anything - did you send
    > an Error Report to Microsoft when it offered to do that? That's generally
    > really good to do.
    >
    > But according to the filename, I suspect that's part of the third party
    > 'Energy Bliss' visualization - is that on your system? Does disabling or
    > removing that visualization fix you up?
    >
    > If you don't have that installed - what are the file properties for
    > "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my pretty
    > good knowledge. =)
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "kelly" <kelly@discussions.microsoft.com> wrote in message
    > news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    > > Sorry here is the error I get.
    > >
    > > Description:
    > > Stopped working
    > >
    > > Problem signature:
    > > Problem Event Name: APPCRASH
    > > Application Name: ehshell.exe
    > > Application Version: 6.0.6000.16386
    > > Application Timestamp: 4549b55e
    > > Fault Module Name: MediaPlayer_10.dll
    > > Fault Module Version: 1.0.3.1
    > > Fault Module Timestamp: 417c757a
    > > Exception Code: c0000005
    > > Exception Offset: 00001170
    > > OS Version: 6.0.6000.2.0.0.256.1
    > > Locale ID: 1033
    > >
    > > Read our privacy statement:
    > > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    > >
    > >
    > >
    > >
    > >
    > >
    > >
    > > "kelly" wrote:
    > >
    > >> I am having a problem with media center.
    > >>
    > >> I have a music library that I would like to play from media center.
    > >> However
    > >> half the time it when I try to play a song it will crash. It will then
    > >> ask me
    > >> if I want to debug or check online for soultion. When I debug the option
    > >> just
    > >> goes away then I try checking on line but nothing happens.
    > >>
    > >> The other half of the time the visualizations will not work. It will get
    > >> stuck and I dont want the burn in on my screen.
    > >>
    > >> Everything works fine in Windows media player...

    >
    >
    >


      My System SpecsSystem Spec

  5. #5


    zachd [MSFT] Guest

    Re: Windowc media center crashes


    In general you couldn't do anything with the crash bucket number, which is
    why it's not pushed into your face. But if you happen to be randomly
    chatting with a Microsoft developer (in this case, me), they can sometimes
    translate those for you, as I've attempted to here. Thankfully you've
    provided great data so that I could identify this. Thanks! =)

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "kelly" <kelly@discussions.microsoft.com> wrote in message
    news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    > Thanks for the help.
    >
    > I do have the visualization energy bliss on my computer. I got it from a
    > direct link from Microsoft. I will try removing it and see what happens.
    >
    > I dont know where to get the crash bucket number from. This was all the
    > information it gives me when it crashes. You would think microsoft would
    > give
    > me the information I need to know when something bad happens.
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> That data isn't reallllly valuable - it's the crash bucket number that's
    >> reallllly valuable. The below data doesn't map to anything - did you
    >> send
    >> an Error Report to Microsoft when it offered to do that? That's
    >> generally
    >> really good to do.
    >>
    >> But according to the filename, I suspect that's part of the third party
    >> 'Energy Bliss' visualization - is that on your system? Does disabling or
    >> removing that visualization fix you up?
    >>
    >> If you don't have that installed - what are the file properties for
    >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my
    >> pretty
    >> good knowledge. =)
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    >> > Sorry here is the error I get.
    >> >
    >> > Description:
    >> > Stopped working
    >> >
    >> > Problem signature:
    >> > Problem Event Name: APPCRASH
    >> > Application Name: ehshell.exe
    >> > Application Version: 6.0.6000.16386
    >> > Application Timestamp: 4549b55e
    >> > Fault Module Name: MediaPlayer_10.dll
    >> > Fault Module Version: 1.0.3.1
    >> > Fault Module Timestamp: 417c757a
    >> > Exception Code: c0000005
    >> > Exception Offset: 00001170
    >> > OS Version: 6.0.6000.2.0.0.256.1
    >> > Locale ID: 1033
    >> >
    >> > Read our privacy statement:
    >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    >> >
    >> >
    >> >
    >> >
    >> >
    >> >
    >> >
    >> > "kelly" wrote:
    >> >
    >> >> I am having a problem with media center.
    >> >>
    >> >> I have a music library that I would like to play from media center.
    >> >> However
    >> >> half the time it when I try to play a song it will crash. It will then
    >> >> ask me
    >> >> if I want to debug or check online for soultion. When I debug the
    >> >> option
    >> >> just
    >> >> goes away then I try checking on line but nothing happens.
    >> >>
    >> >> The other half of the time the visualizations will not work. It will
    >> >> get
    >> >> stuck and I dont want the burn in on my screen.
    >> >>
    >> >> Everything works fine in Windows media player...

    >>
    >>
    >>




      My System SpecsSystem Spec

  6. #6


    kelly Guest

    Re: Windowc media center crashes

    Ok so heres a question that should be simple to answer.
    How do I remove visualizations?
    When I go to options in WMP 11 and click on energy bliss, (which by the way
    is calles windows media player 10) or any others the remove choise is grayed
    out. They also dont show up in add/remove programs.

    Anyway to remove these?

    "zachd [MSFT]" wrote:

    >
    > In general you couldn't do anything with the crash bucket number, which is
    > why it's not pushed into your face. But if you happen to be randomly
    > chatting with a Microsoft developer (in this case, me), they can sometimes
    > translate those for you, as I've attempted to here. Thankfully you've
    > provided great data so that I could identify this. Thanks! =)
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "kelly" <kelly@discussions.microsoft.com> wrote in message
    > news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    > > Thanks for the help.
    > >
    > > I do have the visualization energy bliss on my computer. I got it from a
    > > direct link from Microsoft. I will try removing it and see what happens.
    > >
    > > I dont know where to get the crash bucket number from. This was all the
    > > information it gives me when it crashes. You would think microsoft would
    > > give
    > > me the information I need to know when something bad happens.
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> That data isn't reallllly valuable - it's the crash bucket number that's
    > >> reallllly valuable. The below data doesn't map to anything - did you
    > >> send
    > >> an Error Report to Microsoft when it offered to do that? That's
    > >> generally
    > >> really good to do.
    > >>
    > >> But according to the filename, I suspect that's part of the third party
    > >> 'Energy Bliss' visualization - is that on your system? Does disabling or
    > >> removing that visualization fix you up?
    > >>
    > >> If you don't have that installed - what are the file properties for
    > >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my
    > >> pretty
    > >> good knowledge. =)
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    > >> > Sorry here is the error I get.
    > >> >
    > >> > Description:
    > >> > Stopped working
    > >> >
    > >> > Problem signature:
    > >> > Problem Event Name: APPCRASH
    > >> > Application Name: ehshell.exe
    > >> > Application Version: 6.0.6000.16386
    > >> > Application Timestamp: 4549b55e
    > >> > Fault Module Name: MediaPlayer_10.dll
    > >> > Fault Module Version: 1.0.3.1
    > >> > Fault Module Timestamp: 417c757a
    > >> > Exception Code: c0000005
    > >> > Exception Offset: 00001170
    > >> > OS Version: 6.0.6000.2.0.0.256.1
    > >> > Locale ID: 1033
    > >> >
    > >> > Read our privacy statement:
    > >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    > >> >
    > >> >
    > >> >
    > >> >
    > >> >
    > >> >
    > >> >
    > >> > "kelly" wrote:
    > >> >
    > >> >> I am having a problem with media center.
    > >> >>
    > >> >> I have a music library that I would like to play from media center.
    > >> >> However
    > >> >> half the time it when I try to play a song it will crash. It will then
    > >> >> ask me
    > >> >> if I want to debug or check online for soultion. When I debug the
    > >> >> option
    > >> >> just
    > >> >> goes away then I try checking on line but nothing happens.
    > >> >>
    > >> >> The other half of the time the visualizations will not work. It will
    > >> >> get
    > >> >> stuck and I dont want the burn in on my screen.
    > >> >>
    > >> >> Everything works fine in Windows media player...
    > >>
    > >>
    > >>

    >
    >
    >


      My System SpecsSystem Spec

  7. #7


    zachd [MSFT] Guest

    Re: Windowc media center crashes


    If you run WMP elevated "as administrator", does it then ungrey the "Remove"
    option?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "kelly" <kelly@discussions.microsoft.com> wrote in message
    news:3E02BAF3-F0AE-4F6D-B585-B91D899E91A2@microsoft.com...
    > Ok so heres a question that should be simple to answer.
    > How do I remove visualizations?
    > When I go to options in WMP 11 and click on energy bliss, (which by the
    > way
    > is calles windows media player 10) or any others the remove choise is
    > grayed
    > out. They also dont show up in add/remove programs.
    >
    > Anyway to remove these?
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> In general you couldn't do anything with the crash bucket number, which
    >> is
    >> why it's not pushed into your face. But if you happen to be randomly
    >> chatting with a Microsoft developer (in this case, me), they can
    >> sometimes
    >> translate those for you, as I've attempted to here. Thankfully you've
    >> provided great data so that I could identify this. Thanks! =)
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    >> > Thanks for the help.
    >> >
    >> > I do have the visualization energy bliss on my computer. I got it from
    >> > a
    >> > direct link from Microsoft. I will try removing it and see what
    >> > happens.
    >> >
    >> > I dont know where to get the crash bucket number from. This was all the
    >> > information it gives me when it crashes. You would think microsoft
    >> > would
    >> > give
    >> > me the information I need to know when something bad happens.
    >> >
    >> > "zachd [MSFT]" wrote:
    >> >
    >> >>
    >> >> That data isn't reallllly valuable - it's the crash bucket number
    >> >> that's
    >> >> reallllly valuable. The below data doesn't map to anything - did you
    >> >> send
    >> >> an Error Report to Microsoft when it offered to do that? That's
    >> >> generally
    >> >> really good to do.
    >> >>
    >> >> But according to the filename, I suspect that's part of the third
    >> >> party
    >> >> 'Energy Bliss' visualization - is that on your system? Does disabling
    >> >> or
    >> >> removing that visualization fix you up?
    >> >>
    >> >> If you don't have that installed - what are the file properties for
    >> >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my
    >> >> pretty
    >> >> good knowledge. =)
    >> >>
    >> >> --
    >> >> Speaking for myself only.
    >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> >> This posting is provided "AS IS" with no warranties, and confers no
    >> >> rights.
    >> >> --
    >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    >> >> > Sorry here is the error I get.
    >> >> >
    >> >> > Description:
    >> >> > Stopped working
    >> >> >
    >> >> > Problem signature:
    >> >> > Problem Event Name: APPCRASH
    >> >> > Application Name: ehshell.exe
    >> >> > Application Version: 6.0.6000.16386
    >> >> > Application Timestamp: 4549b55e
    >> >> > Fault Module Name: MediaPlayer_10.dll
    >> >> > Fault Module Version: 1.0.3.1
    >> >> > Fault Module Timestamp: 417c757a
    >> >> > Exception Code: c0000005
    >> >> > Exception Offset: 00001170
    >> >> > OS Version: 6.0.6000.2.0.0.256.1
    >> >> > Locale ID: 1033
    >> >> >
    >> >> > Read our privacy statement:
    >> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    >> >> >
    >> >> >
    >> >> >
    >> >> >
    >> >> >
    >> >> >
    >> >> >
    >> >> > "kelly" wrote:
    >> >> >
    >> >> >> I am having a problem with media center.
    >> >> >>
    >> >> >> I have a music library that I would like to play from media center.
    >> >> >> However
    >> >> >> half the time it when I try to play a song it will crash. It will
    >> >> >> then
    >> >> >> ask me
    >> >> >> if I want to debug or check online for soultion. When I debug the
    >> >> >> option
    >> >> >> just
    >> >> >> goes away then I try checking on line but nothing happens.
    >> >> >>
    >> >> >> The other half of the time the visualizations will not work. It
    >> >> >> will
    >> >> >> get
    >> >> >> stuck and I dont want the burn in on my screen.
    >> >> >>
    >> >> >> Everything works fine in Windows media player...
    >> >>
    >> >>
    >> >>

    >>
    >>
    >>




      My System SpecsSystem Spec

  8. #8


    kelly Guest

    Re: Windowc media center crashes

    Well I have only 1 user setup and it's set up as an administrator. Its still
    greyed out though. It's actually all of them that are greyed out (The remove
    button for all different visualizations, that is). It shows a little windows
    firewall symbol next to the greyed out "remove" button. I looked around in
    the security center and can't find any settings for something like this.

    I am at my work computer which runs vista also and its the same exact thing.
    The remove button seems to be greyed out on 2 different computers. Odd, why
    would Microsoft not want to let a person remove stuff from their own computer?


    "zachd [MSFT]" wrote:

    >
    > If you run WMP elevated "as administrator", does it then ungrey the "Remove"
    > option?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "kelly" <kelly@discussions.microsoft.com> wrote in message
    > news:3E02BAF3-F0AE-4F6D-B585-B91D899E91A2@microsoft.com...
    > > Ok so heres a question that should be simple to answer.
    > > How do I remove visualizations?
    > > When I go to options in WMP 11 and click on energy bliss, (which by the
    > > way
    > > is calles windows media player 10) or any others the remove choise is
    > > grayed
    > > out. They also dont show up in add/remove programs.
    > >
    > > Anyway to remove these?
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> In general you couldn't do anything with the crash bucket number, which
    > >> is
    > >> why it's not pushed into your face. But if you happen to be randomly
    > >> chatting with a Microsoft developer (in this case, me), they can
    > >> sometimes
    > >> translate those for you, as I've attempted to here. Thankfully you've
    > >> provided great data so that I could identify this. Thanks! =)
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    > >> > Thanks for the help.
    > >> >
    > >> > I do have the visualization energy bliss on my computer. I got it from
    > >> > a
    > >> > direct link from Microsoft. I will try removing it and see what
    > >> > happens.
    > >> >
    > >> > I dont know where to get the crash bucket number from. This was all the
    > >> > information it gives me when it crashes. You would think microsoft
    > >> > would
    > >> > give
    > >> > me the information I need to know when something bad happens.
    > >> >
    > >> > "zachd [MSFT]" wrote:
    > >> >
    > >> >>
    > >> >> That data isn't reallllly valuable - it's the crash bucket number
    > >> >> that's
    > >> >> reallllly valuable. The below data doesn't map to anything - did you
    > >> >> send
    > >> >> an Error Report to Microsoft when it offered to do that? That's
    > >> >> generally
    > >> >> really good to do.
    > >> >>
    > >> >> But according to the filename, I suspect that's part of the third
    > >> >> party
    > >> >> 'Energy Bliss' visualization - is that on your system? Does disabling
    > >> >> or
    > >> >> removing that visualization fix you up?
    > >> >>
    > >> >> If you don't have that installed - what are the file properties for
    > >> >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of my
    > >> >> pretty
    > >> >> good knowledge. =)
    > >> >>
    > >> >> --
    > >> >> Speaking for myself only.
    > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> rights.
    > >> >> --
    > >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    > >> >> > Sorry here is the error I get.
    > >> >> >
    > >> >> > Description:
    > >> >> > Stopped working
    > >> >> >
    > >> >> > Problem signature:
    > >> >> > Problem Event Name: APPCRASH
    > >> >> > Application Name: ehshell.exe
    > >> >> > Application Version: 6.0.6000.16386
    > >> >> > Application Timestamp: 4549b55e
    > >> >> > Fault Module Name: MediaPlayer_10.dll
    > >> >> > Fault Module Version: 1.0.3.1
    > >> >> > Fault Module Timestamp: 417c757a
    > >> >> > Exception Code: c0000005
    > >> >> > Exception Offset: 00001170
    > >> >> > OS Version: 6.0.6000.2.0.0.256.1
    > >> >> > Locale ID: 1033
    > >> >> >
    > >> >> > Read our privacy statement:
    > >> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> >
    > >> >> > "kelly" wrote:
    > >> >> >
    > >> >> >> I am having a problem with media center.
    > >> >> >>
    > >> >> >> I have a music library that I would like to play from media center.
    > >> >> >> However
    > >> >> >> half the time it when I try to play a song it will crash. It will
    > >> >> >> then
    > >> >> >> ask me
    > >> >> >> if I want to debug or check online for soultion. When I debug the
    > >> >> >> option
    > >> >> >> just
    > >> >> >> goes away then I try checking on line but nothing happens.
    > >> >> >>
    > >> >> >> The other half of the time the visualizations will not work. It
    > >> >> >> will
    > >> >> >> get
    > >> >> >> stuck and I dont want the burn in on my screen.
    > >> >> >>
    > >> >> >> Everything works fine in Windows media player...
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >


      My System SpecsSystem Spec

  9. #9


    zachd [MSFT] Guest

    Re: Windowc media center crashes


    By default Windows Media Player will run with low user rights. So if you
    could explicitly run WMP "as administrator", that *should* enable this
    option.

    This area of WMP is meant to be redundant with the visualization also
    registered itself in the Add/Remove Control Panel. It's generally not going
    to be the solution on Vista precisely because by default you would not be
    able to use Remove unless you explicitly run WMP "as administrator". You
    can do this by going to
    c:\program files\windows media player,
    right-click on "wmplayer.exe" and choose "Run as administrator".

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "kelly" <kelly@discussions.microsoft.com> wrote in message
    news:5073F0A3-A772-4CEC-8BD1-B334318CC8D8@microsoft.com...
    > Well I have only 1 user setup and it's set up as an administrator. Its
    > still
    > greyed out though. It's actually all of them that are greyed out (The
    > remove
    > button for all different visualizations, that is). It shows a little
    > windows
    > firewall symbol next to the greyed out "remove" button. I looked around in
    > the security center and can't find any settings for something like this.
    >
    > I am at my work computer which runs vista also and its the same exact
    > thing.
    > The remove button seems to be greyed out on 2 different computers. Odd,
    > why
    > would Microsoft not want to let a person remove stuff from their own
    > computer?
    >
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> If you run WMP elevated "as administrator", does it then ungrey the
    >> "Remove"
    >> option?
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> news:3E02BAF3-F0AE-4F6D-B585-B91D899E91A2@microsoft.com...
    >> > Ok so heres a question that should be simple to answer.
    >> > How do I remove visualizations?
    >> > When I go to options in WMP 11 and click on energy bliss, (which by the
    >> > way
    >> > is calles windows media player 10) or any others the remove choise is
    >> > grayed
    >> > out. They also dont show up in add/remove programs.
    >> >
    >> > Anyway to remove these?
    >> >
    >> > "zachd [MSFT]" wrote:
    >> >
    >> >>
    >> >> In general you couldn't do anything with the crash bucket number,
    >> >> which
    >> >> is
    >> >> why it's not pushed into your face. But if you happen to be randomly
    >> >> chatting with a Microsoft developer (in this case, me), they can
    >> >> sometimes
    >> >> translate those for you, as I've attempted to here. Thankfully you've
    >> >> provided great data so that I could identify this. Thanks! =)
    >> >>
    >> >> --
    >> >> Speaking for myself only.
    >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> >> This posting is provided "AS IS" with no warranties, and confers no
    >> >> rights.
    >> >> --
    >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> >> news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    >> >> > Thanks for the help.
    >> >> >
    >> >> > I do have the visualization energy bliss on my computer. I got it
    >> >> > from
    >> >> > a
    >> >> > direct link from Microsoft. I will try removing it and see what
    >> >> > happens.
    >> >> >
    >> >> > I dont know where to get the crash bucket number from. This was all
    >> >> > the
    >> >> > information it gives me when it crashes. You would think microsoft
    >> >> > would
    >> >> > give
    >> >> > me the information I need to know when something bad happens.
    >> >> >
    >> >> > "zachd [MSFT]" wrote:
    >> >> >
    >> >> >>
    >> >> >> That data isn't reallllly valuable - it's the crash bucket number
    >> >> >> that's
    >> >> >> reallllly valuable. The below data doesn't map to anything - did
    >> >> >> you
    >> >> >> send
    >> >> >> an Error Report to Microsoft when it offered to do that? That's
    >> >> >> generally
    >> >> >> really good to do.
    >> >> >>
    >> >> >> But according to the filename, I suspect that's part of the third
    >> >> >> party
    >> >> >> 'Energy Bliss' visualization - is that on your system? Does
    >> >> >> disabling
    >> >> >> or
    >> >> >> removing that visualization fix you up?
    >> >> >>
    >> >> >> If you don't have that installed - what are the file properties for
    >> >> >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of
    >> >> >> my
    >> >> >> pretty
    >> >> >> good knowledge. =)
    >> >> >>
    >> >> >> --
    >> >> >> Speaking for myself only.
    >> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> >> >> This posting is provided "AS IS" with no warranties, and confers no
    >> >> >> rights.
    >> >> >> --
    >> >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    >> >> >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    >> >> >> > Sorry here is the error I get.
    >> >> >> >
    >> >> >> > Description:
    >> >> >> > Stopped working
    >> >> >> >
    >> >> >> > Problem signature:
    >> >> >> > Problem Event Name: APPCRASH
    >> >> >> > Application Name: ehshell.exe
    >> >> >> > Application Version: 6.0.6000.16386
    >> >> >> > Application Timestamp: 4549b55e
    >> >> >> > Fault Module Name: MediaPlayer_10.dll
    >> >> >> > Fault Module Version: 1.0.3.1
    >> >> >> > Fault Module Timestamp: 417c757a
    >> >> >> > Exception Code: c0000005
    >> >> >> > Exception Offset: 00001170
    >> >> >> > OS Version: 6.0.6000.2.0.0.256.1
    >> >> >> > Locale ID: 1033
    >> >> >> >
    >> >> >> > Read our privacy statement:
    >> >> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> >
    >> >> >> > "kelly" wrote:
    >> >> >> >
    >> >> >> >> I am having a problem with media center.
    >> >> >> >>
    >> >> >> >> I have a music library that I would like to play from media
    >> >> >> >> center.
    >> >> >> >> However
    >> >> >> >> half the time it when I try to play a song it will crash. It
    >> >> >> >> will
    >> >> >> >> then
    >> >> >> >> ask me
    >> >> >> >> if I want to debug or check online for soultion. When I debug
    >> >> >> >> the
    >> >> >> >> option
    >> >> >> >> just
    >> >> >> >> goes away then I try checking on line but nothing happens.
    >> >> >> >>
    >> >> >> >> The other half of the time the visualizations will not work. It
    >> >> >> >> will
    >> >> >> >> get
    >> >> >> >> stuck and I dont want the burn in on my screen.
    >> >> >> >>
    >> >> >> >> Everything works fine in Windows media player...
    >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>

    >>
    >>
    >>




      My System SpecsSystem Spec

  10. #10


    kelly Guest

    Re: Windowc media center crashes

    WOW Ok first thanks for the help! I might rave a bit however, but its not at
    you.

    Secondly,

    1. This website forum blows. It will not open correctly half the time. There
    are a fricking million forums on the internet that work GREAT. Why would msft
    want one that sucks.
    2. Why does Microsoft think that people would want to open a program a
    different way when they want to change something. Thats just idiotic. Run as
    admin... what a crap and waste of time.
    3. It STILL will not remove. I can't be the only one on the planet that
    can't remove visualizations on vista, considering I have one computer with it
    preloaded when I bought it and one computer that I upgraded it to it won't
    work on either. I tried running in safe mode to see if that would work, but
    media player won't even open in safe mode.

    I have searched all msft website for any similiar problem but there is NO
    info there.


    "zachd [MSFT]" wrote:

    >
    > By default Windows Media Player will run with low user rights. So if you
    > could explicitly run WMP "as administrator", that *should* enable this
    > option.
    >
    > This area of WMP is meant to be redundant with the visualization also
    > registered itself in the Add/Remove Control Panel. It's generally not going
    > to be the solution on Vista precisely because by default you would not be
    > able to use Remove unless you explicitly run WMP "as administrator". You
    > can do this by going to
    > c:\program files\windows media player,
    > right-click on "wmplayer.exe" and choose "Run as administrator".
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "kelly" <kelly@discussions.microsoft.com> wrote in message
    > news:5073F0A3-A772-4CEC-8BD1-B334318CC8D8@microsoft.com...
    > > Well I have only 1 user setup and it's set up as an administrator. Its
    > > still
    > > greyed out though. It's actually all of them that are greyed out (The
    > > remove
    > > button for all different visualizations, that is). It shows a little
    > > windows
    > > firewall symbol next to the greyed out "remove" button. I looked around in
    > > the security center and can't find any settings for something like this.
    > >
    > > I am at my work computer which runs vista also and its the same exact
    > > thing.
    > > The remove button seems to be greyed out on 2 different computers. Odd,
    > > why
    > > would Microsoft not want to let a person remove stuff from their own
    > > computer?
    > >
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> If you run WMP elevated "as administrator", does it then ungrey the
    > >> "Remove"
    > >> option?
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> news:3E02BAF3-F0AE-4F6D-B585-B91D899E91A2@microsoft.com...
    > >> > Ok so heres a question that should be simple to answer.
    > >> > How do I remove visualizations?
    > >> > When I go to options in WMP 11 and click on energy bliss, (which by the
    > >> > way
    > >> > is calles windows media player 10) or any others the remove choise is
    > >> > grayed
    > >> > out. They also dont show up in add/remove programs.
    > >> >
    > >> > Anyway to remove these?
    > >> >
    > >> > "zachd [MSFT]" wrote:
    > >> >
    > >> >>
    > >> >> In general you couldn't do anything with the crash bucket number,
    > >> >> which
    > >> >> is
    > >> >> why it's not pushed into your face. But if you happen to be randomly
    > >> >> chatting with a Microsoft developer (in this case, me), they can
    > >> >> sometimes
    > >> >> translate those for you, as I've attempted to here. Thankfully you've
    > >> >> provided great data so that I could identify this. Thanks! =)
    > >> >>
    > >> >> --
    > >> >> Speaking for myself only.
    > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> rights.
    > >> >> --
    > >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> >> news:387CA100-7A98-47DF-A1D9-7B98880DBA46@microsoft.com...
    > >> >> > Thanks for the help.
    > >> >> >
    > >> >> > I do have the visualization energy bliss on my computer. I got it
    > >> >> > from
    > >> >> > a
    > >> >> > direct link from Microsoft. I will try removing it and see what
    > >> >> > happens.
    > >> >> >
    > >> >> > I dont know where to get the crash bucket number from. This was all
    > >> >> > the
    > >> >> > information it gives me when it crashes. You would think microsoft
    > >> >> > would
    > >> >> > give
    > >> >> > me the information I need to know when something bad happens.
    > >> >> >
    > >> >> > "zachd [MSFT]" wrote:
    > >> >> >
    > >> >> >>
    > >> >> >> That data isn't reallllly valuable - it's the crash bucket number
    > >> >> >> that's
    > >> >> >> reallllly valuable. The below data doesn't map to anything - did
    > >> >> >> you
    > >> >> >> send
    > >> >> >> an Error Report to Microsoft when it offered to do that? That's
    > >> >> >> generally
    > >> >> >> really good to do.
    > >> >> >>
    > >> >> >> But according to the filename, I suspect that's part of the third
    > >> >> >> party
    > >> >> >> 'Energy Bliss' visualization - is that on your system? Does
    > >> >> >> disabling
    > >> >> >> or
    > >> >> >> removing that visualization fix you up?
    > >> >> >>
    > >> >> >> If you don't have that installed - what are the file properties for
    > >> >> >> "MediaPlayer_10.dll"? That's not a Microsoft file to the best of
    > >> >> >> my
    > >> >> >> pretty
    > >> >> >> good knowledge. =)
    > >> >> >>
    > >> >> >> --
    > >> >> >> Speaking for myself only.
    > >> >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> >> rights.
    > >> >> >> --
    > >> >> >> "kelly" <kelly@discussions.microsoft.com> wrote in message
    > >> >> >> news:357AEE87-DA1C-47BF-AD15-5AE3F4AA2923@microsoft.com...
    > >> >> >> > Sorry here is the error I get.
    > >> >> >> >
    > >> >> >> > Description:
    > >> >> >> > Stopped working
    > >> >> >> >
    > >> >> >> > Problem signature:
    > >> >> >> > Problem Event Name: APPCRASH
    > >> >> >> > Application Name: ehshell.exe
    > >> >> >> > Application Version: 6.0.6000.16386
    > >> >> >> > Application Timestamp: 4549b55e
    > >> >> >> > Fault Module Name: MediaPlayer_10.dll
    > >> >> >> > Fault Module Version: 1.0.3.1
    > >> >> >> > Fault Module Timestamp: 417c757a
    > >> >> >> > Exception Code: c0000005
    > >> >> >> > Exception Offset: 00001170
    > >> >> >> > OS Version: 6.0.6000.2.0.0.256.1
    > >> >> >> > Locale ID: 1033
    > >> >> >> >
    > >> >> >> > Read our privacy statement:
    > >> >> >> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >
    > >> >> >> > "kelly" wrote:
    > >> >> >> >
    > >> >> >> >> I am having a problem with media center.
    > >> >> >> >>
    > >> >> >> >> I have a music library that I would like to play from media
    > >> >> >> >> center.
    > >> >> >> >> However
    > >> >> >> >> half the time it when I try to play a song it will crash. It
    > >> >> >> >> will
    > >> >> >> >> then
    > >> >> >> >> ask me
    > >> >> >> >> if I want to debug or check online for soultion. When I debug
    > >> >> >> >> the
    > >> >> >> >> option
    > >> >> >> >> just
    > >> >> >> >> goes away then I try checking on line but nothing happens.
    > >> >> >> >>
    > >> >> >> >> The other half of the time the visualizations will not work. It
    > >> >> >> >> will
    > >> >> >> >> get
    > >> >> >> >> stuck and I dont want the burn in on my screen.
    > >> >> >> >>
    > >> >> >> >> Everything works fine in Windows media player...
    > >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >


      My System SpecsSystem Spec

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