When I attempt to open Windows Media Player, I receive the following Error:

The file wmp.dll has a version number of 26794.47964.26794.46305 where
11.0.6000.6324 was expected.

Windows Media Player is not installed properly and must be reinstalled.
Do you want to install the Player from the Microsoft Web Site? YES/NO

When you select YES, it downloads a version from 1/15/2007.

Then when you try to install. It says this version is older than the current
version.

WMP has not worked since the VISTA install.

Any suggestions or help on what to do?

That wouldn't work. What versions of wmp.dll are your system where? What
did you install to your system before this broke?

This is easy to fix up once I have that data.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Brian" <Brian@discussions.microsoft.com> wrote in message
news3A32102-04A2-4741-90A3-B1762818C991@microsoft.com...
> When I attempt to open Windows Media Player, I receive the following
> Error:
>
> The file wmp.dll has a version number of 26794.47964.26794.46305 where
> 11.0.6000.6324 was expected.
>
> Windows Media Player is not installed properly and must be reinstalled.
> Do you want to install the Player from the Microsoft Web Site? YES/NO
>
> When you select YES, it downloads a version from 1/15/2007.
>
> Then when you try to install. It says this version is older than the
> current
> version.
>
> WMP has not worked since the VISTA install.
>
> Any suggestions or help on what to do?
>
>

Media Player never worked after upgrading to vista nor did
the CDRW or DVD-RW drives. Only two tihngs that never worked
after upgrading.

I did a file search and this is what I found for wmp.dll

wmp.dll 9.0.0.3128 file version
C:\Windows.old\Windows\$NtServicePackUninstall$

wmp.dll 9.00.00.3075 file version C:\Windows.old\Windows\$NtUninstallKB837272$

9.00.00.3250
C:\Windows.old\Windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System
C:\Windows.old\Windows\ServicePackFiles\i386

10.0.04019
C:\Windows.old\Windows\$NtUninstallKB917734_WMP10$

10.0.0.3646
C:\Windows.old\Windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}

10.0.0.4036
C:\Windows.old\Windows\SYSTEM32

Unknown Version Number
C:\Windows\System32

Unknown Version Number
C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.16386_none_09330123522ea8c1

Thanks for your help in advance.

"zachd [MSFT]" wrote:

>
> That wouldn't work. What versions of wmp.dll are your system where? What
> did you install to your system before this broke?
>
> This is easy to fix up once I have that data.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Brian" <Brian@discussions.microsoft.com> wrote in message
> news3A32102-04A2-4741-90A3-B1762818C991@microsoft.com...
> > When I attempt to open Windows Media Player, I receive the following
> > Error:
> >
> > The file wmp.dll has a version number of 26794.47964.26794.46305 where
> > 11.0.6000.6324 was expected.
> >
> > Windows Media Player is not installed properly and must be reinstalled.
> > Do you want to install the Player from the Microsoft Web Site? YES/NO
> >
> > When you select YES, it downloads a version from 1/15/2007.
> >
> > Then when you try to install. It says this version is older than the
> > current
> > version.
> >
> > WMP has not worked since the VISTA install.
> >
> > Any suggestions or help on what to do?
> >
> >
>
>
>

Right now your system appears to never had a working install, if that's the
case. The Vista version is 11.0.6000.6324. Is there any version of that
file in c:\windows\dllcache ?

Was WMP working previous to the upgrade... ?

Given what you've said so far, you would want to run a System File
Protection scan, which I believe is runnable via running:
sfc /scannow
That may prompt you for your Vista CD, as you would need to restore the real
Vista version of wmp.dll from somewhere.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Brian" <Brian@discussions.microsoft.com> wrote in message
news:563DC77C-D9C6-4D8A-802C-B56DEE0E59E0@microsoft.com...
> Media Player never worked after upgrading to vista nor did
> the CDRW or DVD-RW drives. Only two tihngs that never worked
> after upgrading.
>
> I did a file search and this is what I found for wmp.dll
>
> wmp.dll 9.0.0.3128 file version
> C:\Windows.old\Windows\$NtServicePackUninstall$
>
> wmp.dll 9.00.00.3075 file version
> C:\Windows.old\Windows\$NtUninstallKB837272$
>
> 9.00.00.3250
> C:\Windows.old\Windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}$BACKUP$\System
> C:\Windows.old\Windows\ServicePackFiles\i386
>
> 10.0.04019
> C:\Windows.old\Windows\$NtUninstallKB917734_WMP10$
>
> 10.0.0.3646
> C:\Windows.old\Windows\RegisteredPackages\{DD90D410-1823-43EB-9A16-A2331BF08799}
>
> 10.0.0.4036
> C:\Windows.old\Windows\SYSTEM32
>
> Unknown Version Number
> C:\Windows\System32
>
> Unknown Version Number
> C:\Windows\winsxs\x86_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.0.6000.16386_none_09330123522ea8c1
>
> Thanks for your help in advance.
>
> "zachd [MSFT]" wrote:
>
>>
>> That wouldn't work. What versions of wmp.dll are your system where?
>> What
>> did you install to your system before this broke?
>>
>> This is easy to fix up once I have that data.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Brian" <Brian@discussions.microsoft.com> wrote in message
>> news3A32102-04A2-4741-90A3-B1762818C991@microsoft.com...
>> > When I attempt to open Windows Media Player, I receive the following
>> > Error:
>> >
>> > The file wmp.dll has a version number of 26794.47964.26794.46305 where
>> > 11.0.6000.6324 was expected.
>> >
>> > Windows Media Player is not installed properly and must be reinstalled.
>> > Do you want to install the Player from the Microsoft Web Site? YES/NO
>> >
>> > When you select YES, it downloads a version from 1/15/2007.
>> >
>> > Then when you try to install. It says this version is older than the
>> > current
>> > version.
>> >
>> > WMP has not worked since the VISTA install.
>> >
>> > Any suggestions or help on what to do?
>> >
>> >
>>
>>
>>

Ran Scf/scannow. Completed and window closed. Never prompted.
Do not find that Vista WMP Version

Yes, WMP was working fine before upgrade.

Any further suggestions to try?

"zachd [MSFT]" wrote:

>
> Right now your system appears to never had a working install, if that's the
> case. The Vista version is 11.0.6000.6324. Is there any version of that
> file in c:\windows\dllcache ?
>
> Was WMP working previous to the upgrade... ?
>
> Given what you've said so far, you would want to run a System File
> Protection scan, which I believe is runnable via running:
> sfc /scannow
> That may prompt you for your Vista CD, as you would need to restore the real
> Vista version of wmp.dll from somewhere.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>

Well, you need the Vista version of wmp.dll, which doesn't appear to be on
your system.

If you could copy wmp.dll wmp.dll.txt , that would be great. I would like
to get ahold of that - if you could that up on MegaUpload or RapidShare or
something like that, I would appreciate that. I would like to know the
properties of this corrupt file to determine if somebody needs to fix their
software.

Does installing this::
http://support.microsoft.com/kb/931621/en-us
fix you up? That should reset wmp.dll to something non-random.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Brian" <Brian@discussions.microsoft.com> wrote in message
news:BB2C64DB-9207-42FA-BE65-71D52881ED48@microsoft.com...
> Ran Scf/scannow. Completed and window closed. Never prompted.
> Do not find that Vista WMP Version
>
> Yes, WMP was working fine before upgrade.
>
> Any further suggestions to try?
>
> "zachd [MSFT]" wrote:
>
>>
>> Right now your system appears to never had a working install, if that's
>> the
>> case. The Vista version is 11.0.6000.6324. Is there any version of that
>> file in c:\windows\dllcache ?
>>
>> Was WMP working previous to the upgrade... ?
>>
>> Given what you've said so far, you would want to run a System File
>> Protection scan, which I believe is runnable via running:
>> sfc /scannow
>> That may prompt you for your Vista CD, as you would need to restore the
>> real
>> Vista version of wmp.dll from somewhere.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>

How do I get the version 11 wmp.dll on my system?
]
Running the install below. No change. Didnt help.

Which wmp.dll and wmp.dll.txt do i Need to send? Not following
this here.

> If you could copy wmp.dll wmp.dll.txt , that would be great. I would like
> to get ahold of that - if you could that up on MegaUpload or RapidShare or
> something like that, I would appreciate that. I would like to know the
> properties of this corrupt file to determine if somebody needs to fix their
> software.
>
> Does installing this::
> http://support.microsoft.com/kb/931621/en-us
> fix you up? That should reset wmp.dll to something non-random.
>
> --

A: That's the question right now. You have a random file that stomped on
WMP's file. That package was my second guess (behind SFC) as to how to get
the right file put back in place.

B: If you just make a copy of this strange wmp.dll and rename that copy to
wmp.dll.txt, I would be very interested in that file.

It may be possible to either:
* delete this bogus wmp.dll and use that that KB I pointed you to
or
* reinstall Vista
in order to fix whoever stomped on this Windows file.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Brian" <Brian@discussions.microsoft.com> wrote in message
news:197707FF-E037-41F7-A052-D3AE3CFD89EA@microsoft.com...
> How do I get the version 11 wmp.dll on my system?
> ]
> Running the install below. No change. Didnt help.
>
> Which wmp.dll and wmp.dll.txt do i Need to send? Not following
> this here.
>
>> If you could copy wmp.dll wmp.dll.txt , that would be great. I would
>> like
>> to get ahold of that - if you could that up on MegaUpload or RapidShare
>> or
>> something like that, I would appreciate that. I would like to know the
>> properties of this corrupt file to determine if somebody needs to fix
>> their
>> software.
>>
>> Does installing this::
>> http://support.microsoft.com/kb/931621/en-us
>> fix you up? That should reset wmp.dll to something non-random.
>>
>> --