Update: I attempted to reinstall Vista over the existing install as an
upgrade, hoping it would fix the issue. To make a long story short; Because
I had Windows Anytime Upgrade that I purchased, when I attempted to
reinstall, I basically put my computer into trial mode and there was no way
to get out of it. Made several calls to Microsoft.
I wiped out the system and did a clean install of Vista. Sound works now but
of course it does when you redo Windows completely....Duh.
"RDFTS" <rdf1965.REMOVE@REMOVE.hotmail.com> wrote in message
>I have no sound anymore. I installed Roxio Easy Media Creator 9 on my Vista
> Ultimate computer. I had no issue with the installation and even did the
> patch that Roxio provides. After the installation reboot, I lost all
> The first thing I did is completed a System Restore to a time immediately
> before the installation. Did not resolve. I did another System Restore
> a few days ealier, still no sound.
> I have tried to uninstall the driver in Device Manager and of course if
> keeps coming back and says the audio driver has successfully installed.
> Shows High Definition Audio Device. This is a Dell GX745 and I've tried
> numerous times to install/reinstall/uninstall the SoundMAX drivers. There
> never an error message during this and it looks like sound is working from
> the GUI but you can't hear anything or do anything that involves
> When I try a speaker test, I get: "Failed to play test tone"
> If I insert an audio CD and try to play in WMP, I get:
> "Windows Media Player cannot access the file. The file might be in use,
> might not have access to the computer where the file is stored, or your
> proxy settings might not be correct".
> Choosing Web Help shows C00D11D2 but
> no suggestions help, I am merely trying to play music directly from the
> not from the network or a file on the computer.
> I have a Hauppauge HVR-1600 TV card (which work fine before all of this)
> when I use Windows Media Center to watch TV, for a moment, I see TV but
> I get:
> "Video Error: Files needed to display video are not installed or not
> correctly. Please restart Windows Media Center or restart the computer."
> I have booted to the Dell Diagnostic CD and did the sound test and I hear
> sound so I know the hardware is functioning. Solving this sound issue
> be easier?
> Any suggestions?