Vista - "Right Click, Send to Mail Recipient" does not open e-mail window

I am unable to attach a photo to e-mail (or any other attachment) in Windows
Explorer in Vista.

For example, with a photo, I right-click, select "Send to....Email
Recipient", select size, slect "Attach", and then nothing happens. A mail
window does not open.

This is also the case when trying to attach ANY file using the right-click
context menu method. Other attach methods work (i.e. "drag-and-drop"), but
this is major issue with photos, since I have very large photo files that
need to be re-sized by Windows before being attrached to Outlook mail.

Any help would be greatly appreciated.

Click Start, select Default Programs
Click Set program access and computer defaults
Click Custom, and select your mail client (for example, Windows Mail)
Click OK

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"DBourne" <DBourne@discussions.microsoft.com> wrote in message news:F6A91DC0-E0A5-4E77-855A-60D7AD99ADEF@microsoft.com...
I am unable to attach a photo to e-mail (or any other attachment) in Windows
Explorer in Vista.

For example, with a photo, I right-click, select "Send to....Email
Recipient", select size, slect "Attach", and then nothing happens. A mail
window does not open.

This is also the case when trying to attach ANY file using the right-click
context menu method. Other attach methods work (i.e. "drag-and-drop"), but
this is major issue with photos, since I have very large photo files that
need to be re-sized by Windows before being attrached to Outlook mail.

Any help would be greatly appreciated.

Thanks very much for the response. I neglected to mention that I had already
set my E-mail client (Outlook 2007) as my default mail client using "Default
Programs" as you outline below. This has not solved the problem.

I suspect this is an issue with Outlook 2007/Office 2007 and Vista not
working together correctly, perhaps something in the Microsoft code that,
even though Outlook is set as default e-mail client, Windows Vista thinks it
should be working with Windows Mail.

Thanks for the suggestion. Any other ideas?

"Ramesh, MS-MVP" wrote:

> Click Start, select Default Programs
> Click Set program access and computer defaults
> Click Custom, and select your mail client (for example, Windows Mail)
> Click OK
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:F6A91DC0-E0A5-4E77-855A-60D7AD99ADEF@microsoft.com...
> I am unable to attach a photo to e-mail (or any other attachment) in Windows
> Explorer in Vista.
>
> For example, with a photo, I right-click, select "Send to....Email
> Recipient", select size, slect "Attach", and then nothing happens. A mail
> window does not open.
>
> This is also the case when trying to attach ANY file using the right-click
> context menu method. Other attach methods work (i.e. "drag-and-drop"), but
> this is major issue with photos, since I have very large photo files that
> need to be re-sized by Windows before being attrached to Outlook mail.
>
> Any help would be greatly appreciated.
>

You should also check the default programs in Internet Options, Set Default
to make sure Outlook has all its defaults. You also have to have set up all
your mail accts properly in Outlook.

"DBourne" wrote:

> Thanks very much for the response. I neglected to mention that I had already
> set my E-mail client (Outlook 2007) as my default mail client using "Default
> Programs" as you outline below. This has not solved the problem.
>
> I suspect this is an issue with Outlook 2007/Office 2007 and Vista not
> working together correctly, perhaps something in the Microsoft code that,
> even though Outlook is set as default e-mail client, Windows Vista thinks it
> should be working with Windows Mail.
>
> Thanks for the suggestion. Any other ideas?
>
> "Ramesh, MS-MVP" wrote:
>
> > Click Start, select Default Programs
> > Click Set program access and computer defaults
> > Click Custom, and select your mail client (for example, Windows Mail)
> > Click OK
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> >
> >
> > "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:F6A91DC0-E0A5-4E77-855A-60D7AD99ADEF@microsoft.com...
> > I am unable to attach a photo to e-mail (or any other attachment) in Windows
> > Explorer in Vista.
> >
> > For example, with a photo, I right-click, select "Send to....Email
> > Recipient", select size, slect "Attach", and then nothing happens. A mail
> > window does not open.
> >
> > This is also the case when trying to attach ANY file using the right-click
> > context menu method. Other attach methods work (i.e. "drag-and-drop"), but
> > this is major issue with photos, since I have very large photo files that
> > need to be re-sized by Windows before being attrached to Outlook mail.
> >
> > Any help would be greatly appreciated.
> >

Try this as well. This is different from what I posted earlier.

Click "Set your default programs"
Select Microsoft Outlook
Click "Set this program as default"
Click OK.

If that does not help, could you send me the registry export of these two keys?

HKEY_CURRENT_USER\Software\Clients\Mail
HKEY_LOCAL_MACHINE\Software\Clients\Mail

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"DBourne" <DBourne@discussions.microsoft.com> wrote in message news:C59BC64C-793A-46F2-814D-1F034083A7F8@microsoft.com...
Thanks very much for the response. I neglected to mention that I had already
set my E-mail client (Outlook 2007) as my default mail client using "Default
Programs" as you outline below. This has not solved the problem.

I suspect this is an issue with Outlook 2007/Office 2007 and Vista not
working together correctly, perhaps something in the Microsoft code that,
even though Outlook is set as default e-mail client, Windows Vista thinks it
should be working with Windows Mail.

Thanks for the suggestion. Any other ideas?

"Ramesh, MS-MVP" wrote:

> Click Start, select Default Programs
> Click Set program access and computer defaults
> Click Custom, and select your mail client (for example, Windows Mail)
> Click OK
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:F6A91DC0-E0A5-4E77-855A-60D7AD99ADEF@microsoft.com...
> I am unable to attach a photo to e-mail (or any other attachment) in Windows
> Explorer in Vista.
>
> For example, with a photo, I right-click, select "Send to....Email
> Recipient", select size, slect "Attach", and then nothing happens. A mail
> window does not open.
>
> This is also the case when trying to attach ANY file using the right-click
> context menu method. Other attach methods work (i.e. "drag-and-drop"), but
> this is major issue with photos, since I have very large photo files that
> need to be re-sized by Windows before being attrached to Outlook mail.
>
> Any help would be greatly appreciated.
>

Ramesh,

This procedure worked, thank you so much! (I am reasonable sure I had done
that before, but when doing it this time, it has solved the probelem.)

I appreciate the help SO MUCH!

"Ramesh, MS-MVP" wrote:

> Try this as well. This is different from what I posted earlier.
>
> Click "Set your default programs"
> Select Microsoft Outlook
> Click "Set this program as default"
> Click OK.
>
> If that does not help, could you send me the registry export of these two keys?
>
> HKEY_CURRENT_USER\Software\Clients\Mail
> HKEY_LOCAL_MACHINE\Software\Clients\Mail
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:C59BC64C-793A-46F2-814D-1F034083A7F8@microsoft.com...
> Thanks very much for the response. I neglected to mention that I had already
> set my E-mail client (Outlook 2007) as my default mail client using "Default
> Programs" as you outline below. This has not solved the problem.
>
> I suspect this is an issue with Outlook 2007/Office 2007 and Vista not
> working together correctly, perhaps something in the Microsoft code that,
> even though Outlook is set as default e-mail client, Windows Vista thinks it
> should be working with Windows Mail.
>
> Thanks for the suggestion. Any other ideas?
>
> "Ramesh, MS-MVP" wrote:
>
> > Click Start, select Default Programs
> > Click Set program access and computer defaults
> > Click Custom, and select your mail client (for example, Windows Mail)
> > Click OK
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> >
> >
> > "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:F6A91DC0-E0A5-4E77-855A-60D7AD99ADEF@microsoft.com...
> > I am unable to attach a photo to e-mail (or any other attachment) in Windows
> > Explorer in Vista.
> >
> > For example, with a photo, I right-click, select "Send to....Email
> > Recipient", select size, slect "Attach", and then nothing happens. A mail
> > window does not open.
> >
> > This is also the case when trying to attach ANY file using the right-click
> > context menu method. Other attach methods work (i.e. "drag-and-drop"), but
> > this is major issue with photos, since I have very large photo files that
> > need to be re-sized by Windows before being attrached to Outlook mail.
> >
> > Any help would be greatly appreciated.
> >
>

You're welcome, DBourne.
Glad you got this resolved!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"DBourne" <DBourne@discussions.microsoft.com> wrote in message news:EA654DA1-6667-4A0D-B8EB-1B0DDDAAC779@microsoft.com...
Ramesh,

This procedure worked, thank you so much! (I am reasonable sure I had done
that before, but when doing it this time, it has solved the probelem.)

I appreciate the help SO MUCH!

"Ramesh, MS-MVP" wrote:

> Try this as well. This is different from what I posted earlier.
>
> Click "Set your default programs"
> Select Microsoft Outlook
> Click "Set this program as default"
> Click OK.
>
> If that does not help, could you send me the registry export of these two keys?
>
> HKEY_CURRENT_USER\Software\Clients\Mail
> HKEY_LOCAL_MACHINE\Software\Clients\Mail
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com

Articled it also.

Nothing happens when you use the Send To - Mail Recipient option in a Windows Vista computer:
http://www.winhelponline.com/articles/196/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message news:%23HnKPYsjHHA.680@TK2MSFTNGP06.phx.gbl...
You're welcome, DBourne.
Glad you got this resolved!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"DBourne" <DBourne@discussions.microsoft.com> wrote in message news:EA654DA1-6667-4A0D-B8EB-1B0DDDAAC779@microsoft.com...
Ramesh,

This procedure worked, thank you so much! (I am reasonable sure I had done
that before, but when doing it this time, it has solved the probelem.)

I appreciate the help SO MUCH!

"Ramesh, MS-MVP" wrote:

> Try this as well. This is different from what I posted earlier.
>
> Click "Set your default programs"
> Select Microsoft Outlook
> Click "Set this program as default"
> Click OK.
>
> If that does not help, could you send me the registry export of these two keys?
>
> HKEY_CURRENT_USER\Software\Clients\Mail
> HKEY_LOCAL_MACHINE\Software\Clients\Mail
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com

Ramesh,

I am sad to report that this might not be the fix after all, or at least not
a permanent one. I am back to having the same problem as before.

I have gone back to Default Programs, set Outlook as my default mail program
once again, but this time I still do not get an e-mail to open.

This is maddening. Any other ideas?

PS - Is Windows "stealing" my settings and resetting Windows Mail as a
default? There is a default setting for Windows Mail that cannot be
un-checked, for files with an extension .eml.

"Ramesh, MS-MVP" wrote:

> Articled it also.
>
> Nothing happens when you use the Send To - Mail Recipient option in a Windows Vista computer:
> http://www.winhelponline.com/articles/196/1/
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message news:%23HnKPYsjHHA.680@TK2MSFTNGP06.phx.gbl...
> You're welcome, DBourne.
> Glad you got this resolved!
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "DBourne" <DBourne@discussions.microsoft.com> wrote in message news:EA654DA1-6667-4A0D-B8EB-1B0DDDAAC779@microsoft.com...
> Ramesh,
>
> This procedure worked, thank you so much! (I am reasonable sure I had done
> that before, but when doing it this time, it has solved the probelem.)
>
> I appreciate the help SO MUCH!
>
> "Ramesh, MS-MVP" wrote:
>
> > Try this as well. This is different from what I posted earlier.
> >
> > Click "Set your default programs"
> > Select Microsoft Outlook
> > Click "Set this program as default"
> > Click OK.
> >
> > If that does not help, could you send me the registry export of these two keys?
> >
> > HKEY_CURRENT_USER\Software\Clients\Mail
> > HKEY_LOCAL_MACHINE\Software\Clients\Mail
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
>
>

I am surprised that you even have Outlook as an option. When I got my
computer (with Vista Home Premium) and tried to install Outlook from MS
Office 2002 XP Pro, Vista says that I could not install it because it
doesn't support Outlook any longer and that it has been replaced by Windows
mail



"DBourne" <DBourne@discussions.microsoft.com> wrote in message
news:A0F44DE5-E2F7-4DD4-998A-48799D6AF5B7@microsoft.com...
> Ramesh,
>
> I am sad to report that this might not be the fix after all, or at least
> not
> a permanent one. I am back to having the same problem as before.
>
> I have gone back to Default Programs, set Outlook as my default mail
> program
> once again, but this time I still do not get an e-mail to open.
>
> This is maddening. Any other ideas?
>
> PS - Is Windows "stealing" my settings and resetting Windows Mail as a
> default? There is a default setting for Windows Mail that cannot be
> un-checked, for files with an extension .eml.
>
> "Ramesh, MS-MVP" wrote:
>
>> Articled it also.
>>
>> Nothing happens when you use the Send To - Mail Recipient option in a
>> Windows Vista computer:
>> http://www.winhelponline.com/articles/196/1/
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> Windows® Troubleshooting http://www.winhelponline.com
>>
>>
>> "Ramesh, MS-MVP" <ramesh@XOX.mvps.org> wrote in message
>> news:%23HnKPYsjHHA.680@TK2MSFTNGP06.phx.gbl...
>> You're welcome, DBourne.
>> Glad you got this resolved!
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> Windows® Troubleshooting http://www.winhelponline.com
>>
>>
>> "DBourne" <DBourne@discussions.microsoft.com> wrote in message
>> news:EA654DA1-6667-4A0D-B8EB-1B0DDDAAC779@microsoft.com...
>> Ramesh,
>>
>> This procedure worked, thank you so much! (I am reasonable sure I had
>> done
>> that before, but when doing it this time, it has solved the probelem.)
>>
>> I appreciate the help SO MUCH!
>>
>> "Ramesh, MS-MVP" wrote:
>>
>> > Try this as well. This is different from what I posted earlier.
>> >
>> > Click "Set your default programs"
>> > Select Microsoft Outlook
>> > Click "Set this program as default"
>> > Click OK.
>> >
>> > If that does not help, could you send me the registry export of these
>> > two keys?
>> >
>> > HKEY_CURRENT_USER\Software\Clients\Mail
>> > HKEY_LOCAL_MACHINE\Software\Clients\Mail
>> >
>> > --
>> > Regards,
>> >
>> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> > Windows® Troubleshooting http://www.winhelponline.com
>>
>>