Windows Vista Forums

wmp 11 appcrash - help wanted

  1. #1


    Sneaker Guest

    wmp 11 appcrash - help wanted

    Hi everybody. Seems, I'm not alone with WMP 11 appcrash. Could anybody figure
    out, waht's the cause of my appcrash-problem? Comments are welcome! Thx.

    Error message (in German):

    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: wmplayer.exe
    Anwendungsversion: 11.0.6000.6324
    Anwendungszeitstempel: 4549b52a
    Fehlermodulname: kernel32.dll
    Fehlermodulversion: 6.0.6000.16386
    Fehlermodulzeitstempel: 4549bd80
    Ausnahmecode: c0000005
    Ausnahmeoffset: 000494c4
    Betriebsystemversion: 6.0.6000.2.0.0.768.3
    Gebietsschema-ID: 2055
    Zusatzinformation 1: 8d13
    Zusatzinformation 2:
    cdca9b1d21d12b77d84f02df48e34311
    Zusatzinformation 3: 8d13
    Zusatzinformation 4:
    cdca9b1d21d12b77d84f02df48e34311



      My System SpecsSystem Spec

  2. #2


    zachd [MSFT] Guest

    Re: wmp 11 appcrash - help wanted


    I haven't done a crash analysis, but off the top of my head that crash
    offset looks like the "version 10 wmp.dll installed to Vista" crash. Did
    you install SatelliteTVforPC on this system at some point? What's the value
    for
    HKEY_CLASSES_ROOT, CLSID\{6BF52A52-394A-11d3-B153-00C04F79FAA6}
    \InprocServer32
    on this system?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Sneaker" <Sneaker@discussions.microsoft.com> wrote in message
    news:EF3BF471-17A9-4300-9B43-2D7C853F186B@microsoft.com...
    > Hi everybody. Seems, I'm not alone with WMP 11 appcrash. Could anybody
    > figure
    > out, waht's the cause of my appcrash-problem? Comments are welcome! Thx.
    >
    > Error message (in German):
    >
    > Problemsignatur:
    > Problemereignisname: APPCRASH
    > Anwendungsname: wmplayer.exe
    > Anwendungsversion: 11.0.6000.6324
    > Anwendungszeitstempel: 4549b52a
    > Fehlermodulname: kernel32.dll
    > Fehlermodulversion: 6.0.6000.16386
    > Fehlermodulzeitstempel: 4549bd80
    > Ausnahmecode: c0000005
    > Ausnahmeoffset: 000494c4
    > Betriebsystemversion: 6.0.6000.2.0.0.768.3
    > Gebietsschema-ID: 2055
    > Zusatzinformation 1: 8d13
    > Zusatzinformation 2:
    > cdca9b1d21d12b77d84f02df48e34311
    > Zusatzinformation 3: 8d13
    > Zusatzinformation 4:
    > cdca9b1d21d12b77d84f02df48e34311
    >
    >




      My System SpecsSystem Spec

wmp 11 appcrash - help wanted

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