I don't know how to see what format they are on the phone but on the computer
they are saved as jpg files.
Also I am having an issue with music I recently downloaded..old music that I
pulled off the old computer and loaded on this one play fine. New stuff I
just purchased on thiscomputer thru the media player & urge that came
installed won't play. Any ideas on that?
Thanks so much for the reply,
"Dave Johnson [MSFT]" wrote:
> What file format are the photos from your cell phone?
> Can any other photo viewing programs on your computer display these cell
> phone photos?
> Dave Johnson
> Windows User Assistance team
> Microsoft Corporation
> "Kristina" <Kristina@discussions.microsoft.com> wrote in message
> > Why is microsoft so complicated? I finally figured out how to get my
> > pictures from my cell phone tothe computer...When Itry to open a picture
> > abox
> > comes upthat says ..
> > "Picture galley cannot open this picture or video. File format is NOT
> > supported, or you don't have the latest updates to Photo Gallery"
> > When I looked at the troubleshooting area for updating Photo Gallery it
> > told
> > me that when I open it and updates are availabe a window will pop up to
> > let
> > me know this. Apparently there are none...so is there anyone that can
> > tell
> > me why this is happening and how I can remedy the issue?
> > Thanks so much in advance for any help.
> > Kristina