Vista - Can't view old photos in Windows Vista Photo Gallery

I'm no longer frustrated. I returned the Vista system and bought a Macbook
Pro. No problems at all with this new system.

Thanks to everyone for their help.

"Dion Brown" wrote:

> If the drive is formatted at NTFS you will need to take ownership of the
> files on the new machine. That is what I had to do when I plugged my USB
> drive into my new machine.
>
> I also had the same problem when I rebuilt my XP machine.
>
>
> "Frustrated Chris" wrote:
>
> > It was actually an internal hard drive that I had as a 2nd drive on my old
> > computer and I made it external with one of those conversion boxes.
> >
> >
> > "Dave" wrote:
> >
> > > Well, that could be, but I have .jpg photos taken as far back as 1997, with
> > > a Ricoh and 2 Olympus cameras.
> > > All of them open ok in Vista. Some of them came from a XP computer, and
> > > some probably came from a Win 98 computer.
> > >
> > > Can you tell us exactly what kind of external drive it is, and how you
> > > copied them?
> > > Or where you copied them?
> > > Did you import them with Windows Photo Gallery?
> > > Or did you add the external drive folder to Windows Photo Gallery?
> > > Can you get to them with Windows Explorer?
> > >
> > > You didn't say if you tried the couple of things I suggested.
> > >
> > > There is no magic answer to your problem.... we have to troubleshoot by
> > > finding out what you've done, and what works, and what doesn't.
> > >
> > >
> > >
> > > "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
> > > message newsA8A28C5-0CFA-4EA0-8B9F-DA494E874EC5@microsoft.com...
> > > >I think the problem is that the files are coming from an XP computer. I
> > > >can
> > > > download new JPGs from email, the web or a digital camera just fine.
> > > >
> > > > It could have something to do with "ownership" of the files, but I have
> > > > tried everything and cannot get it to work.
> > > >
> > > > "Dave" wrote:
> > > >
> > > >> hmm, I have to believe that if these are valid .jpg files, Vista can &
> > > >> will
> > > >> open them.
> > > >>
> > > >> Here's a link to picture file types & how Vista handles them...
> > > >> http://windowshelp.microsoft.com/Win...667f41033.mspx
> > > >>
> > > >> Perhaps it's a file permission problem, or where it's located.
> > > >> You didn't copy these photo to "My Pictures" or "My Documents", did you?
> > > >> Can you copy one to the Desktop, or to C:\Users\(youraccount)\Pictures
> > > >> and
> > > >> try to open it?
> > > >> Can you open one with Internet Explorer?
> > > >>
> > > >>
> > > >>
> > > >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
> > > >> message news:BB07D2E0-92E0-40FF-954E-6FAA16F315D1@microsoft.com...
> > > >> >I copied them to the Vista computer.
> > > >> >
> > > >> > Thanks for the suggestion with Infanview, but there is no reason (in my
> > > >> > opinion) that the Vista viewer should not read them. I plan on
> > > >> > returning
> > > >> > the
> > > >> > new Vista system and buying a Mac if I cannot fix this.
> > > >> >
> > > >> > "Dave" wrote:
> > > >> >
> > > >> >> Did you copy the files to the Vista computer, or are they still the
> > > >> >> external
> > > >> >> drive?
> > > >> >>
> > > >> >> You might download and try Irfanview, a free viewer. Try opening a
> > > >> >> file
> > > >> >> and
> > > >> >> press "I" to see the information about the file.
> > > >> >> http://www.irfanviewpack.com/
> > > >> >>
> > > >> >>
> > > >> >>
> > > >> >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote
> > > >> >> in
> > > >> >> message news:C9124F2F-2F2A-4E68-B42F-51ABAABB9EEA@microsoft.com...
> > > >> >> >I recently purchased a new system with Vista to replace my old XP
> > > >> >> >system
> > > >> >> >and
> > > >> >> > have had a ton of problems. The biggest one being the inability to
> > > >> >> > see
> > > >> >> > photos in Vista. I moved them all from my old XP system via an
> > > >> >> > external
> > > >> >> > hard
> > > >> >> > drive and Visa Photo Gallery gives an error message "Photo Gallery
> > > >> >> > can't
> > > >> >> > open
> > > >> >> > this picture because it might have been deleted or in in a location
> > > >> >> > that
> > > >> >> > is
> > > >> >> > not available".
> > > >> >> >
> > > >> >> > All of these photos are JPGs downloaded from a Cannon camera. The
> > > >> >> > new
> > > >> >> > Vista
> > > >> >> > system displays the file size and date of picture, but cannot view
> > > >> >> > the
> > > >> >> > image. I can't view the image in Photo Gallery, Paint or any other
> > > >> >> > application.
> > > >> >> >
> > > >> >> > Can anyone help?
> > > >> >> >
> > > >> >>
> > > >>
> > >

Dave,
You seem to have some knowledge in this area.

I have the same problem as "Frustrated Chris" appeared to have. I am
running Vista. Windows Media Center won't let me see any of my jpg files.
Many of the jpgs came from my Windows ME PC, but some are more recent and
have come direct from my camera to Vista \Pictures - and these show the same
symptoms.

I have tried to Associate jpg files with various applications
(ehshell, media center, phot gallery, etc) to no avail. Can you help?

To answer some of your questions:
> Or where you copied them?
I placed them in \Pictures. Windows Media Center shows me the various
sub-folders but they appear to be empty ("No pictures were found") other
than non-jpg images.
> Did you import them with Windows Photo Gallery? They were copied (not
> moved) across through a USB cable (we used to call it lap-link).
> Can you get to them with Windows Explorer?
Yes, and with Irfanview. I guess what I'd like to do is use Vista / Windows
Media Center for what it was designed for.

Hoping you can help....

"Dave" <dave@beepbeep.com> wrote in message
news:eZAUbBCxHHA.3536@TK2MSFTNGP03.phx.gbl...
> Well, that could be, but I have .jpg photos taken as far back as 1997,
> with a Ricoh and 2 Olympus cameras.
> All of them open ok in Vista. Some of them came from a XP computer, and
> some probably came from a Win 98 computer.
>
> Can you tell us exactly what kind of external drive it is, and how you
> copied them?
> Or where you copied them?
> Did you import them with Windows Photo Gallery?
> Or did you add the external drive folder to Windows Photo Gallery?
> Can you get to them with Windows Explorer?
>
> You didn't say if you tried the couple of things I suggested.
>
> There is no magic answer to your problem.... we have to troubleshoot by
> finding out what you've done, and what works, and what doesn't.
>
>
>
> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
> message newsA8A28C5-0CFA-4EA0-8B9F-DA494E874EC5@microsoft.com...
>>I think the problem is that the files are coming from an XP computer. I
>>can
>> download new JPGs from email, the web or a digital camera just fine.
>>
>> It could have something to do with "ownership" of the files, but I have
>> tried everything and cannot get it to work.
>>
>> "Dave" wrote:
>>
>>> hmm, I have to believe that if these are valid .jpg files, Vista can &
>>> will
>>> open them.
>>>
>>> Here's a link to picture file types & how Vista handles them...
>>> http://windowshelp.microsoft.com/Win...667f41033.mspx
>>>
>>> Perhaps it's a file permission problem, or where it's located.
>>> You didn't copy these photo to "My Pictures" or "My Documents", did you?
>>> Can you copy one to the Desktop, or to C:\Users\(youraccount)\Pictures
>>> and
>>> try to open it?
>>> Can you open one with Internet Explorer?
>>>
>>>
>>>
>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
>>> message news:BB07D2E0-92E0-40FF-954E-6FAA16F315D1@microsoft.com...
>>> >I copied them to the Vista computer.
>>> >
>>> > Thanks for the suggestion with Infanview, but there is no reason (in
>>> > my
>>> > opinion) that the Vista viewer should not read them. I plan on
>>> > returning
>>> > the
>>> > new Vista system and buying a Mac if I cannot fix this.
>>> >
>>> > "Dave" wrote:
>>> >
>>> >> Did you copy the files to the Vista computer, or are they still the
>>> >> external
>>> >> drive?
>>> >>
>>> >> You might download and try Irfanview, a free viewer. Try opening a
>>> >> file
>>> >> and
>>> >> press "I" to see the information about the file.
>>> >> http://www.irfanviewpack.com/
>>> >>
>>> >>
>>> >>
>>> >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote
>>> >> in
>>> >> message news:C9124F2F-2F2A-4E68-B42F-51ABAABB9EEA@microsoft.com...
>>> >> >I recently purchased a new system with Vista to replace my old XP
>>> >> >system
>>> >> >and
>>> >> > have had a ton of problems. The biggest one being the inability to
>>> >> > see
>>> >> > photos in Vista. I moved them all from my old XP system via an
>>> >> > external
>>> >> > hard
>>> >> > drive and Visa Photo Gallery gives an error message "Photo Gallery
>>> >> > can't
>>> >> > open
>>> >> > this picture because it might have been deleted or in in a location
>>> >> > that
>>> >> > is
>>> >> > not available".
>>> >> >
>>> >> > All of these photos are JPGs downloaded from a Cannon camera. The
>>> >> > new
>>> >> > Vista
>>> >> > system displays the file size and date of picture, but cannot view
>>> >> > the
>>> >> > image. I can't view the image in Photo Gallery, Paint or any other
>>> >> > application.
>>> >> >
>>> >> > Can anyone help?
>>> >> >
>>> >>
>>>

Marco,
I'm not an expert, by any means. I just like to troubleshoot problems. And I
only use MC to watch tv.
My MC is only set to open .dvr files.
WPG is set as the default for .jpg files
Both open my .jpg files just fine.

You mean you copied the files to C:\Pictures? Did you create this folder?
Do you "own" it?
It could be a ownership or permissions problem.

Vista expects users to put photos under their login folder,
C:\Users\youraccount\Pictures

You might try copying a few photos to that folder, and see if MC can see
them.
Don't try to copy them to the "My Pictures" folder, if it's there. It's not
a real folder. You don't want to get messed up with the virtual folders.

I also saw in another group where someone renamed the .jpg files to .jpeg
and MC was able to view them.
Maybe your .jpg file format doesn't match what MC expects. If you open one
in Irfanview, and Hit "I", what does it say the Compression is?

If you can't see the photos in WPG, your thumbnail database may be
corrupted. It is located at

C:\Users\[username]\AppData\Local\Microsoft\Windows Photo
Gallery\Pictures.pd4
You can try renaming it to Pictures.pd4.old, and see if that helps.



"Marco" <vanwind@xtra.co.nz> wrote in message
news:OoObtg2xHHA.1208@TK2MSFTNGP05.phx.gbl...
> Dave,
> You seem to have some knowledge in this area.
>
> I have the same problem as "Frustrated Chris" appeared to have. I am
> running Vista. Windows Media Center won't let me see any of my jpg files.
> Many of the jpgs came from my Windows ME PC, but some are more recent and
> have come direct from my camera to Vista \Pictures - and these show the
> same symptoms.
>
> I have tried to Associate jpg files with various applications
> (ehshell, media center, phot gallery, etc) to no avail. Can you help?
>
> To answer some of your questions:
>> Or where you copied them?
> I placed them in \Pictures. Windows Media Center shows me the various
> sub-folders but they appear to be empty ("No pictures were found") other
> than non-jpg images.
>> Did you import them with Windows Photo Gallery? They were copied (not
>> moved) across through a USB cable (we used to call it lap-link).
>> Can you get to them with Windows Explorer?
> Yes, and with Irfanview. I guess what I'd like to do is use Vista /
> Windows Media Center for what it was designed for.
>
> Hoping you can help....
>
> "Dave" <dave@beepbeep.com> wrote in message
> news:eZAUbBCxHHA.3536@TK2MSFTNGP03.phx.gbl...
>> Well, that could be, but I have .jpg photos taken as far back as 1997,
>> with a Ricoh and 2 Olympus cameras.
>> All of them open ok in Vista. Some of them came from a XP computer, and
>> some probably came from a Win 98 computer.
>>
>> Can you tell us exactly what kind of external drive it is, and how you
>> copied them?
>> Or where you copied them?
>> Did you import them with Windows Photo Gallery?
>> Or did you add the external drive folder to Windows Photo Gallery?
>> Can you get to them with Windows Explorer?
>>
>> You didn't say if you tried the couple of things I suggested.
>>
>> There is no magic answer to your problem.... we have to troubleshoot by
>> finding out what you've done, and what works, and what doesn't.
>>
>>
>>
>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
>> message newsA8A28C5-0CFA-4EA0-8B9F-DA494E874EC5@microsoft.com...
>>>I think the problem is that the files are coming from an XP computer. I
>>>can
>>> download new JPGs from email, the web or a digital camera just fine.
>>>
>>> It could have something to do with "ownership" of the files, but I have
>>> tried everything and cannot get it to work.
>>>
>>> "Dave" wrote:
>>>
>>>> hmm, I have to believe that if these are valid .jpg files, Vista can &
>>>> will
>>>> open them.
>>>>
>>>> Here's a link to picture file types & how Vista handles them...
>>>> http://windowshelp.microsoft.com/Win...667f41033.mspx
>>>>
>>>> Perhaps it's a file permission problem, or where it's located.
>>>> You didn't copy these photo to "My Pictures" or "My Documents", did
>>>> you?
>>>> Can you copy one to the Desktop, or to C:\Users\(youraccount)\Pictures
>>>> and
>>>> try to open it?
>>>> Can you open one with Internet Explorer?
>>>>
>>>>
>>>>
>>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
>>>> message news:BB07D2E0-92E0-40FF-954E-6FAA16F315D1@microsoft.com...
>>>> >I copied them to the Vista computer.
>>>> >
>>>> > Thanks for the suggestion with Infanview, but there is no reason (in
>>>> > my
>>>> > opinion) that the Vista viewer should not read them. I plan on
>>>> > returning
>>>> > the
>>>> > new Vista system and buying a Mac if I cannot fix this.
>>>> >
>>>> > "Dave" wrote:
>>>> >
>>>> >> Did you copy the files to the Vista computer, or are they still the
>>>> >> external
>>>> >> drive?
>>>> >>
>>>> >> You might download and try Irfanview, a free viewer. Try opening a
>>>> >> file
>>>> >> and
>>>> >> press "I" to see the information about the file.
>>>> >> http://www.irfanviewpack.com/
>>>> >>
>>>> >>
>>>> >>
>>>> >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote
>>>> >> in
>>>> >> message news:C9124F2F-2F2A-4E68-B42F-51ABAABB9EEA@microsoft.com...
>>>> >> >I recently purchased a new system with Vista to replace my old XP
>>>> >> >system
>>>> >> >and
>>>> >> > have had a ton of problems. The biggest one being the inability
>>>> >> > to see
>>>> >> > photos in Vista. I moved them all from my old XP system via an
>>>> >> > external
>>>> >> > hard
>>>> >> > drive and Visa Photo Gallery gives an error message "Photo Gallery
>>>> >> > can't
>>>> >> > open
>>>> >> > this picture because it might have been deleted or in in a
>>>> >> > location
>>>> >> > that
>>>> >> > is
>>>> >> > not available".
>>>> >> >
>>>> >> > All of these photos are JPGs downloaded from a Cannon camera. The
>>>> >> > new
>>>> >> > Vista
>>>> >> > system displays the file size and date of picture, but cannot view
>>>> >> > the
>>>> >> > image. I can't view the image in Photo Gallery, Paint or any
>>>> >> > other
>>>> >> > application.
>>>> >> >
>>>> >> > Can anyone help?
>>>> >> >
>>>> >>
>>>>
>

Dave,

Thanks for your tips. Feedback as follows:
Yes, my jpg files are in C:\Users\youraccount\Pictures
Irfanview compression on a jpg shows as jpeg
Thanks to you I've now discovered WPG - and that sees jpg files just fine.
I renamed a jpg to jpeg and MC can now see it.
There is no file in my account called pictures.pd4 - maybe I have a
different version of Vista.

I'll use WPG from here on in for stills.

Marco

"Dave" <dave@beepbeep.com> wrote in message
news:%23bcHmp8xHHA.404@TK2MSFTNGP03.phx.gbl...
> Marco,
> I'm not an expert, by any means. I just like to troubleshoot problems. And
> I only use MC to watch tv.
> My MC is only set to open .dvr files.
> WPG is set as the default for .jpg files
> Both open my .jpg files just fine.
>
> You mean you copied the files to C:\Pictures? Did you create this folder?
> Do you "own" it?
> It could be a ownership or permissions problem.
>
> Vista expects users to put photos under their login folder,
> C:\Users\youraccount\Pictures
>
> You might try copying a few photos to that folder, and see if MC can see
> them.
> Don't try to copy them to the "My Pictures" folder, if it's there. It's
> not a real folder. You don't want to get messed up with the virtual
> folders.
>
> I also saw in another group where someone renamed the .jpg files to .jpeg
> and MC was able to view them.
> Maybe your .jpg file format doesn't match what MC expects. If you open
> one in Irfanview, and Hit "I", what does it say the Compression is?
>
> If you can't see the photos in WPG, your thumbnail database may be
> corrupted. It is located at
>
> C:\Users\[username]\AppData\Local\Microsoft\Windows Photo
> Gallery\Pictures.pd4
> You can try renaming it to Pictures.pd4.old, and see if that helps.
>
>
>
> "Marco" <vanwind@xtra.co.nz> wrote in message
> news:OoObtg2xHHA.1208@TK2MSFTNGP05.phx.gbl...
>> Dave,
>> You seem to have some knowledge in this area.
>>
>> I have the same problem as "Frustrated Chris" appeared to have. I am
>> running Vista. Windows Media Center won't let me see any of my jpg
>> files. Many of the jpgs came from my Windows ME PC, but some are more
>> recent and have come direct from my camera to Vista \Pictures - and these
>> show the same symptoms.
>>
>> I have tried to Associate jpg files with various applications
>> (ehshell, media center, phot gallery, etc) to no avail. Can you help?
>>
>> To answer some of your questions:
>>> Or where you copied them?
>> I placed them in \Pictures. Windows Media Center shows me the various
>> sub-folders but they appear to be empty ("No pictures were found") other
>> than non-jpg images.
>>> Did you import them with Windows Photo Gallery? They were copied (not
>>> moved) across through a USB cable (we used to call it lap-link).
>>> Can you get to them with Windows Explorer?
>> Yes, and with Irfanview. I guess what I'd like to do is use Vista /
>> Windows Media Center for what it was designed for.
>>
>> Hoping you can help....
>>
>> "Dave" <dave@beepbeep.com> wrote in message
>> news:eZAUbBCxHHA.3536@TK2MSFTNGP03.phx.gbl...
>>> Well, that could be, but I have .jpg photos taken as far back as 1997,
>>> with a Ricoh and 2 Olympus cameras.
>>> All of them open ok in Vista. Some of them came from a XP computer, and
>>> some probably came from a Win 98 computer.
>>>
>>> Can you tell us exactly what kind of external drive it is, and how you
>>> copied them?
>>> Or where you copied them?
>>> Did you import them with Windows Photo Gallery?
>>> Or did you add the external drive folder to Windows Photo Gallery?
>>> Can you get to them with Windows Explorer?
>>>
>>> You didn't say if you tried the couple of things I suggested.
>>>
>>> There is no magic answer to your problem.... we have to troubleshoot by
>>> finding out what you've done, and what works, and what doesn't.
>>>
>>>
>>>
>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
>>> message newsA8A28C5-0CFA-4EA0-8B9F-DA494E874EC5@microsoft.com...
>>>>I think the problem is that the files are coming from an XP computer. I
>>>>can
>>>> download new JPGs from email, the web or a digital camera just fine.
>>>>
>>>> It could have something to do with "ownership" of the files, but I have
>>>> tried everything and cannot get it to work.
>>>>
>>>> "Dave" wrote:
>>>>
>>>>> hmm, I have to believe that if these are valid .jpg files, Vista can &
>>>>> will
>>>>> open them.
>>>>>
>>>>> Here's a link to picture file types & how Vista handles them...
>>>>> http://windowshelp.microsoft.com/Win...667f41033.mspx
>>>>>
>>>>> Perhaps it's a file permission problem, or where it's located.
>>>>> You didn't copy these photo to "My Pictures" or "My Documents", did
>>>>> you?
>>>>> Can you copy one to the Desktop, or to C:\Users\(youraccount)\Pictures
>>>>> and
>>>>> try to open it?
>>>>> Can you open one with Internet Explorer?
>>>>>
>>>>>
>>>>>
>>>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote
>>>>> in
>>>>> message news:BB07D2E0-92E0-40FF-954E-6FAA16F315D1@microsoft.com...
>>>>> >I copied them to the Vista computer.
>>>>> >
>>>>> > Thanks for the suggestion with Infanview, but there is no reason (in
>>>>> > my
>>>>> > opinion) that the Vista viewer should not read them. I plan on
>>>>> > returning
>>>>> > the
>>>>> > new Vista system and buying a Mac if I cannot fix this.
>>>>> >
>>>>> > "Dave" wrote:
>>>>> >
>>>>> >> Did you copy the files to the Vista computer, or are they still the
>>>>> >> external
>>>>> >> drive?
>>>>> >>
>>>>> >> You might download and try Irfanview, a free viewer. Try opening a
>>>>> >> file
>>>>> >> and
>>>>> >> press "I" to see the information about the file.
>>>>> >> http://www.irfanviewpack.com/
>>>>> >>
>>>>> >>
>>>>> >>
>>>>> >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com>
>>>>> >> wrote in
>>>>> >> message news:C9124F2F-2F2A-4E68-B42F-51ABAABB9EEA@microsoft.com...
>>>>> >> >I recently purchased a new system with Vista to replace my old XP
>>>>> >> >system
>>>>> >> >and
>>>>> >> > have had a ton of problems. The biggest one being the inability
>>>>> >> > to see
>>>>> >> > photos in Vista. I moved them all from my old XP system via an
>>>>> >> > external
>>>>> >> > hard
>>>>> >> > drive and Visa Photo Gallery gives an error message "Photo
>>>>> >> > Gallery
>>>>> >> > can't
>>>>> >> > open
>>>>> >> > this picture because it might have been deleted or in in a
>>>>> >> > location
>>>>> >> > that
>>>>> >> > is
>>>>> >> > not available".
>>>>> >> >
>>>>> >> > All of these photos are JPGs downloaded from a Cannon camera.
>>>>> >> > The new
>>>>> >> > Vista
>>>>> >> > system displays the file size and date of picture, but cannot
>>>>> >> > view the
>>>>> >> > image. I can't view the image in Photo Gallery, Paint or any
>>>>> >> > other
>>>>> >> > application.
>>>>> >> >
>>>>> >> > Can anyone help?
>>>>> >> >
>>>>> >>
>>>>>
>>

Marco,

It looks like you just have to rename your files...
so you probably don't need to reset your thumbnail databases...

but if you ever do....
The \Users\youraccount\AppData folder is hidden, so you can't set it until
you change your settings to show hidden files. To show hidden files, open
Windows Explorer, click on "Organize", select "Folder & Search Options",
Select "View", check "Show hidden files and folders", OK

Media Center stores thumbnail images in
C:\Users\youraccount\AppData\Local\Microsoft\ehome\Image.db
Close MC, rename it to Image.db.old and MC will rebuild it the next time
you start.

Another way to reset thumbnails is to run Disk Cleanup on your C:
Open Computer
right-click on C:
select Properties
click Disk Cleanup
make sure there's a check mark for Thumbnails.
ok

Good Luck!


"Marco" <vanwind@xtra.co.nz> wrote in message
news:egwMvzEyHHA.1576@TK2MSFTNGP03.phx.gbl...
> Dave,
>
> Thanks for your tips. Feedback as follows:
> Yes, my jpg files are in C:\Users\youraccount\Pictures
> Irfanview compression on a jpg shows as jpeg
> Thanks to you I've now discovered WPG - and that sees jpg files just fine.
> I renamed a jpg to jpeg and MC can now see it.
> There is no file in my account called pictures.pd4 - maybe I have a
> different version of Vista.
>
> I'll use WPG from here on in for stills.
>
> Marco
>
> "Dave" <dave@beepbeep.com> wrote in message
> news:%23bcHmp8xHHA.404@TK2MSFTNGP03.phx.gbl...
>> Marco,
>> I'm not an expert, by any means. I just like to troubleshoot problems.
>> And I only use MC to watch tv.
>> My MC is only set to open .dvr files.
>> WPG is set as the default for .jpg files
>> Both open my .jpg files just fine.
>>
>> You mean you copied the files to C:\Pictures? Did you create this
>> folder? Do you "own" it?
>> It could be a ownership or permissions problem.
>>
>> Vista expects users to put photos under their login folder,
>> C:\Users\youraccount\Pictures
>>
>> You might try copying a few photos to that folder, and see if MC can see
>> them.
>> Don't try to copy them to the "My Pictures" folder, if it's there. It's
>> not a real folder. You don't want to get messed up with the virtual
>> folders.
>>
>> I also saw in another group where someone renamed the .jpg files to .jpeg
>> and MC was able to view them.
>> Maybe your .jpg file format doesn't match what MC expects. If you open
>> one in Irfanview, and Hit "I", what does it say the Compression is?
>>
>> If you can't see the photos in WPG, your thumbnail database may be
>> corrupted. It is located at
>>
>> C:\Users\[username]\AppData\Local\Microsoft\Windows Photo
>> Gallery\Pictures.pd4
>> You can try renaming it to Pictures.pd4.old, and see if that helps.
>>
>>
>>
>> "Marco" <vanwind@xtra.co.nz> wrote in message
>> news:OoObtg2xHHA.1208@TK2MSFTNGP05.phx.gbl...
>>> Dave,
>>> You seem to have some knowledge in this area.
>>>
>>> I have the same problem as "Frustrated Chris" appeared to have. I am
>>> running Vista. Windows Media Center won't let me see any of my jpg
>>> files. Many of the jpgs came from my Windows ME PC, but some are more
>>> recent and have come direct from my camera to Vista \Pictures - and
>>> these show the same symptoms.
>>>
>>> I have tried to Associate jpg files with various applications
>>> (ehshell, media center, phot gallery, etc) to no avail. Can you help?
>>>
>>> To answer some of your questions:
>>>> Or where you copied them?
>>> I placed them in \Pictures. Windows Media Center shows me the various
>>> sub-folders but they appear to be empty ("No pictures were found") other
>>> than non-jpg images.
>>>> Did you import them with Windows Photo Gallery? They were copied (not
>>>> moved) across through a USB cable (we used to call it lap-link).
>>>> Can you get to them with Windows Explorer?
>>> Yes, and with Irfanview. I guess what I'd like to do is use Vista /
>>> Windows Media Center for what it was designed for.
>>>
>>> Hoping you can help....
>>>
>>> "Dave" <dave@beepbeep.com> wrote in message
>>> news:eZAUbBCxHHA.3536@TK2MSFTNGP03.phx.gbl...
>>>> Well, that could be, but I have .jpg photos taken as far back as 1997,
>>>> with a Ricoh and 2 Olympus cameras.
>>>> All of them open ok in Vista. Some of them came from a XP computer,
>>>> and some probably came from a Win 98 computer.
>>>>
>>>> Can you tell us exactly what kind of external drive it is, and how you
>>>> copied them?
>>>> Or where you copied them?
>>>> Did you import them with Windows Photo Gallery?
>>>> Or did you add the external drive folder to Windows Photo Gallery?
>>>> Can you get to them with Windows Explorer?
>>>>
>>>> You didn't say if you tried the couple of things I suggested.
>>>>
>>>> There is no magic answer to your problem.... we have to troubleshoot by
>>>> finding out what you've done, and what works, and what doesn't.
>>>>
>>>>
>>>>
>>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote in
>>>> message newsA8A28C5-0CFA-4EA0-8B9F-DA494E874EC5@microsoft.com...
>>>>>I think the problem is that the files are coming from an XP computer.
>>>>>I can
>>>>> download new JPGs from email, the web or a digital camera just fine.
>>>>>
>>>>> It could have something to do with "ownership" of the files, but I
>>>>> have
>>>>> tried everything and cannot get it to work.
>>>>>
>>>>> "Dave" wrote:
>>>>>
>>>>>> hmm, I have to believe that if these are valid .jpg files, Vista can
>>>>>> & will
>>>>>> open them.
>>>>>>
>>>>>> Here's a link to picture file types & how Vista handles them...
>>>>>> http://windowshelp.microsoft.com/Win...667f41033.mspx
>>>>>>
>>>>>> Perhaps it's a file permission problem, or where it's located.
>>>>>> You didn't copy these photo to "My Pictures" or "My Documents", did
>>>>>> you?
>>>>>> Can you copy one to the Desktop, or to
>>>>>> C:\Users\(youraccount)\Pictures and
>>>>>> try to open it?
>>>>>> Can you open one with Internet Explorer?
>>>>>>
>>>>>>
>>>>>>
>>>>>> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com> wrote
>>>>>> in
>>>>>> message news:BB07D2E0-92E0-40FF-954E-6FAA16F315D1@microsoft.com...
>>>>>> >I copied them to the Vista computer.
>>>>>> >
>>>>>> > Thanks for the suggestion with Infanview, but there is no reason
>>>>>> > (in my
>>>>>> > opinion) that the Vista viewer should not read them. I plan on
>>>>>> > returning
>>>>>> > the
>>>>>> > new Vista system and buying a Mac if I cannot fix this.
>>>>>> >
>>>>>> > "Dave" wrote:
>>>>>> >
>>>>>> >> Did you copy the files to the Vista computer, or are they still
>>>>>> >> the
>>>>>> >> external
>>>>>> >> drive?
>>>>>> >>
>>>>>> >> You might download and try Irfanview, a free viewer. Try opening a
>>>>>> >> file
>>>>>> >> and
>>>>>> >> press "I" to see the information about the file.
>>>>>> >> http://www.irfanviewpack.com/
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >> "Frustrated Chris" <FrustratedChris@discussions.microsoft.com>
>>>>>> >> wrote in
>>>>>> >> message news:C9124F2F-2F2A-4E68-B42F-51ABAABB9EEA@microsoft.com...
>>>>>> >> >I recently purchased a new system with Vista to replace my old XP
>>>>>> >> >system
>>>>>> >> >and
>>>>>> >> > have had a ton of problems. The biggest one being the inability
>>>>>> >> > to see
>>>>>> >> > photos in Vista. I moved them all from my old XP system via an
>>>>>> >> > external
>>>>>> >> > hard
>>>>>> >> > drive and Visa Photo Gallery gives an error message "Photo
>>>>>> >> > Gallery
>>>>>> >> > can't
>>>>>> >> > open
>>>>>> >> > this picture because it might have been deleted or in in a
>>>>>> >> > location
>>>>>> >> > that
>>>>>> >> > is
>>>>>> >> > not available".
>>>>>> >> >
>>>>>> >> > All of these photos are JPGs downloaded from a Cannon camera.
>>>>>> >> > The new
>>>>>> >> > Vista
>>>>>> >> > system displays the file size and date of picture, but cannot
>>>>>> >> > view the
>>>>>> >> > image. I can't view the image in Photo Gallery, Paint or any
>>>>>> >> > other
>>>>>> >> > application.
>>>>>> >> >
>>>>>> >> > Can anyone help?
>>>>>> >> >
>>>>>> >>
>>>>>>
>>>
>

This is a good thread, but I'm having a very similar issue. XP HD crashed
this week, so went an bought a Vista system (HP). I had all digital files
(from 3-4 different cameras) stored on an external WD MyBook drive. When I
open the files now, about 1/3 of them are corrupt. They all open, but
sometimes only 20% of the file is there and the rest is jumbled and scrambled
up like when digital cable is on the brink. I have tried plugging the
external drive into other XP systems and the same problem exists. New files
I download off of 2 cameras now come in 100% with this issue. The files all
look fine on the camera LCD, but when downloaded to the vista system they are
jumbled up. Also tried at least 4 different viewers - IRfanview, Xnview, and
2 that came with Vista. I've narrowed this down to a Vista issue - not
related to camera, SD cards, external drive, etc. PLEASE HELP!

Thank you.

Kris

"Jume" wrote:

> just as a little info, i did exactly the same (move big quantity of pictures
> from xp to another partition), though most of them were ok, i lost a
> complete trip, and over 80% of other misc images that were not photos (and
> they are redownloadeable, tx god lol)
>
> curiously, the corrupted images (in the case of the trip, literally
> nonexistant, xp did not even copied them, it did just only created the
> folder structure and no more), were OUT of "my pictures"
>
> my advice, when moving big quantities of pictures, to every one that want to
> move pictures over different partitions with xp (tried with vista and did
> not happened, but may as well take the same advice): DONT MOVE, COPY, and
> until you are sure they are copied fine, not even think on erasing the
> "originals", moreover, do a 2nd copy somewhere else
>
>

mmm not trying to bother but... most sure the jpgs were corrupted when
copied to the drive, its almost sure that you wont corrupt a file for
accessing it unless you make modifications to the file, when in fact you
write to the file again, so, xp may be the real culprit (as it happened to
me)

before you go all out bashing me for my statement, i think the importing
issue is just a different one, sadly, theres no way to recover the corrupted
pictures, so i suggest try to live with it and focus on the next, now
then... how are you trying to import? do you use the import tool within
vista or do you copy the files manually? where are you trying to copy them?
did you try to import the files in any other place/drive/partition? did you
try to import the files in other pc as well?

I also have hundreds of jpeg files from my Canon cameras that I have on an external hard drive that was originally used on an XP system.

My XP system / harddrive crashed and I ended up getting a new system with Vista.

Now all of the pictures from the external hard drive can not be viewed in Vista (Windows Photo Gallery). I get the following error "Photo Gallery can't open this picture or video. This file format is not supported, or you don't have the latest updates to Photo Gallery."

I've tried copying files to my local hard drive, Vista still can't see them. I changed "ownership" of the folder, but that didn't work either ... then I got permission errors.

I've found several posts of similar issues, but NO fixes. Although I like a lot of the Vista upgrades, the Photo Gallery is a major miss.

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

On Mon, 30 Jul 2007 20:01:27 -0700, Michael wrote:

>I also have hundreds of jpeg files from my Canon cameras that I have on an external hard drive that was originally used on an XP system.
>
>My XP system / harddrive crashed and I ended up getting a new system with Vista.
>
>Now all of the pictures from the external hard drive can not be viewed in Vista (Windows Photo Gallery). I get the following error "Photo Gallery can't open this picture or video. This file format is not supported, or you don't have the latest updates to Photo Gallery."
>
>I've tried copying files to my local hard drive, Vista still can't see them. I changed "ownership" of the folder, but that didn't work either ... then I got permission errors.
>
>I've found several posts of similar issues, but NO fixes. Although I like a lot of the Vista upgrades, the Photo Gallery is a major miss.
>
>EggHeadCafe.com - .NET Developer Portal of Choice
>http://www.eggheadcafe.com

I see several people reporting this problem, but as of yet nobody has
made any of these files available for anyone not having problems to
see. That would seem to be a logic next step. The symptoms are too
vague to really offer any help.

1. Is this external drive running on the FAT32 file system or NTFS?

2. What file types are getting messed up? .jpg or something else?

3. If you don't see images in Photo Gallery WHAT if anything are you
seeing?

4. Have you tried installing another free graphic viewer like Xnview?

OK ... the problem is worse than I thought, but hopefully the additional detail can get me to a solution.

I hooked up my external hard drive back to the clean XP machine, still can't access the jpeg files. Most other files work (including video clips), but not jpeg. I get the error "No preview available" in Picture and Fax viewer.

I then hooked it up to a Windows 2000 machine. No luck either. This time the error is "Can't open this type". I also tried copying to a local hard drive ... "Can't copy file, source file may be in use"

I think it's some kind of permission / security settings, but I can't seem to take ownership of the individual files "access is denied". When I go into the security settings it said I can only view the settings.

I have over 6000 photos that I don't want to lose!

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com