Vista - Cannot import mp4 to itunes

Hello,
I have tried asking this question on the apple website and all over, so i
decided to give it a shot here. I'm running vista hope premium (completely
patched and updated), I have a video ipod with itunes (completely updated
with the new versions). I have been trying to add my video files (.mp4
format) onto itunes so i can sync it with my ipod, but after i drag and drop,
nothing happens. No error messages, it doesn't even play, as if i didnt do
anything. I also tried adding a file through Import, add file to library, add
folder to library. For example: I converted a Family Guys DVD into mp4
format, dragged 15 episodes onto itunes, and only 8 of them showed up. Can
Any one help me please?

Hi Kevin,

Yu did not provide a lot of details about the way you created the MP4's.

I don't know if this will help... But believe it or not there are several
MP4 "standards" out there. If you decoded your MP4's with (non Apple) generic
software they may not necessarily be compatible with your (Apple) iPod.

I bought a media player that sid would play MP4's recently, but it would not
play MY MP4's, even though Apple Quicktime will play them without a problem.


"kevin" wrote:

> Hello,
> I have tried asking this question on the apple website and all over, so i
> decided to give it a shot here. I'm running vista hope premium (completely
> patched and updated), I have a video ipod with itunes (completely updated
> with the new versions). I have been trying to add my video files (.mp4
> format) onto itunes so i can sync it with my ipod, but after i drag and drop,
> nothing happens. No error messages, it doesn't even play, as if i didnt do
> anything. I also tried adding a file through Import, add file to library, add
> folder to library. For example: I converted a Family Guys DVD into mp4
> format, dragged 15 episodes onto itunes, and only 8 of them showed up. Can
> Any one help me please?