Movie Maker Freezes - problem report details

I am new to Movie Maker 6.0 - now using it for about 3 weeks. During that
time I have had frequent freeze-up problems (29 times, according to the log),
and have had problems with the program not saving properly (regarding the
saving problems, I will make another post.)

It should also be noted that about 2 weeks ago I downloaded some extra
effects or transitions (AddOnTFX) from a website I don't recall, though I'm
pretty sure it was a Microsoft site. I had already been having problems with
Movie Maker by then (so that's not where the problem started), and I don't
believe the extra effects actually loaded properly. In retrospect, I believe
the download was for Movie Maker 2.0, which may be why it didn't load
properly. I haven't uninstalled it yet but I probably should.

Here are the details from the error log - I went through all 29 and these
were the four types of errors. The first one below was the most common.

Problem signature
Problem Event Name: APPCRASH
Application Name: MovieMk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: QuickTimeSource.dll
Fault Module Version: 4.0.43.5
Fault Module Timestamp: 452ee67b
Exception Code: c0000005
Exception Offset: 00004616
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp



Problem signature
Problem Event Name: APPCRASH
Application Name: MovieMk.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: 80000003
Exception Offset: 00042ea8
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 64d8
Additional Information 2: 4b0c8b8cce1300af2eb0df5ab2ca29c4
Additional Information 3: c8ad
Additional Information 4: 8904309314f651548a267dafdd9c1e8d

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp



Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Hang Signature: f8a3
Hang Type: 16385
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Hang Signature 1: fa49abf929d62472bc4ef9d1895d6875
Additional Hang Signature 2: 0879
Additional Hang Signature 3: ed5c0009131eca939fed3730917a0506
Additional Hang Signature 4: 5407
Additional Hang Signature 5: 38416d9ed6b5de488f3e1945e32d7c73
Additional Hang Signature 6: edbb
Additional Hang Signature 7: fc443d0d44350d8b2dde8d337111b4b0

Files that help describe the problem
Version.txt
AppCompat.txt
MOVIEMK.exe.hu.kdmp
MOVIEMK.exe.xml



Description
A problem caused this program to stop interacting with Windows.

Problem signature
Problem Event Name: AppHangB1
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Hang Signature: f8a3
Hang Type: 16385
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Hang Signature 1: fa49abf929d62472bc4ef9d1895d6875
Additional Hang Signature 2: 0879
Additional Hang Signature 3: ed5c0009131eca939fed3730917a0506
Additional Hang Signature 4: 5407
Additional Hang Signature 5: 38416d9ed6b5de488f3e1945e32d7c73
Additional Hang Signature 6: edbb
Additional Hang Signature 7: fc443d0d44350d8b2dde8d337111b4b0

Files that help describe the problem
Version.txt
AppCompat.txt
MOVIEMK.exe.hu.kdmp
MOVIEMK.exe.xml
Problem signature
Problem Event Name: APPCRASH
Application Name: MOVIEMK.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b5b6
Fault Module Name: QuickTime.qts
Fault Module Version: 7.1.6.200
Fault Module Timestamp: 463156b7
Exception Code: c0000005
Exception Offset: 00160712
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

That's a bunch of errors in third party QuickTime components. What file
type are you trying to use/edit? Does updating to the latest QuickTime
version help?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"James Neufeld" <JamesNeufeld@discussions.microsoft.com> wrote in message
news:799ACF14-3EB7-4A4F-A307-FE3B8221C7CB@microsoft.com...
>I am new to Movie Maker 6.0 - now using it for about 3 weeks. During that
> time I have had frequent freeze-up problems (29 times, according to the
> log),
> and have had problems with the program not saving properly (regarding the
> saving problems, I will make another post.)
>
> It should also be noted that about 2 weeks ago I downloaded some extra
> effects or transitions (AddOnTFX) from a website I don't recall, though
> I'm
> pretty sure it was a Microsoft site. I had already been having problems
> with
> Movie Maker by then (so that's not where the problem started), and I don't
> believe the extra effects actually loaded properly. In retrospect, I
> believe
> the download was for Movie Maker 2.0, which may be why it didn't load
> properly. I haven't uninstalled it yet but I probably should.
>
> Here are the details from the error log - I went through all 29 and these
> were the four types of errors. The first one below was the most common.
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: MovieMk.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Fault Module Name: QuickTimeSource.dll
> Fault Module Version: 4.0.43.5
> Fault Module Timestamp: 452ee67b
> Exception Code: c0000005
> Exception Offset: 00004616
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> memory.hdmp
>
>
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: MovieMk.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: 80000003
> Exception Offset: 00042ea8
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 64d8
> Additional Information 2: 4b0c8b8cce1300af2eb0df5ab2ca29c4
> Additional Information 3: c8ad
> Additional Information 4: 8904309314f651548a267dafdd9c1e8d
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> memory.hdmp
> minidump.mdmp
>
>
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: MOVIEMK.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Hang Signature: f8a3
> Hang Type: 16385
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Hang Signature 1: fa49abf929d62472bc4ef9d1895d6875
> Additional Hang Signature 2: 0879
> Additional Hang Signature 3: ed5c0009131eca939fed3730917a0506
> Additional Hang Signature 4: 5407
> Additional Hang Signature 5: 38416d9ed6b5de488f3e1945e32d7c73
> Additional Hang Signature 6: edbb
> Additional Hang Signature 7: fc443d0d44350d8b2dde8d337111b4b0
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> MOVIEMK.exe.hu.kdmp
> MOVIEMK.exe.xml
>
>
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: MOVIEMK.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Hang Signature: f8a3
> Hang Type: 16385
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Hang Signature 1: fa49abf929d62472bc4ef9d1895d6875
> Additional Hang Signature 2: 0879
> Additional Hang Signature 3: ed5c0009131eca939fed3730917a0506
> Additional Hang Signature 4: 5407
> Additional Hang Signature 5: 38416d9ed6b5de488f3e1945e32d7c73
> Additional Hang Signature 6: edbb
> Additional Hang Signature 7: fc443d0d44350d8b2dde8d337111b4b0
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> MOVIEMK.exe.hu.kdmp
> MOVIEMK.exe.xml
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: MOVIEMK.exe
> Application Version: 6.0.6000.16386
> Application Timestamp: 4549b5b6
> Fault Module Name: QuickTime.qts
> Fault Module Version: 7.1.6.200
> Fault Module Timestamp: 463156b7
> Exception Code: c0000005
> Exception Offset: 00160712
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> memory.hdmp
> minidump.mdmp
>
>
>