I am trying to upload video to snapfish.com. My brother has the same camera
and has no problems. The only difference we can tell is that I am using
Vista and he is still using XP. The error I am getting is "you can upload
files of types jpg,jpe,jpeg,zip only". It appears as a Internet Explorer
box. Is that something I can correct in internet options? If so where? Or
is it a Vista problem? Help this is driving me crazy!

If it's video, it's probably a .mov file. (not a jpg, etc.)

Looks like Snapfish is for photos only.


If all you want to do is share your files, Mediamax lets you upload and
store 25 GB's of files.
http://www.mediamax.com/Brands/MediaMax/home/home.aspx



"Terry" <Terry@discussions.microsoft.com> wrote in message
news:C0362F55-8519-4431-BC24-891E4F0FF85B@microsoft.com...

>I am trying to upload video to snapfish.com. My brother has the same
>camera
> and has no problems. The only difference we can tell is that I am using
> Vista and he is still using XP. The error I am getting is "you can upload
> files of types jpg,jpe,jpeg,zip only". It appears as a Internet Explorer
> box. Is that something I can correct in internet options? If so where?
> Or
> is it a Vista problem? Help this is driving me crazy!

Actually it is a mpg file. snapfish is allowing video now. My brother same
camera uploads his video but I can't upload mine.

There isn't a setting on my computer some where that might be limiting the
kind of file I can upload?

"Dave" wrote:

> If it's video, it's probably a .mov file. (not a jpg, etc.)
>
> Looks like Snapfish is for photos only.
>
>
> If all you want to do is share your files, Mediamax lets you upload and
> store 25 GB's of files.
> http://www.mediamax.com/Brands/MediaMax/home/home.aspx
>
>
>
> "Terry" <Terry@xxxxxx> wrote in message
> news:C0362F55-8519-4431-BC24-891E4F0FF85B@xxxxxx

> >I am trying to upload video to snapfish.com. My brother has the same
> >camera
> > and has no problems. The only difference we can tell is that I am using
> > Vista and he is still using XP. The error I am getting is "you can upload
> > files of types jpg,jpe,jpeg,zip only". It appears as a Internet Explorer
> > box. Is that something I can correct in internet options? If so where?
> > Or
> > is it a Vista problem? Help this is driving me crazy!

>
>

To upload non-jpeg files, like mpg, it looks like you have to use the Quick
Upload software, as per the help (below). I am not going to download it to
test it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Help - Digital Photo File Types
Depending on the upload method you use, you can copy the following types of
digital photos from your computer to your online account:

QuickUpload Method

JPEG (.jpg, .jpeg, .jpe)
Windows Bitmap (.bmp)
ZIP (.zip consisting of JPEG )

Videos must be in either MOV, AVI, 3gp or MPG (motion jpeg) format.

Any digital photo or video you upload must have an ending that matches one
of the above file types (e.g. niagarafalls.jpg, DC00145.tif) and regardless
of which type of file it is, the copy of it that you upload will be
converted to JPEG format before it's added to your account. When you upload
any digital photo to your online account, only a copy of it is placed in
your account. The original digital photo file remains unchanged on your
computer.

One-by-One Upload Method

JPEG (.jpg, .jpeg, .jpe) ZIP (.zip consisting of JPEG images )

JPEG is the only file format accepted for upload when you use the One-by-One
Upload Method. Any digital photo file you upload must end with .jpg, .jpeg,
or.jpe (e.g. niagarafalls.jpg, DC0023.jpe).You can not upload videos with
the one-by-one upload method; you must use the QuickUpload method.

When you upload a digital photo to your online account, only a copy of it is
placed in your account. The original digital photo file remains unchanged on
your computer.

Tip: If you cannot see the last letters of your digital photo files, it
means that your computer is not set to display them. To change this setting,
return to your computer's desktop and double click on the "My Computer"
icon. Once the My Computer window is open, click on the "Tools" menu and
choose "Folder Options". Click on the "View" tab at the top of the window.
You'll see a list of items with circles or boxes next to them. Find the box
that is labeled "Hide file extensions for known file types". Make sure this
box is NOT checked. If it has a checkmark in it, click once in the box to
remove it. Click the OK button at the bottom to confirm your change. You
should now see the file extensions, or the letters of your filenames after
the "." when you are locating them on your computer.






"Terry" <Terry@xxxxxx> wrote in message
news:039B942A-2675-4DF6-B2CA-1F47D4590FB6@xxxxxx

> Actually it is a mpg file. snapfish is allowing video now. My brother
> same
> camera uploads his video but I can't upload mine.
>
> There isn't a setting on my computer some where that might be limiting the
> kind of file I can upload?
>
> "Dave" wrote:
>

>> If it's video, it's probably a .mov file. (not a jpg, etc.)
>>
>> Looks like Snapfish is for photos only.
>>
>>
>> If all you want to do is share your files, Mediamax lets you upload and
>> store 25 GB's of files.
>> http://www.mediamax.com/Brands/MediaMax/home/home.aspx
>>
>>
>>
>> "Terry" <Terry@xxxxxx> wrote in message
>> news:C0362F55-8519-4431-BC24-891E4F0FF85B@xxxxxx

>> >I am trying to upload video to snapfish.com. My brother has the same
>> >camera
>> > and has no problems. The only difference we can tell is that I am
>> > using
>> > Vista and he is still using XP. The error I am getting is "you can
>> > upload
>> > files of types jpg,jpe,jpeg,zip only". It appears as a Internet
>> > Explorer
>> > box. Is that something I can correct in internet options? If so
>> > where?
>> > Or
>> > is it a Vista problem? Help this is driving me crazy!

>>
>>

Thanks Dave. I also contacted snapfish customer service. They confirmed you
can only upload jpg even in a zip file.

"Dave" wrote:

> To upload non-jpeg files, like mpg, it looks like you have to use the Quick
> Upload software, as per the help (below). I am not going to download it to
> test it.
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Help - Digital Photo File Types
> Depending on the upload method you use, you can copy the following types of
> digital photos from your computer to your online account:
>
> QuickUpload Method
>
> JPEG (.jpg, .jpeg, .jpe)
> Windows Bitmap (.bmp)
> ZIP (.zip consisting of JPEG )
>
> Videos must be in either MOV, AVI, 3gp or MPG (motion jpeg) format.
>
> Any digital photo or video you upload must have an ending that matches one
> of the above file types (e.g. niagarafalls.jpg, DC00145.tif) and regardless
> of which type of file it is, the copy of it that you upload will be
> converted to JPEG format before it's added to your account. When you upload
> any digital photo to your online account, only a copy of it is placed in
> your account. The original digital photo file remains unchanged on your
> computer.
>
> One-by-One Upload Method
>
> JPEG (.jpg, .jpeg, .jpe) ZIP (.zip consisting of JPEG images )
>
> JPEG is the only file format accepted for upload when you use the One-by-One
> Upload Method. Any digital photo file you upload must end with .jpg, .jpeg,
> or.jpe (e.g. niagarafalls.jpg, DC0023.jpe).You can not upload videos with
> the one-by-one upload method; you must use the QuickUpload method.
>
> When you upload a digital photo to your online account, only a copy of it is
> placed in your account. The original digital photo file remains unchanged on
> your computer.
>
> Tip: If you cannot see the last letters of your digital photo files, it
> means that your computer is not set to display them. To change this setting,
> return to your computer's desktop and double click on the "My Computer"
> icon. Once the My Computer window is open, click on the "Tools" menu and
> choose "Folder Options". Click on the "View" tab at the top of the window.
> You'll see a list of items with circles or boxes next to them. Find the box
> that is labeled "Hide file extensions for known file types". Make sure this
> box is NOT checked. If it has a checkmark in it, click once in the box to
> remove it. Click the OK button at the bottom to confirm your change. You
> should now see the file extensions, or the letters of your filenames after
> the "." when you are locating them on your computer.
>
>
>
>
>
>
> "Terry" <Terry@xxxxxx> wrote in message
> news:039B942A-2675-4DF6-B2CA-1F47D4590FB6@xxxxxx

> > Actually it is a mpg file. snapfish is allowing video now. My brother
> > same
> > camera uploads his video but I can't upload mine.
> >
> > There isn't a setting on my computer some where that might be limiting the
> > kind of file I can upload?
> >
> > "Dave" wrote:
> >

> >> If it's video, it's probably a .mov file. (not a jpg, etc.)
> >>
> >> Looks like Snapfish is for photos only.
> >>
> >>
> >> If all you want to do is share your files, Mediamax lets you upload and
> >> store 25 GB's of files.
> >> http://www.mediamax.com/Brands/MediaMax/home/home.aspx
> >>
> >>
> >>
> >> "Terry" <Terry@xxxxxx> wrote in message
> >> news:C0362F55-8519-4431-BC24-891E4F0FF85B@xxxxxx
> >> >I am trying to upload video to snapfish.com. My brother has the same
> >> >camera
> >> > and has no problems. The only difference we can tell is that I am
> >> > using
> >> > Vista and he is still using XP. The error I am getting is "you can
> >> > upload
> >> > files of types jpg,jpe,jpeg,zip only". It appears as a Internet
> >> > Explorer
> >> > box. Is that something I can correct in internet options? If so
> >> > where?
> >> > Or
> >> > is it a Vista problem? Help this is driving me crazy!
> >>
> >>

>

Did they say anything about the Quick Upload software?
I take it from the website, that with it, you can upload .mpg files.


"Terry" <Terry@xxxxxx> wrote in message
news:169EBFB4-3745-4D93-A7FB-C2C8E3FDDB96@xxxxxx

> Thanks Dave. I also contacted snapfish customer service. They confirmed
> you
> can only upload jpg even in a zip file.
>
> "Dave" wrote:
>

>> To upload non-jpeg files, like mpg, it looks like you have to use the
>> Quick
>> Upload software, as per the help (below). I am not going to download it
>> to
>> test it.
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>> Help - Digital Photo File Types
>> Depending on the upload method you use, you can copy the following types
>> of
>> digital photos from your computer to your online account:
>>
>> QuickUpload Method
>>
>> JPEG (.jpg, .jpeg, .jpe)
>> Windows Bitmap (.bmp)
>> ZIP (.zip consisting of JPEG )
>>
>> Videos must be in either MOV, AVI, 3gp or MPG (motion jpeg) format.
>>
>> Any digital photo or video you upload must have an ending that matches
>> one
>> of the above file types (e.g. niagarafalls.jpg, DC00145.tif) and
>> regardless
>> of which type of file it is, the copy of it that you upload will be
>> converted to JPEG format before it's added to your account. When you
>> upload
>> any digital photo to your online account, only a copy of it is placed in
>> your account. The original digital photo file remains unchanged on your
>> computer.
>>
>> One-by-One Upload Method
>>
>> JPEG (.jpg, .jpeg, .jpe) ZIP (.zip consisting of JPEG images )
>>
>> JPEG is the only file format accepted for upload when you use the
>> One-by-One
>> Upload Method. Any digital photo file you upload must end with .jpg,
>> .jpeg,
>> or.jpe (e.g. niagarafalls.jpg, DC0023.jpe).You can not upload videos with
>> the one-by-one upload method; you must use the QuickUpload method.
>>
>> When you upload a digital photo to your online account, only a copy of it
>> is
>> placed in your account. The original digital photo file remains unchanged
>> on
>> your computer.
>>
>> Tip: If you cannot see the last letters of your digital photo files, it
>> means that your computer is not set to display them. To change this
>> setting,
>> return to your computer's desktop and double click on the "My Computer"
>> icon. Once the My Computer window is open, click on the "Tools" menu and
>> choose "Folder Options". Click on the "View" tab at the top of the
>> window.
>> You'll see a list of items with circles or boxes next to them. Find the
>> box
>> that is labeled "Hide file extensions for known file types". Make sure
>> this
>> box is NOT checked. If it has a checkmark in it, click once in the box to
>> remove it. Click the OK button at the bottom to confirm your change. You
>> should now see the file extensions, or the letters of your filenames
>> after
>> the "." when you are locating them on your computer.
>>
>>
>>
>>
>>
>>
>> "Terry" <Terry@xxxxxx> wrote in message
>> news:039B942A-2675-4DF6-B2CA-1F47D4590FB6@xxxxxx

>> > Actually it is a mpg file. snapfish is allowing video now. My brother
>> > same
>> > camera uploads his video but I can't upload mine.
>> >
>> > There isn't a setting on my computer some where that might be limiting
>> > the
>> > kind of file I can upload?
>> >
>> > "Dave" wrote:
>> >
>> >> If it's video, it's probably a .mov file. (not a jpg, etc.)
>> >>
>> >> Looks like Snapfish is for photos only.
>> >>
>> >>
>> >> If all you want to do is share your files, Mediamax lets you upload
>> >> and
>> >> store 25 GB's of files.
>> >> http://www.mediamax.com/Brands/MediaMax/home/home.aspx
>> >>
>> >>
>> >>
>> >> "Terry" <Terry@xxxxxx> wrote in message
>> >> news:C0362F55-8519-4431-BC24-891E4F0FF85B@xxxxxx
>> >> >I am trying to upload video to snapfish.com. My brother has the same
>> >> >camera
>> >> > and has no problems. The only difference we can tell is that I am
>> >> > using
>> >> > Vista and he is still using XP. The error I am getting is "you can
>> >> > upload
>> >> > files of types jpg,jpe,jpeg,zip only". It appears as a Internet
>> >> > Explorer
>> >> > box. Is that something I can correct in internet options? If so
>> >> > where?
>> >> > Or
>> >> > is it a Vista problem? Help this is driving me crazy!
>> >>
>> >>

>>

How did you get a phone number for Snapfish? It says it will upload MOV, AVI
and MPG video formats. I also can't find the Quick Upload Software to be
able to use it.
--
LSMFT


"Dave" wrote:

> Did they say anything about the Quick Upload software?
> I take it from the website, that with it, you can upload .mpg files.
>
>
> "Terry" <Terry@xxxxxx> wrote in message
> news:169EBFB4-3745-4D93-A7FB-C2C8E3FDDB96@xxxxxx

> > Thanks Dave. I also contacted snapfish customer service. They confirmed
> > you
> > can only upload jpg even in a zip file.
> >
> > "Dave" wrote:
> >

> >> To upload non-jpeg files, like mpg, it looks like you have to use the
> >> Quick
> >> Upload software, as per the help (below). I am not going to download it
> >> to
> >> test it.
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> >> Help - Digital Photo File Types
> >> Depending on the upload method you use, you can copy the following types
> >> of
> >> digital photos from your computer to your online account:
> >>
> >> QuickUpload Method
> >>
> >> JPEG (.jpg, .jpeg, .jpe)
> >> Windows Bitmap (.bmp)
> >> ZIP (.zip consisting of JPEG )
> >>
> >> Videos must be in either MOV, AVI, 3gp or MPG (motion jpeg) format.
> >>
> >> Any digital photo or video you upload must have an ending that matches
> >> one
> >> of the above file types (e.g. niagarafalls.jpg, DC00145.tif) and
> >> regardless
> >> of which type of file it is, the copy of it that you upload will be
> >> converted to JPEG format before it's added to your account. When you
> >> upload
> >> any digital photo to your online account, only a copy of it is placed in
> >> your account. The original digital photo file remains unchanged on your
> >> computer.
> >>
> >> One-by-One Upload Method
> >>
> >> JPEG (.jpg, .jpeg, .jpe) ZIP (.zip consisting of JPEG images )
> >>
> >> JPEG is the only file format accepted for upload when you use the
> >> One-by-One
> >> Upload Method. Any digital photo file you upload must end with .jpg,
> >> .jpeg,
> >> or.jpe (e.g. niagarafalls.jpg, DC0023.jpe).You can not upload videos with
> >> the one-by-one upload method; you must use the QuickUpload method.
> >>
> >> When you upload a digital photo to your online account, only a copy of it
> >> is
> >> placed in your account. The original digital photo file remains unchanged
> >> on
> >> your computer.
> >>
> >> Tip: If you cannot see the last letters of your digital photo files, it
> >> means that your computer is not set to display them. To change this
> >> setting,
> >> return to your computer's desktop and double click on the "My Computer"
> >> icon. Once the My Computer window is open, click on the "Tools" menu and
> >> choose "Folder Options". Click on the "View" tab at the top of the
> >> window.
> >> You'll see a list of items with circles or boxes next to them. Find the
> >> box
> >> that is labeled "Hide file extensions for known file types". Make sure
> >> this
> >> box is NOT checked. If it has a checkmark in it, click once in the box to
> >> remove it. Click the OK button at the bottom to confirm your change. You
> >> should now see the file extensions, or the letters of your filenames
> >> after
> >> the "." when you are locating them on your computer.
> >>
> >>
> >>
> >>
> >>
> >>
> >> "Terry" <Terry@xxxxxx> wrote in message
> >> news:039B942A-2675-4DF6-B2CA-1F47D4590FB6@xxxxxx
> >> > Actually it is a mpg file. snapfish is allowing video now. My brother
> >> > same
> >> > camera uploads his video but I can't upload mine.
> >> >
> >> > There isn't a setting on my computer some where that might be limiting
> >> > the
> >> > kind of file I can upload?
> >> >
> >> > "Dave" wrote:
> >> >
> >> >> If it's video, it's probably a .mov file. (not a jpg, etc.)
> >> >>
> >> >> Looks like Snapfish is for photos only.
> >> >>
> >> >>
> >> >> If all you want to do is share your files, Mediamax lets you upload
> >> >> and
> >> >> store 25 GB's of files.
> >> >> http://www.mediamax.com/Brands/MediaMax/home/home.aspx
> >> >>
> >> >>
> >> >>
> >> >> "Terry" <Terry@xxxxxx> wrote in message
> >> >> news:C0362F55-8519-4431-BC24-891E4F0FF85B@xxxxxx
> >> >> >I am trying to upload video to snapfish.com. My brother has the same
> >> >> >camera
> >> >> > and has no problems. The only difference we can tell is that I am
> >> >> > using
> >> >> > Vista and he is still using XP. The error I am getting is "you can
> >> >> > upload
> >> >> > files of types jpg,jpe,jpeg,zip only". It appears as a Internet
> >> >> > Explorer
> >> >> > box. Is that something I can correct in internet options? If so
> >> >> > where?
> >> >> > Or
> >> >> > is it a Vista problem? Help this is driving me crazy!
> >> >>
> >> >>
> >>

>