Vista - Media Player 11 (11.0.6000.6344)

Have recently suffered for weeks from a wmp problem as you described.....tried every thing...
had no luck with Messrs Microsoft...so contacted my PC supplier who answered in a flash with this solution...and it works...Phew ! AT LAST....try it:-

Media Player is now built into the Vista Operating System and cannot be unistalled. A fix is available allowing Media Player to work correctly.

1. Click Start.
2. Click Run.
3. In the "Open" field type REGEDIT.
4. Click OK.
5. Click "File" in the menu bar.
6. Click "Export" from the drop down menu this will open a new box.
7. Click the down arrow beside "Save In" and select "Local Disk (C)".
8. In the File Name field type BACKUP.REG.
9. Verify that under the “Export Range”, that the radio button is beside "All".
10. Click Save.
11. Click the arrow beside HKEY_LOCAL_MACHINE.
12. Click the arrow beside Software.
13. Click the arrow beside Microsoft.
14. Click the arrow beside Media Player.
15. Click the arrow beside Setup.
16. Click on Installed Versions.
17. In the right hand window pane select wmp.dll and press the delete key on the keyboard.
18. Confirm with an OK.
19. In the right hand window pane select wmploc.dll and press the delete key on the keyboard.
20. Confirm with an OK.
21. In the right hand window pane select wmp.exe and press the delete key on the keyboard.
22. Confirm with an OK.
23. Click the "X" in the upper right hand corner of the Registry Editor window to close it.
Restart your Computer in order for the registry - fix to work.

HAPPY DAYS