Vista Tutorial - Itunes and Media player both don't play songs

10-17-2007

My sound works fine- if I play a song from the Internet, it's great. But if I
click on a song in itunes, nothing happens. The time just stays at 00:00, and
it says it's playing but it's not. If I try to play the song in media player,
it says: "Windows Media Player cannot play the file because there is a
problem with your sound device. There might not be a sound device installed
on your computer, it might be in use by another program, or it might not be
functioning properly."
I tried updating the driver and rolling back the driver. What else can I do?

11-20-2007

What does dxdiag.exe say about the state of your audio card... ?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"aalexan3" <aalexan3@xxxxxx> wrote in message
news:6ACA9B6B-5FA1-4656-9692-7E842EA9B064@xxxxxx

Quote:

> My sound works fine- if I play a song from the Internet, it's great. But
> if I
> click on a song in itunes, nothing happens. The time just stays at 00:00,
> and
> it says it's playing but it's not. If I try to play the song in media
> player,
> it says: "Windows Media Player cannot play the file because there is a
> problem with your sound device. There might not be a sound device
> installed
> on your computer, it might be in use by another program, or it might not
> be
> functioning properly."
> I tried updating the driver and rolling back the driver. What else can I
> do?

10-17-2007	#1 (permalink)
aalexan3 Guest n/a posts	Itunes and Media player both don't play songs My sound works fine- if I play a song from the Internet, it's great. But if I click on a song in itunes, nothing happens. The time just stays at 00:00, and it says it's playing but it's not. If I try to play the song in media player, it says: "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly." I tried updating the driver and rolling back the driver. What else can I do?
My System Specs

11-20-2007	#2 (permalink)
zachd [MSFT] Guest n/a posts	Re: Itunes and Media player both don't play songs What does dxdiag.exe say about the state of your audio card... ? -- Speaking for myself only. See http://zachd.com/pss/pss.html for some helpful WMP info. This posting is provided "AS IS" with no warranties, and confers no rights. -- "aalexan3" <aalexan3@xxxxxx> wrote in message news:6ACA9B6B-5FA1-4656-9692-7E842EA9B064@xxxxxx Quote: > My sound works fine- if I play a song from the Internet, it's great. But > if I > click on a song in itunes, nothing happens. The time just stays at 00:00, > and > it says it's playing but it's not. If I try to play the song in media > player, > it says: "Windows Media Player cannot play the file because there is a > problem with your sound device. There might not be a sound device > installed > on your computer, it might be in use by another program, or it might not > be > functioning properly." > I tried updating the driver and rolling back the driver. What else can I > do?
My System Specs

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