Vista - Re: Remote Assistance quits working

11-17-2007

You may want to setup global autotuninglevel=disabled. This post may help,

Vista Remote Access IssuesSorry, Vista Home Premium does not include the
Remote Desktop Host and you can't use access Vista Home Premium using RDC.
In other words, only the Business, ...
http://bobmsmvp.googlepages.com/

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

"churin" <churin@xxxxxx> wrote in message
news:e07EnEUKIHA.5860@xxxxxx

Quote:

>I have two friends to whom I provide help through Remote Assistance
>session, but for the past couple of days Remote Assistance connection fails
>with both of them.
>
> I accept the request and then wait a while then a screen display popped up
> says to the effect that the requester failed to respond. This is because
> there is no new event takes place by which my friend to respond to. The
> abve is when my friend is using WXP. If Windows Vistas are being used at
> both ends then the process goes as follows:
> I accept the request, my friend responds to it and inform me by phone of
> the password, I type in the password then I wait and wait. My friend is
> eventually notified that connection failed.
>
> I have been using Remote Assistance for many years and thus it is hard for
> me to believe there is anything wrong with our PC system. Remote
> Assistance is still working within the local network. Is there anyone
> experiencing the same problem?

11-17-2007	#1 (permalink)
Robert L. \(MS-MVP\) n/a posts	Re: Remote Assistance quits working You may want to setup global autotuninglevel=disabled. This post may help, Vista Remote Access IssuesSorry, Vista Home Premium does not include the Remote Desktop Host and you can't use access Vista Home Premium using RDC. In other words, only the Business, ... http://bobmsmvp.googlepages.com/ -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "churin" <churin@xxxxxx> wrote in message news:e07EnEUKIHA.5860@xxxxxx Quote: >I have two friends to whom I provide help through Remote Assistance >session, but for the past couple of days Remote Assistance connection fails >with both of them. > > I accept the request and then wait a while then a screen display popped up > says to the effect that the requester failed to respond. This is because > there is no new event takes place by which my friend to respond to. The > abve is when my friend is using WXP. If Windows Vistas are being used at > both ends then the process goes as follows: > I accept the request, my friend responds to it and inform me by phone of > the password, I type in the password then I wait and wait. My friend is > eventually notified that connection failed. > > I have been using Remote Assistance for many years and thus it is hard for > me to believe there is anything wrong with our PC system. Remote > Assistance is still working within the local network. Is there anyone > experiencing the same problem?
My System Specs

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