Vista - Getting rid of a Net Process/Service and un-installing programs fu

Hello guys,
I use XP and come here because my friend has Vista. Here is the problem my
friend is having.

We both use an FTP program to transfer and receive each others music we have
recorded etc. It has worked flawlessly until he installed LimeWire (file
sharing network) on his Vista computer for his son. It seems like that is
when the FTP program quit working. Maybe Lime Wire set some net settings
that prevent it from working right etc. Not sure but that is my thinking.

Problem: When we un-installed Lime Wire it didn't help. I think it left a
process in memory or is loading code at boot up left over from LimeWire.
Also when we un-installed the FTP program it comes back up with the same
settings that it had before we un-stalled so it is "not" being un-stalled
right. We even deleted the FTP and Lime wire Folders under Program Files! I
heard this is a Vista thing. When I un-install the FTP program under XP it
is gone and I have to reset it up. Under his Vista it comes back up with the
same settings as before we un-installed it. This not right.

The FTP program says the receive file error is probably caused by a
process/service running in memory that is causing it to not receive programs
and music files from my Web Server. I NEED to remove this process. We
depend heavily on the FTP program to store and transfer programs on my Web
Server...

I heard there is a setting in Vista to turn off that will allow you to
"really" un-install programs like I do in XP and turn off other over
protected Vista setups. Also where in Vista can I go to see what process
are running so I can disable and stop them like I can in XP under Services.

I also would like to know if there is a MSCONFIG type of program under Vista
so I can see what drivers etc. are being loaded at boot up but we can't find
it.

My friend lives in Texas and we are having to try and fix all of this over
the phone so I can't really see what options Vista has. Very tiring and hard.

I need help with this VERY BADLY!

Thanks a million
Pete Carr
www.playthatguitar.com
Fifth Wave Media Inc.