Windows Vista Forums
Vista Forums Home Join Vista Forums Windows 7 Forum Vista Tutorials Tags
Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks.

Go Back   Vista Forums > Vista Newsgroups > Vista networking & sharing

Vista - Re: WPA2 Enterprise authentication not working

Reply
 
Old 01-07-2008   #1 (permalink)
Glenn Nelson


 
 

Re: WPA2 Enterprise authentication not working

So far no luck finding Atheros chipset. Why do you recommend Atheros? Is it
because they're virtually the only ones who do wireless right?

My laptop only has USB and PCI Express, and at work we don't have any such
wireless adapters.

There is supposedly a page on the Atheros web site that lists adapters that
use their chipsets. Unfortunately this page is either 404 or bad database
connection.

Of course when you go to individual manufacturers web sites, they are loath
to reveal when they use Atheros. And then there's the problem that even if
card x.y.z uses Atherors in version 2, it might not use it in version 2.1.

There are 3rd party lists of wireless that use Atheros, but some that I've
found are too old to be useful.

I know this reply is not terribly useful, I'm mostly just venting
frustration. Still, someone else may read this and glean knowledge.

I'll continue testing other adapters, and maybe try to engage Dell again.
It's tough with them, because they can't help me when I'm connected at home,
using WPA Personal, and they can't help me when I'm not connected at work
because WPA2 Enterprise doesn't work. We're not allowed to plugin to a wired
network here.

--
-----
Glenn Nelson in Santa Cruz


"Barb Bowman" wrote:
Quote:

> does your sysadmin have a pccard/express card (don't know what slot
> your computer has) with an Atheros chipset that you can use to test
> with? or do you know someone that has one?
>
> On Wed, 2 Jan 2008 11:51:51 -0800, Glenn Nelson
> <GlennNelson@xxxxxx> wrote:
>
Quote:

> >No joy. I installed the new drivers, but still have the same problem. It just
> >keeps on asking me again and again for "additional information". My username
> >and password are valid, but connection cannot be established. I thought maybe
> >the DHCP broadcast was a problem, as described in article kb928233, but I
> >applied that fix months ago, and it also did not help.
> >
> >Other discussions (finally found them!) at DSL Reports
> >(http://www.dslreports.com/forum/r186...ernamepassword)
> >lead me to believe that this problem is tied to the Dell 1390 wireless.
> >
> >In any case, I've been SOL for using the computer at work for 9 months now.
> >(And yes, I do despise Vista).
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>

My System SpecsSystem Spec
Old 01-07-2008   #2 (permalink)
Barb Bowman


 
 

Re: WPA2 Enterprise authentication not working

Reading this thread:
http://text.broadbandreports.com/for...ernamepassword

and in particular the comment that there was no issue with the same
laptop with the Intel chipset, perhaps your IT folks have the 1505
with an Intel WiFi chip they can try?

I recommended Atheros because it is NOT Broadcom and I have not seen
any complaints about WPA2-Enterprise and Atheros.

PCI Express/Express Card - this one is definitely Atheros (I have
this card) http://www.dlink.com/products/?sec=0&pid=550

But I don't have an Enterprise network to test it with..

On Mon, 7 Jan 2008 11:01:02 -0800, Glenn Nelson
<GlennNelson@xxxxxx> wrote:
Quote:

>So far no luck finding Atheros chipset. Why do you recommend Atheros? Is it
>because they're virtually the only ones who do wireless right?
>
>My laptop only has USB and PCI Express, and at work we don't have any such
>wireless adapters.
>
>There is supposedly a page on the Atheros web site that lists adapters that
>use their chipsets. Unfortunately this page is either 404 or bad database
>connection.
>
>Of course when you go to individual manufacturers web sites, they are loath
>to reveal when they use Atheros. And then there's the problem that even if
>card x.y.z uses Atherors in version 2, it might not use it in version 2.1.
>
>There are 3rd party lists of wireless that use Atheros, but some that I've
>found are too old to be useful.
>
>I know this reply is not terribly useful, I'm mostly just venting
>frustration. Still, someone else may read this and glean knowledge.
>
>I'll continue testing other adapters, and maybe try to engage Dell again.
>It's tough with them, because they can't help me when I'm connected at home,
>using WPA Personal, and they can't help me when I'm not connected at work
>because WPA2 Enterprise doesn't work. We're not allowed to plugin to a wired
>network here.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
My System SpecsSystem Spec
Old 01-18-2008   #3 (permalink)
Glenn Nelson


 
 

Re: WPA2 Enterprise authentication not working

After one week, Atheros FINALLY fixed their broken page - the one that was
supposed to display a list of products known to use Atheros chipset. Being
that I'm restricted to USB or PCI Express, I chose Netgear WPN111 - USB
adapter.
Installed, attempted to conenct, it says "We don't support WPA/WPA2 RADIUS
Security(802.1x)".

So that's it. Do you have any idea where to go from here? I'm still trying
to find out if this is Dell's fault or Microsoft. The direction I get from
your responses is that Dell is to blame for using the Broadcom chipset in the
1390 adapter.
--
-----
Glenn Nelson in Santa Cruz


"Barb Bowman" wrote:
Quote:

> Reading this thread:
> http://text.broadbandreports.com/for...ernamepassword
>
> and in particular the comment that there was no issue with the same
> laptop with the Intel chipset, perhaps your IT folks have the 1505
> with an Intel WiFi chip they can try?
>
> I recommended Atheros because it is NOT Broadcom and I have not seen
> any complaints about WPA2-Enterprise and Atheros.
>
> PCI Express/Express Card - this one is definitely Atheros (I have
> this card) http://www.dlink.com/products/?sec=0&pid=550
>
> But I don't have an Enterprise network to test it with..
>
> On Mon, 7 Jan 2008 11:01:02 -0800, Glenn Nelson
> <GlennNelson@xxxxxx> wrote:
>
Quote:

> >So far no luck finding Atheros chipset. Why do you recommend Atheros? Is it
> >because they're virtually the only ones who do wireless right?
> >
> >My laptop only has USB and PCI Express, and at work we don't have any such
> >wireless adapters.
> >
> >There is supposedly a page on the Atheros web site that lists adapters that
> >use their chipsets. Unfortunately this page is either 404 or bad database
> >connection.
> >
> >Of course when you go to individual manufacturers web sites, they are loath
> >to reveal when they use Atheros. And then there's the problem that even if
> >card x.y.z uses Atherors in version 2, it might not use it in version 2.1.
> >
> >There are 3rd party lists of wireless that use Atheros, but some that I've
> >found are too old to be useful.
> >
> >I know this reply is not terribly useful, I'm mostly just venting
> >frustration. Still, someone else may read this and glean knowledge.
> >
> >I'll continue testing other adapters, and maybe try to engage Dell again.
> >It's tough with them, because they can't help me when I'm connected at home,
> >using WPA Personal, and they can't help me when I'm not connected at work
> >because WPA2 Enterprise doesn't work. We're not allowed to plugin to a wired
> >network here.
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
My System SpecsSystem Spec
Old 01-18-2008   #4 (permalink)
Barb Bowman


 
 

Re: WPA2 Enterprise authentication not working

As I said, I can't tell you from personal experience as I don't have
access to an Enterprise based wireless network. However,
http://www.dlink.com/products/?pid=384 states "For accessing secure
networks, this Wireless USB Adapter supports both WPA-Personal and
WPA-Enterprise" and it is certified for Vista:

http://winqual.microsoft.com/HCL/Pro...v.B%29&oid=410

I reported what I found with other users of the Dell\Broadcom NIC.

Your laptop does not have a pccard slot??? Which Dell laptop do you
have?





On Fri, 18 Jan 2008 14:56:01 -0800, Glenn Nelson
<GlennNelson@xxxxxx> wrote:
Quote:

>After one week, Atheros FINALLY fixed their broken page - the one that was
>supposed to display a list of products known to use Atheros chipset. Being
>that I'm restricted to USB or PCI Express, I chose Netgear WPN111 - USB
>adapter.
>Installed, attempted to conenct, it says "We don't support WPA/WPA2 RADIUS
>Security(802.1x)".
>
>So that's it. Do you have any idea where to go from here? I'm still trying
>to find out if this is Dell's fault or Microsoft. The direction I get from
>your responses is that Dell is to blame for using the Broadcom chipset in the
>1390 adapter.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
My System SpecsSystem Spec
Old 01-24-2008   #5 (permalink)
Glenn Nelson


 
 

Re: WPA2 Enterprise authentication not working

I am thrilled - no, ECSTATIC - to report success.
Dell sent me Intel 3945ABG to replace the Dell 1390 (Broadcomm). This would
not work with original drivers (dated 6/21/2006, version 11.1.1.20). I
downloaded new drivers from Dell (R171132, dated 9/26/2007, version
11.5.0.32); the readme even mentions known issues with Proxim access points
(which we have here).

To get to this happy day, I had many annoying phone calls with Dell, and
much helpful advice from Barb Bowman.

My last interaction with Dell was nearly 2 hours. 1 hour with an arrogant
woman who insisted that I must get the network key from my sys admin; WPA2
Enterprise apparently does not have a fixed network key, it generates one for
each connection, so I could not oblige her, and she never believed me. When I
asked to talk to someone else, she told me that she was considered the best
technician there, so I would be wasting my time. The next hour with new
technician was a rehash and then mostly bureaucracy; in the first 5 minutes
she was convinced that I had already done more to solve this problem than she
could recommend; then we talked about what to do and ran hardware diagnostics
(just in case there was something else to be fixed); she agreed to send me
Intel 3945ABG and it arrived the next day.

Oh happy day.
--
-----
Glenn Nelson in Santa Cruz


"Barb Bowman" wrote:
Quote:

> As I said, I can't tell you from personal experience as I don't have
> access to an Enterprise based wireless network. However,
> http://www.dlink.com/products/?pid=384 states "For accessing secure
> networks, this Wireless USB Adapter supports both WPA-Personal and
> WPA-Enterprise" and it is certified for Vista:
>
> http://winqual.microsoft.com/HCL/Pro...v.B%29&oid=410
>
> I reported what I found with other users of the Dell\Broadcom NIC.
>
> Your laptop does not have a pccard slot??? Which Dell laptop do you
> have?
>
>
>
>
>
> On Fri, 18 Jan 2008 14:56:01 -0800, Glenn Nelson
> <GlennNelson@xxxxxx> wrote:
>
Quote:

> >After one week, Atheros FINALLY fixed their broken page - the one that was
> >supposed to display a list of products known to use Atheros chipset. Being
> >that I'm restricted to USB or PCI Express, I chose Netgear WPN111 - USB
> >adapter.
> >Installed, attempted to conenct, it says "We don't support WPA/WPA2 RADIUS
> >Security(802.1x)".
> >
> >So that's it. Do you have any idea where to go from here? I'm still trying
> >to find out if this is Dell's fault or Microsoft. The direction I get from
> >your responses is that Dell is to blame for using the Broadcom chipset in the
> >1390 adapter.
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/
>
My System SpecsSystem Spec
Old 01-24-2008   #6 (permalink)
Barb Bowman


 
 

Re: WPA2 Enterprise authentication not working

And I am happy for YOU! thanks for the update.

On Thu, 24 Jan 2008 11:41:09 -0800, Glenn Nelson
<GlennNelson@xxxxxx> wrote:
Quote:

>I am thrilled - no, ECSTATIC - to report success
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
My System SpecsSystem Spec
Reply

Thread Tools


Similar Threads
Thread Forum
Is WPA2-Enterprise just plain broken in Vista Home? Vista networking & sharing
WPA2 configuration Vista security
RE: WPA2 Enterprise authentication not working Vista networking & sharing
Unable to set up WPA2-Enterprise network Vista networking & sharing
WPA2 802.1x Vista networking & sharing


Vista Forums is an independent web site and has not been authorized,
sponsored, or otherwise approved by Microsoft Corporation.
"Windows Vista", the Start Orb, and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46