Hi,

I have Acer Ferrari 5000. I have recently installed Vista Ultimate 64bit on
it. Everything seems to work fine except the Ethernet. Vista installed the
drivers for the "Broadcom Gigabit Ethernet".

The diagnosis says "A Cable is not plugged into ethernet adapter". I am
using same cable, same router and everything and it works like a charm on XP
32 and 64 bit. I have tried to reinstall the drivers for the Ethernet, no
change.

The yellow light on the side of the Jack lights up and so does the light on
the Router, that shows the cable is connected, but for some reason the
connection is not made. I am using USB router to connect to the internet
instead.

PLEASE HELP, I have been searching online for quite long, no answers.



Thanx

Could be a hardware problem.
"DevLoy" <DevLoy@xxxxxx> wrote in message
news:A3308160-8B09-42B8-B230-D97F4754DE3C@xxxxxx

> Hi,
>
> I have Acer Ferrari 5000. I have recently installed Vista Ultimate 64bit
> on
> it. Everything seems to work fine except the Ethernet. Vista installed the
> drivers for the "Broadcom Gigabit Ethernet".
>
> The diagnosis says "A Cable is not plugged into ethernet adapter". I am
> using same cable, same router and everything and it works like a charm on
> XP
> 32 and 64 bit. I have tried to reinstall the drivers for the Ethernet, no
> change.
>
> The yellow light on the side of the Jack lights up and so does the light
> on
> the Router, that shows the cable is connected, but for some reason the
> connection is not made. I am using USB router to connect to the internet
> instead.
>
> PLEASE HELP, I have been searching online for quite long, no answers.
>
> Thanx

Thanx for the response Charlie, but the same thing works under XP 32 and XP
64 bit version I have tried all version. Same cable same router it works.
Only when its under Vista Environment it doesn't work. And I see the
connectivity meaning the lights turn on both on the laptop and on the router
showing that there is some thing linking but nothing further.

I am suspecting two things:
1- The drivers are not the right ones, therefore it has problem running.
2- The Vista has TCP/IPv4 and TCP/IPv6 Protocols that either requires
special settings or specific cables. Generic cables won't work (i guess).

Please help, I am still looking.......

"Charlie" wrote:

> Could be a hardware problem.
> "DevLoy" <DevLoy@xxxxxx> wrote in message
> news:A3308160-8B09-42B8-B230-D97F4754DE3C@xxxxxx

> > Hi,
> >
> > I have Acer Ferrari 5000. I have recently installed Vista Ultimate 64bit
> > on
> > it. Everything seems to work fine except the Ethernet. Vista installed the
> > drivers for the "Broadcom Gigabit Ethernet".
> >
> > The diagnosis says "A Cable is not plugged into ethernet adapter". I am
> > using same cable, same router and everything and it works like a charm on
> > XP
> > 32 and 64 bit. I have tried to reinstall the drivers for the Ethernet, no
> > change.
> >
> > The yellow light on the side of the Jack lights up and so does the light
> > on
> > the Router, that shows the cable is connected, but for some reason the
> > connection is not made. I am using USB router to connect to the internet
> > instead.
> >
> > PLEASE HELP, I have been searching online for quite long, no answers.
> >
> > Thanx

>
>
>

Hello.

I had exactly the same problem, drove me nuts for a few days. I had to think back to when I first installed Vista x64, it was back before the vista drivers were released. The problem is that the Acer Ferrari Broadcom hardware needs a specific Acer modified OEM driver. None of the generic Vista, or broadcom drivers will work. It has something to do with the AMD chipset. Anyway the solution is as follows.

Goto the Acer support site and get the XP driver for the Broadcom ethernet driver LAN Driver Broadcom 9.25.0.0.zip.

The ftp site is here:
ftp://ftp.support.acer-euro.com/note...i_5000/driver/

Expand this to a USB drive. Then install the driver in the XP x64 directory. Its signed and will work in Vista without any problems.

You should make sure that Vista or other software updates do not overwrite the driver in the future. This happened to me and it took me a few days to figure it out.

So remember, use the Acer OEM drivers for XP 64 bit and you should be fine.

Regards
Victor Sturgeon
Halock Security Labs. Halock Security Labs | Purpose Driven Security

Thank you so much Victor, right now I have given up on Vista (temporarily)
switch back to XP64. But will go back there and try your solution. I was
thinking the same thing that it has to be the drivers.

But thanks anyways.

Regards

"VSturgeon" wrote:

>
> Hello.
>
> I had exactly the same problem, drove me nuts for a few days. I had to
> think back to when I first installed Vista x64, it was back before the
> vista drivers were released. The problem is that the Acer Ferrari
> Broadcom hardware needs a specific Acer modified OEM driver. None of the
> generic Vista, or broadcom drivers will work. It has something to do
> with the AMD chipset. Anyway the solution is as follows.
>
> Goto the Acer support site and get the XP driver for the Broadcom
> ethernet driver 'LAN Driver Broadcom 9.25.0.0.zip'
> (ftp://ftp.support.acer-euro.com/note...209.25.0.0.zip).
>
> The ftp site is here:
> ftp://ftp.support.acer-euro.com/note...i_5000/driver/
>
> Expand this to a USB drive. Then install the driver in the XP x64
> directory. Its signed and will work in Vista without any problems.
>
> You should make sure that Vista or other software updates do not
> overwrite the driver in the future. This happened to me and it took me a
> few days to figure it out.
>
> So remember, use the Acer OEM drivers for XP 64 bit and you should be
> fine.
>
> Regards
> Victor Sturgeon
> Halock Security Labs. 'Halock Security Labs | Purpose Driven Security'
> (http://www.halock.com)
>
>
> --
> VSturgeon
>