Everytime I reboot the laptop I loose the ability to connect to the internet
although the laptop confirms a connection to the wireless network router. As
soons as I click "Diagnose this connection" and choose "Automatically get new
IP Settings for the network adapter" I have internet connectivity restored.

The laptop is an HP dv6755ca, less then one week old, and has been checked
to be sure all drivers and updates have been installed. I have run
anti-virus and checked for malware/spyware. The network setup is 1. PC
connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless gateway.

Although the setup was walked through with me by the technician (over the
phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site [except
that I have had no issues with the wired connection].

Any ideas as to how to get this setup so that I don't have to diagnose the
laptop's internet connection everytime I turn it on?

You could try right-clicking on your laptop's Network connection, left-click
Properties, disable TCP/IPv6, and see if tha makes a difference.

"WilliamW" wrote:

> Everytime I reboot the laptop I loose the ability to connect to the internet
> although the laptop confirms a connection to the wireless network router. As
> soons as I click "Diagnose this connection" and choose "Automatically get new
> IP Settings for the network adapter" I have internet connectivity restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

right click on the network connection>left click properties> left click
Internet Protocol Version 4 (TCP/IPv4)> and make sure that it is set to
"Obtain an IP address automatically". When you specify an IP address you
don't get internet. With DHCP enabled you get an IP address automatically
that will let you access the internet.
Hope this helped,
guitardude

"WilliamW" <WilliamW@xxxxxx> wrote in message
news:B32F14E5-DF42-4946-A1EF-585FE0BE08E7@xxxxxx

> Everytime I reboot the laptop I loose the ability to connect to the
> internet
> although the laptop confirms a connection to the wireless network router.
> As
> soons as I click "Diagnose this connection" and choose "Automatically get
> new
> IP Settings for the network adapter" I have internet connectivity
> restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless
> gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site
> [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

When I click on the Red X (before trying to the other fix) I get the Windows
Network Diagnostics window saying "There may be a problem with your Domain
Name Server (DNS) configuration....Windows found a problem that cannot be
repaired automatically". Not sure if this will narrow down any help or if
this is a seperate issue.

"WilliamW" wrote:

> Everytime I reboot the laptop I loose the ability to connect to the internet
> although the laptop confirms a connection to the wireless network router. As
> soons as I click "Diagnose this connection" and choose "Automatically get new
> IP Settings for the network adapter" I have internet connectivity restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

orry, I forgot to mention that neither of the above 2 suggestions worked.
Thanks though.

"WilliamW" wrote:

> Everytime I reboot the laptop I loose the ability to connect to the internet
> although the laptop confirms a connection to the wireless network router. As
> soons as I click "Diagnose this connection" and choose "Automatically get new
> IP Settings for the network adapter" I have internet connectivity restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

go to the properties dialogue again and select the TCP/IPv4 properties. Set
the DNS to use 208.67.222.222 and 208.67.220.220
these DNS servers are provided by OpenDNS. A lot of times they are faster
than your ISP's and offer other great features too. go to their website to
learn more. www.opendns.com
guitardude

"WilliamW" <WilliamW@xxxxxx> wrote in message
news:B32F14E5-DF42-4946-A1EF-585FE0BE08E7@xxxxxx

> Everytime I reboot the laptop I loose the ability to connect to the
> internet
> although the laptop confirms a connection to the wireless network router.
> As
> soons as I click "Diagnose this connection" and choose "Automatically get
> new
> IP Settings for the network adapter" I have internet connectivity
> restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless
> gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site
> [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

I have located what changes everytime the computer reboots, but I don't know
how to change the default setting. When the connection is working the IPv4
address is set to 192.168.0.68, but when I reboot the setting always starts
169.254.176.138
How do I set this to start properly?


"WilliamW" wrote:

> Everytime I reboot the laptop I loose the ability to connect to the internet
> although the laptop confirms a connection to the wireless network router. As
> soons as I click "Diagnose this connection" and choose "Automatically get new
> IP Settings for the network adapter" I have internet connectivity restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

Go to the 192.168.0.1 configuration page you mentioned in your first post.
either in DHCP settings or General Setting (or something like that) you will
probably be able to specify what pool if assigns IP addresses from. If you
find anything about the "lease time" for each IP address you might want to
set it to "forever". I am going off of the way my routers menus are so yours
will probably be a bit different. If you don't have any luck here you might
try specifying the IP address that works in the IPv4 properties we have
talked about instead of using the "automatically get IP address". As I said
earlier, my understanding of specifying IP addresses is that it works only
for local purposes. But you might want to give it a shot at putting in
192.168.0.68 to be the IP address. go to the IPv4 properties, select "Use
the following IP address:" and for IP address put 192.168.0.68 then press
tab to go to the Subnet mask which should automatically fill in to
255.255.255.0, then default gateway should be 192.168.0.1 If this still does
not give you internet, then disable DHCP on your wireless gateway and see if
any thing changes. I hope this didn't sound too much like rambling
guitardude

"WilliamW" <WilliamW@xxxxxx> wrote in message
news:B32F14E5-DF42-4946-A1EF-585FE0BE08E7@xxxxxx

> Everytime I reboot the laptop I loose the ability to connect to the
> internet
> although the laptop confirms a connection to the wireless network router.
> As
> soons as I click "Diagnose this connection" and choose "Automatically get
> new
> IP Settings for the network adapter" I have internet connectivity
> restored.
>
> The laptop is an HP dv6755ca, less then one week old, and has been checked
> to be sure all drivers and updates have been installed. I have run
> anti-virus and checked for malware/spyware. The network setup is 1. PC
> connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless
> gateway.
>
> Although the setup was walked through with me by the technician (over the
> phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site
> [except
> that I have had no issues with the wired connection].
>
> Any ideas as to how to get this setup so that I don't have to diagnose the
> laptop's internet connection everytime I turn it on?

Well I tried this:

TCP/IP stack repair options for use with Windows Vista.
Start, Programs\Accessories and right click on Command Prompt, select "Run
as Administrator" to open a command prompt.
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset
reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset
reset.log
Reboot the machine.

Ddn't work. Everytime I reboot and run "ipconfig /all" I notice the same
IPv4 address coming up 169.254.x.x(preferred). I don't know why the wireless
connection keeps getting that address. I'm sure that if it didn't all would
be fine.

The workaround you gave me is the only one that worked. A static IP address
had to be used. However, I haven't gone back to work yet to see if the
laptop will still connect at work using the 192.168 static address. There
were never any problems connecting at work, just from home. BTW if it
matters work uses WEP not WPA. Sad but true.

I will let you know how it goes once I've been to work.

"guitardude" wrote:

> Go to the 192.168.0.1 configuration page you mentioned in your first post.
> either in DHCP settings or General Setting (or something like that) you will
> probably be able to specify what pool if assigns IP addresses from. If you
> find anything about the "lease time" for each IP address you might want to
> set it to "forever". I am going off of the way my routers menus are so yours
> will probably be a bit different. If you don't have any luck here you might
> try specifying the IP address that works in the IPv4 properties we have
> talked about instead of using the "automatically get IP address". As I said
> earlier, my understanding of specifying IP addresses is that it works only
> for local purposes. But you might want to give it a shot at putting in
> 192.168.0.68 to be the IP address. go to the IPv4 properties, select "Use
> the following IP address:" and for IP address put 192.168.0.68 then press
> tab to go to the Subnet mask which should automatically fill in to
> 255.255.255.0, then default gateway should be 192.168.0.1 If this still does
> not give you internet, then disable DHCP on your wireless gateway and see if
> any thing changes. I hope this didn't sound too much like rambling
> guitardude
>
> "WilliamW" <WilliamW@xxxxxx> wrote in message
> news:B32F14E5-DF42-4946-A1EF-585FE0BE08E7@xxxxxx

> > Everytime I reboot the laptop I loose the ability to connect to the
> > internet
> > although the laptop confirms a connection to the wireless network router.
> > As
> > soons as I click "Diagnose this connection" and choose "Automatically get
> > new
> > IP Settings for the network adapter" I have internet connectivity
> > restored.
> >
> > The laptop is an HP dv6755ca, less then one week old, and has been checked
> > to be sure all drivers and updates have been installed. I have run
> > anti-virus and checked for malware/spyware. The network setup is 1. PC
> > connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless
> > gateway.
> >
> > Although the setup was walked through with me by the technician (over the
> > phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site
> > [except
> > that I have had no issues with the wired connection].
> >
> > Any ideas as to how to get this setup so that I don't have to diagnose the
> > laptop's internet connection everytime I turn it on?

>

in the IPv4 properties you can set up an "Alternate Configuration". I have
never used it but you might try it out. sorry I don't know any more,
guitardude

"WilliamW" <WilliamW@xxxxxx> wrote in message
news:EA02F63D-194B-43D1-B975-549D330DE149@xxxxxx

> Well I tried this:
>
> TCP/IP stack repair options for use with Windows Vista.
> Start, Programs\Accessories and right click on Command Prompt, select "Run
> as Administrator" to open a command prompt.
> Reset WINSOCK entries to installation defaults: netsh winsock reset
> catalog
> Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset
> reset.log
> Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset
> reset.log
> Reboot the machine.
>
> Ddn't work. Everytime I reboot and run "ipconfig /all" I notice the same
> IPv4 address coming up 169.254.x.x(preferred). I don't know why the
> wireless
> connection keeps getting that address. I'm sure that if it didn't all
> would
> be fine.
>
> The workaround you gave me is the only one that worked. A static IP
> address
> had to be used. However, I haven't gone back to work yet to see if the
> laptop will still connect at work using the 192.168 static address. There
> were never any problems connecting at work, just from home. BTW if it
> matters work uses WEP not WPA. Sad but true.
>
> I will let you know how it goes once I've been to work.
>
> "guitardude" wrote:
>

>> Go to the 192.168.0.1 configuration page you mentioned in your first
>> post.
>> either in DHCP settings or General Setting (or something like that) you
>> will
>> probably be able to specify what pool if assigns IP addresses from. If
>> you
>> find anything about the "lease time" for each IP address you might want
>> to
>> set it to "forever". I am going off of the way my routers menus are so
>> yours
>> will probably be a bit different. If you don't have any luck here you
>> might
>> try specifying the IP address that works in the IPv4 properties we have
>> talked about instead of using the "automatically get IP address". As I
>> said
>> earlier, my understanding of specifying IP addresses is that it works
>> only
>> for local purposes. But you might want to give it a shot at putting in
>> 192.168.0.68 to be the IP address. go to the IPv4 properties, select "Use
>> the following IP address:" and for IP address put 192.168.0.68 then press
>> tab to go to the Subnet mask which should automatically fill in to
>> 255.255.255.0, then default gateway should be 192.168.0.1 If this still
>> does
>> not give you internet, then disable DHCP on your wireless gateway and see
>> if
>> any thing changes. I hope this didn't sound too much like rambling
>> guitardude
>>
>> "WilliamW" <WilliamW@xxxxxx> wrote in message
>> news:B32F14E5-DF42-4946-A1EF-585FE0BE08E7@xxxxxx

>> > Everytime I reboot the laptop I loose the ability to connect to the
>> > internet
>> > although the laptop confirms a connection to the wireless network
>> > router.
>> > As
>> > soons as I click "Diagnose this connection" and choose "Automatically
>> > get
>> > new
>> > IP Settings for the network adapter" I have internet connectivity
>> > restored.
>> >
>> > The laptop is an HP dv6755ca, less then one week old, and has been
>> > checked
>> > to be sure all drivers and updates have been installed. I have run
>> > anti-virus and checked for malware/spyware. The network setup is 1. PC
>> > connected via ethernet, 1. wireless laptop and 1. smc8014w-g wireless
>> > gateway.
>> >
>> > Although the setup was walked through with me by the technician (over
>> > the
>> > phone) I'm not yet ruling out a faulty set-up in the 192.168.0.1 site
>> > [except
>> > that I have had no issues with the wired connection].
>> >
>> > Any ideas as to how to get this setup so that I don't have to diagnose
>> > the
>> > laptop's internet connection everytime I turn it on?

>>