Can't connect to internet with Internet Explorer

01-20-2008

I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet
Explorer, or any other program that tries to connect to a www page, it fails.
When I click on the diagnose option on the resulting error page, I get this
message "www.msn.com is not set up to establish a connection on port "World
Wide Web service (HTTP) with this computer." I tried all of the repairs
listed on the resulting help page which is very basic. I also became familiar
with how Vista appears to handle networking and internet access. I compared
my ipconfig listing with ones I found in various help blogs or sites and it
appears it is connected ok. I get email ok, although I had to do a few minor
repairs. I can't find any mention of the error on Microsft or the listing
here. Any suggestions?

01-20-2008

It may be a security software. This troubleshooting page may help.

Vista Internet Access IssuesVista canâ€™t access the Internet because of
TCP/IP settings Vista can't access the Internet because of security software
Vista drop the Internet connection ...
www.chicagotech.net/vista/vistaieissues.htm

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

"AHB" <AHB@xxxxxx> wrote in message
news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@xxxxxx

	Quote:
	>I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet > Explorer, or any other program that tries to connect to a www page, it > fails. > When I click on the diagnose option on the resulting error page, I get > this > message "www.msn.com is not set up to establish a connection on port > "World > Wide Web service (HTTP) with this computer." I tried all of the repairs > listed on the resulting help page which is very basic. I also became > familiar > with how Vista appears to handle networking and internet access. I > compared > my ipconfig listing with ones I found in various help blogs or sites and > it > appears it is connected ok. I get email ok, although I had to do a few > minor > repairs. I can't find any mention of the error on Microsft or the listing > here. Any suggestions?

01-20-2008

Thanks, Robert. Norton 360 was the culprit. I removed it and the Norton
update program and IE worked immediately. I am also finding some of the
programs I would normally use a lot have to be reinstalled to work properly.

"Robert L. (MS-MVP)" wrote:

Quote:

> It may be a security software. This troubleshooting page may help.
>
> Vista Internet Access IssuesVista canâ€™t access the Internet because of
> TCP/IP settings Vista can't access the Internet because of security software
> Vista drop the Internet connection ...
> www.chicagotech.net/vista/vistaieissues.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "AHB" <AHB@xxxxxx> wrote in message
> news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@xxxxxx

	Quote:
	> >I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet > > Explorer, or any other program that tries to connect to a www page, it > > fails. > > When I click on the diagnose option on the resulting error page, I get > > this > > message "www.msn.com is not set up to establish a connection on port > > "World > > Wide Web service (HTTP) with this computer." I tried all of the repairs > > listed on the resulting help page which is very basic. I also became > > familiar > > with how Vista appears to handle networking and internet access. I > > compared > > my ipconfig listing with ones I found in various help blogs or sites and > > it > > appears it is connected ok. I get email ok, although I had to do a few > > minor > > repairs. I can't find any mention of the error on Microsft or the listing > > here. Any suggestions?

>
>

01-21-2008

Thank you for the feedback.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

"AHB" <AHB@xxxxxx> wrote in message
news:2640351C-25DE-4C32-AD68-B00370AEA25A@xxxxxx

Quote:

> Thanks, Robert. Norton 360 was the culprit. I removed it and the Norton
> update program and IE worked immediately. I am also finding some of the
> programs I would normally use a lot have to be reinstalled to work
> properly.
>
> "Robert L. (MS-MVP)" wrote:
>

Quote:

>> It may be a security software. This troubleshooting page may help.
>>
>> Vista Internet Access IssuesVista canâ€™t access the Internet because of
>> TCP/IP settings Vista can't access the Internet because of security
>> software
>> Vista drop the Internet connection ...
>> www.chicagotech.net/vista/vistaieissues.htm
>>
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "AHB" <AHB@xxxxxx> wrote in message
>> news:37A784A0-9BE7-4E29-8FB7-B98F6B6F998C@xxxxxx

	Quote:
	>> >I just upgraded from Windows XP Pro to Vista Ultimate. When I run >> >Internet >> > Explorer, or any other program that tries to connect to a www page, it >> > fails. >> > When I click on the diagnose option on the resulting error page, I get >> > this >> > message "www.msn.com is not set up to establish a connection on port >> > "World >> > Wide Web service (HTTP) with this computer." I tried all of the repairs >> > listed on the resulting help page which is very basic. I also became >> > familiar >> > with how Vista appears to handle networking and internet access. I >> > compared >> > my ipconfig listing with ones I found in various help blogs or sites >> > and >> > it >> > appears it is connected ok. I get email ok, although I had to do a few >> > minor >> > repairs. I can't find any mention of the error on Microsft or the >> > listing >> > here. Any suggestions?

>>
>>

01-20-2008	#1 (permalink)
AHB Guest n/a posts	Can't connect to internet with Internet Explorer I just upgraded from Windows XP Pro to Vista Ultimate. When I run Internet Explorer, or any other program that tries to connect to a www page, it fails. When I click on the diagnose option on the resulting error page, I get this message "www.msn.com is not set up to establish a connection on port "World Wide Web service (HTTP) with this computer." I tried all of the repairs listed on the resulting help page which is very basic. I also became familiar with how Vista appears to handle networking and internet access. I compared my ipconfig listing with ones I found in various help blogs or sites and it appears it is connected ok. I get email ok, although I had to do a few minor repairs. I can't find any mention of the error on Microsft or the listing here. Any suggestions?
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