Windows Vista Forums

VPN connection dropping
  1. #1


    ncacia Guest

    VPN connection dropping

    I'm able to connect to the VPN at my company (which I set up - it's a Windows
    2003 Server Running VPN services) and am able to Remote Desktop / Ping / Use
    full Outlook just fine.

    For a while.

    After a certain amount of time (usually 60 to 90 minutes) the VPN connection
    will all of a sudden stop transmitting data. According to an ipconfig I
    still have an IP on the remote network, but all traffic ceases. Outlook
    reports that it has lost connection to the Exchange Server, ping tests fail,
    no more remote desktop, dogs and cats living together... mass hysteria.

    If I open up my Network Connections folder, the VPN Connection still shows
    up as "Connected". If I try to disconnect it, I get the "Attempting to
    Disconnect from VPN" window, at which point it hangs (I've let this try to
    disconnect for 2 hours at one point, with no results). I can't close out of
    that window unless I go into Task Manager and kill the explorer.exe process.

    Usually, I end up rebooting my machine every 60 to 90 minutes just so I can
    reconnect to the VPN and resume my work. As you can imagine, this is getting
    annoying.



    Help please!

    Thanks!

    ~ Nick

      My System SpecsSystem Spec

  2. #2


    ncacia Guest

    RE: VPN connection dropping

    Sorry, one detail I left out of my original post...

    On my XP machines, I'm able to stay connected to the VPN indefinitely, and
    other XP users report the same thing.

    "ncacia" wrote:

    > I'm able to connect to the VPN at my company (which I set up - it's a Windows
    > 2003 Server Running VPN services) and am able to Remote Desktop / Ping / Use
    > full Outlook just fine.
    >
    > For a while.
    >
    > After a certain amount of time (usually 60 to 90 minutes) the VPN connection
    > will all of a sudden stop transmitting data. According to an ipconfig I
    > still have an IP on the remote network, but all traffic ceases. Outlook
    > reports that it has lost connection to the Exchange Server, ping tests fail,
    > no more remote desktop, dogs and cats living together... mass hysteria.
    >
    > If I open up my Network Connections folder, the VPN Connection still shows
    > up as "Connected". If I try to disconnect it, I get the "Attempting to
    > Disconnect from VPN" window, at which point it hangs (I've let this try to
    > disconnect for 2 hours at one point, with no results). I can't close out of
    > that window unless I go into Task Manager and kill the explorer.exe process.
    >
    > Usually, I end up rebooting my machine every 60 to 90 minutes just so I can
    > reconnect to the VPN and resume my work. As you can imagine, this is getting
    > annoying.
    >
    > Help please!
    >
    > Thanks!
    >
    > ~ Nick

      My System SpecsSystem Spec

  3. #3


    Robert L. \(MS-MVP\) Guest

    Re: VPN connection dropping

    You may want to disable IPv6. Please post back with the result.

    --
    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on
    http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on
    http://www.HowToNetworking.com


    "ncacia" <ncacia@xxxxxx> wrote in message
    news4DC5269-28E2-4330-85FE-497BD5AB5B3E@xxxxxx

    > I'm able to connect to the VPN at my company (which I set up - it's a
    > Windows
    > 2003 Server Running VPN services) and am able to Remote Desktop / Ping /
    > Use
    > full Outlook just fine.
    >
    > For a while.
    >
    > After a certain amount of time (usually 60 to 90 minutes) the VPN
    > connection
    > will all of a sudden stop transmitting data. According to an ipconfig I
    > still have an IP on the remote network, but all traffic ceases. Outlook
    > reports that it has lost connection to the Exchange Server, ping tests
    > fail,
    > no more remote desktop, dogs and cats living together... mass hysteria.
    >
    > If I open up my Network Connections folder, the VPN Connection still shows
    > up as "Connected". If I try to disconnect it, I get the "Attempting to
    > Disconnect from VPN" window, at which point it hangs (I've let this try to
    > disconnect for 2 hours at one point, with no results). I can't close out
    > of
    > that window unless I go into Task Manager and kill the explorer.exe
    > process.
    >
    > Usually, I end up rebooting my machine every 60 to 90 minutes just so I
    > can
    > reconnect to the VPN and resume my work. As you can imagine, this is
    > getting
    > annoying.
    >
    > Help please!
    >
    > Thanks!
    >
    > ~ Nick

      My System SpecsSystem Spec

  4. #4


    ncacia Guest

    Re: VPN connection dropping

    So far so good....

    I disabled IPv6 on ONLY my VPN connection and it dropped after 73 minutes as
    per usual

    Then I disabled IPv6 on BOTH the VPN and also on my local wireless
    connection, and it's been up for over 2 hours thus far.

    If it drops again, I'll post back here, but until then, thank you for your
    help!

    ~ Nick

    "Robert L. (MS-MVP)" wrote:

    > You may want to disable IPv6. Please post back with the result.
    >
    > --
    > Bob Lin, MS-MVP, MCSE & CNE
    > Networking, Internet, Routing, VPN Troubleshooting on
    > http://www.ChicagoTech.net
    > How to Setup Windows, Network, VPN & Remote Access on
    > http://www.HowToNetworking.com
    >
    >
    > "ncacia" <ncacia@xxxxxx> wrote in message
    > news4DC5269-28E2-4330-85FE-497BD5AB5B3E@xxxxxx

    > > I'm able to connect to the VPN at my company (which I set up - it's a
    > > Windows
    > > 2003 Server Running VPN services) and am able to Remote Desktop / Ping /
    > > Use
    > > full Outlook just fine.
    > >
    > > For a while.
    > >
    > > After a certain amount of time (usually 60 to 90 minutes) the VPN
    > > connection
    > > will all of a sudden stop transmitting data. According to an ipconfig I
    > > still have an IP on the remote network, but all traffic ceases. Outlook
    > > reports that it has lost connection to the Exchange Server, ping tests
    > > fail,
    > > no more remote desktop, dogs and cats living together... mass hysteria.
    > >
    > > If I open up my Network Connections folder, the VPN Connection still shows
    > > up as "Connected". If I try to disconnect it, I get the "Attempting to
    > > Disconnect from VPN" window, at which point it hangs (I've let this try to
    > > disconnect for 2 hours at one point, with no results). I can't close out
    > > of
    > > that window unless I go into Task Manager and kill the explorer.exe
    > > process.
    > >
    > > Usually, I end up rebooting my machine every 60 to 90 minutes just so I
    > > can
    > > reconnect to the VPN and resume my work. As you can imagine, this is
    > > getting
    > > annoying.
    > >
    > > Help please!
    > >
    > > Thanks!
    > >
    > > ~ Nick
    >
    >

      My System SpecsSystem Spec

  5. #5


    ncacia Guest

    Re: VPN connection dropping

    Ugh, I spoke too soon...

    2 hours and 30 minutes of connection time, and my VPN dropped again.

    I tried to disconnect from the VPN (since it still shows up as "Connected"
    in my Network Connections folder) and once again, the "Disconnecting from
    VPN" window pops up but freezes, with me unable to close it or cancel or
    anything.

    This time, I received a 169.254.0.30 address on the VPN after attempting to
    disconnect. My regular internet connection has stayed up throughout this
    whole process.

    Thanks,

    Nick

    "Robert L. (MS-MVP)" wrote:

    > You may want to disable IPv6. Please post back with the result.
    >
    > --
    > Bob Lin, MS-MVP, MCSE & CNE
    > Networking, Internet, Routing, VPN Troubleshooting on
    > http://www.ChicagoTech.net
    > How to Setup Windows, Network, VPN & Remote Access on
    > http://www.HowToNetworking.com
    >
    >
    > "ncacia" <ncacia@xxxxxx> wrote in message
    > news4DC5269-28E2-4330-85FE-497BD5AB5B3E@xxxxxx

    > > I'm able to connect to the VPN at my company (which I set up - it's a
    > > Windows
    > > 2003 Server Running VPN services) and am able to Remote Desktop / Ping /
    > > Use
    > > full Outlook just fine.
    > >
    > > For a while.
    > >
    > > After a certain amount of time (usually 60 to 90 minutes) the VPN
    > > connection
    > > will all of a sudden stop transmitting data. According to an ipconfig I
    > > still have an IP on the remote network, but all traffic ceases. Outlook
    > > reports that it has lost connection to the Exchange Server, ping tests
    > > fail,
    > > no more remote desktop, dogs and cats living together... mass hysteria.
    > >
    > > If I open up my Network Connections folder, the VPN Connection still shows
    > > up as "Connected". If I try to disconnect it, I get the "Attempting to
    > > Disconnect from VPN" window, at which point it hangs (I've let this try to
    > > disconnect for 2 hours at one point, with no results). I can't close out
    > > of
    > > that window unless I go into Task Manager and kill the explorer.exe
    > > process.
    > >
    > > Usually, I end up rebooting my machine every 60 to 90 minutes just so I
    > > can
    > > reconnect to the VPN and resume my work. As you can imagine, this is
    > > getting
    > > annoying.
    > >
    > > Help please!
    > >
    > > Thanks!
    > >
    > > ~ Nick
    >
    >

      My System SpecsSystem Spec

  6. #6


    Eric Legault [MVP - Outlook] Guest

    RE: VPN connection dropping

    I have the exact same issue, except it doesn't hang when I disconnect - it
    hangs when I try to RE-connect. I simply cancel the reconnect and connect
    again and I'm back on. However, my connection drops very frequently - every
    5 minutes at the worst.

    Yes, I've removed IPv6 and I have a DNS suffix specified for IPv4.

    --
    Eric Legault - Outlook MVP, MCDBA, MCTS (SharePoint programming, etc.)
    Try Picture Attachments Wizard for Outlook:
    http://www.collaborativeinnovations.ca
    Blog: http://blogs.officezealot.com/legault/


    "ncacia" wrote:

    > Sorry, one detail I left out of my original post...
    >
    > On my XP machines, I'm able to stay connected to the VPN indefinitely, and
    > other XP users report the same thing.
    >
    > "ncacia" wrote:
    >

    > > I'm able to connect to the VPN at my company (which I set up - it's a Windows
    > > 2003 Server Running VPN services) and am able to Remote Desktop / Ping / Use
    > > full Outlook just fine.
    > >
    > > For a while.
    > >
    > > After a certain amount of time (usually 60 to 90 minutes) the VPN connection
    > > will all of a sudden stop transmitting data. According to an ipconfig I
    > > still have an IP on the remote network, but all traffic ceases. Outlook
    > > reports that it has lost connection to the Exchange Server, ping tests fail,
    > > no more remote desktop, dogs and cats living together... mass hysteria.
    > >
    > > If I open up my Network Connections folder, the VPN Connection still shows
    > > up as "Connected". If I try to disconnect it, I get the "Attempting to
    > > Disconnect from VPN" window, at which point it hangs (I've let this try to
    > > disconnect for 2 hours at one point, with no results). I can't close out of
    > > that window unless I go into Task Manager and kill the explorer.exe process.
    > >
    > > Usually, I end up rebooting my machine every 60 to 90 minutes just so I can
    > > reconnect to the VPN and resume my work. As you can imagine, this is getting
    > > annoying.
    > >
    > > Help please!
    > >
    > > Thanks!
    > >
    > > ~ Nick

      My System SpecsSystem Spec

  7. #7


    ObieOne Guest

    Re: VPN connection dropping


    Hi folks,

    Has anyone of you been able to fix this?

    I have quit the same issue.
    I work on my Vista Business laptop using a VPN to an SBS2003.
    Works ok for all day. No issue's what so ever.

    However if I shut down my laptop (or only the VPN) at the end of the
    day it just hangs on 'closing connection'.
    Once I let it stay there for an hour, no results.

    I noticed when I first choose to logoff and then shut down the laptop
    it works ok.

    Any suggestion?
    Arno


    --
    ObieOne
    ------------------------------------------------------------------------
    ObieOne's Profile: http://forums.techarena.in/member.php?userid=34210
    View this thread: http://forums.techarena.in/showthread.php?t=914556

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      My System SpecsSystem Spec

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