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| | #1 (permalink) |
| | Vista home premium sudden loss of network I posted this message to forum sometime back - have been using Vista home edition on a Toshiba laptop for almost 6 months now without any issues when suddenly since last couple of weeks I am having networking problems. Suddenly in the middle of work the connection would be lost. I am using wireless adapter. So I investigated the issue but could not find anything conclusive. When this happens I am unable to ping my router. Initially I suspected my cable modem / router but that is fine beceuase I have another laptop that works fine when this happens. I now suspect that it is to do with a problem for which a hotfix is available. It is called http://support.microsoft.com/kb/937168/en-us KB 937168. Unfortunatley when I filled out the form I received an email from MS support that the hotfix is not available!!! Not sure where to go from here. Why write a KB article with a dangling carrot when it leads to a dead end :-) |
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| | #2 (permalink) |
| | Re: Vista home premium sudden loss of network Are you using ICS? -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Nasir" <Nasir@xxxxxx> wrote in message news:C467A829-3EFA-464E-976B-5E70CD695044@xxxxxx Quote: >I posted this message to forum sometime back - > have been using Vista home edition on a Toshiba laptop for almost 6 > months now without any issues when suddenly since last couple of weeks > I am having networking problems. > > Suddenly in the middle of work the connection would be lost. I am > using wireless adapter. > > So I investigated the issue but could not find anything conclusive. > > When this happens I am unable to ping my router. Initially I suspected > my cable modem / router but that is fine beceuase I have another > laptop that works fine when this happens. > > I now suspect that it is to do with a problem for which a hotfix is > available. It is called http://support.microsoft.com/kb/937168/en-us KB > 937168. > Unfortunatley when I filled out the form I received an email from MS > support > that the hotfix is not available!!! > Not sure where to go from here. Why write a KB article with a dangling > carrot when it leads to a dead end :-) > |
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| | #3 (permalink) |
| | Re: Vista home premium sudden loss of network Hi This patch relates to ICS, if you have a Router you do not need ICS. Otherwise it might be a marginal connection with the Wireless. Try another Wireless channel. Jack (MVP-Networking). "Nasir" <Nasir@xxxxxx> wrote in message news:C467A829-3EFA-464E-976B-5E70CD695044@xxxxxx Quote: >I posted this message to forum sometime back - > have been using Vista home edition on a Toshiba laptop for almost 6 > months now without any issues when suddenly since last couple of weeks > I am having networking problems. > > Suddenly in the middle of work the connection would be lost. I am > using wireless adapter. > > So I investigated the issue but could not find anything conclusive. > > When this happens I am unable to ping my router. Initially I suspected > my cable modem / router but that is fine beceuase I have another > laptop that works fine when this happens. > > I now suspect that it is to do with a problem for which a hotfix is > available. It is called http://support.microsoft.com/kb/937168/en-us KB > 937168. > Unfortunatley when I filled out the form I received an email from MS > support > that the hotfix is not available!!! > Not sure where to go from here. Why write a KB article with a dangling > carrot when it leads to a dead end :-) > |
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| | #4 (permalink) |
| | Re: Vista home premium sudden loss of network No I was not using ICS. I tried the patch anyway but it does not solve my problem. The connection intermittently fails and the only recourse is a reboot. Is anyone aware of any other patch like this, the symptoms tha this patch talked about (albeit ICS) looked remarkably similar to my problem. "Jack (MVP-Networking)." wrote: Quote: > Hi > This patch relates to ICS, if you have a Router you do not need ICS. > Otherwise it might be a marginal connection with the Wireless. > Try another Wireless channel. > Jack (MVP-Networking). > > "Nasir" <Nasir@xxxxxx> wrote in message > news:C467A829-3EFA-464E-976B-5E70CD695044@xxxxxx Quote: > >I posted this message to forum sometime back - > > have been using Vista home edition on a Toshiba laptop for almost 6 > > months now without any issues when suddenly since last couple of weeks > > I am having networking problems. > > > > Suddenly in the middle of work the connection would be lost. I am > > using wireless adapter. > > > > So I investigated the issue but could not find anything conclusive. > > > > When this happens I am unable to ping my router. Initially I suspected > > my cable modem / router but that is fine beceuase I have another > > laptop that works fine when this happens. > > > > I now suspect that it is to do with a problem for which a hotfix is > > available. It is called http://support.microsoft.com/kb/937168/en-us KB > > 937168. > > Unfortunatley when I filled out the form I received an email from MS > > support > > that the hotfix is not available!!! > > Not sure where to go from here. Why write a KB article with a dangling > > carrot when it leads to a dead end :-) > > > |
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| | #5 (permalink) |
| | Re: Vista home premium sudden loss of network I have been experiencing the exact same problem Nasir describes, except with a wired connection and not a wireless one. My network connection will be up and running just fine after I boot my computer, but it will inevitably go down at some point - maybe after half an hour of being online, maybe 3 hours. I have tried unbinding IPv6, doing an ipconfig/release and /renew, an ipconfig/flushdns, I have turned off the option in the Power Management tab of the Properties window for my NIC driver in Device Manager so that the computer cannot turn off the NIC to save power.......I even installed Vista SP 1 last night since I had read that it made changes to the way IPv6 was handled and to how/when NIC drivers themselves were allowed to go to sleep, but the problem persists. As stated above, the only solution is to restart when the connection drops. I am connected directly to the net (ethernet cable out the back of my cable modem and into the port on my laptop), so it's not a matter of a bad router. At this point, I'm not sure what else to try, short of putting a new network card in the computer. Ideas, anyone? Thanks! |
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