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| | Vista - Losing wireless sporadically, not after sleeping, must restart |
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| 03-16-2008 | #1 |
| | Losing wireless sporadically, not after sleeping, must restart Hi this is a new notebook computer. I sometimes get kicked off the internet while I'm at home, while I'm actually on it as in not after "sleep" mode. My roommate doesn't have problems, and I haven't noticed problems elsewhere although I only very rarely use it elsewhere. I have started to use it just in front of the modem itself, without any other devices nearby. It works again after I restart the computer. We had the key changed recently. My roommate used to get kicked off but then would just unplug & replug the modem, and she didn't have to restart her computer. I've checked with Gateway and they swear for some reason it couldn't be my computer although that seems fishy to me. Comcast can't see why it would have to do with them and to be honest I can't either. Is it a setting on my computer? I already checked this link http://www.chicagotech.net/netforums...asc&highlight= but it has to do with getting kicked off consistently after 15 minutes. And I'm plugged into an outlet so it's not a power supply issue. Here are my specs: Gateway notebook MT3423, Vista pre-installed Realtek 8185 Extensible 802.11 b/g Wireless Device Comcast Hi-Speed Internet Access Netgear Wireless Cable Modem Gateway CG814WG Thanks very much, Susan |
| My System Specs |
| 03-16-2008 | #2 |
| | Re: Losing wireless sporadically, not after sleeping, must restart Posting the result of ipconfig /all may help. -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Susan C." <SusanC@xxxxxx> wrote in message news:A8E48E94-DE3C-4364-B354-196D0A23D624@xxxxxx Quote: > Hi this is a new notebook computer. I sometimes get kicked off the > internet > while I'm at home, while I'm actually on it as in not after "sleep" mode. > My > roommate doesn't have problems, and I haven't noticed problems elsewhere > although I only very rarely use it elsewhere. I have started to use it > just > in front of the modem itself, without any other devices nearby. > > It works again after I restart the computer. We had the key changed > recently. My roommate used to get kicked off but then would just unplug & > replug the modem, and she didn't have to restart her computer. > > I've checked with Gateway and they swear for some reason it couldn't be my > computer although that seems fishy to me. Comcast can't see why it would > have to do with them and to be honest I can't either. > > Is it a setting on my computer? I already checked this link > http://www.chicagotech.net/netforums...asc&highlight= > but it has to do with getting kicked off consistently after 15 minutes. > And > I'm plugged into an outlet so it's not a power supply issue. > > Here are my specs: > > Gateway notebook MT3423, Vista pre-installed > Realtek 8185 Extensible 802.11 b/g Wireless Device > > Comcast Hi-Speed Internet Access > Netgear Wireless Cable Modem Gateway CG814WG > > Thanks very much, > Susan |
| My System Specs |
| 03-17-2008 | #3 |
| | Re: Losing wireless sporadically, not after sleeping, must restart "Robert L. (MS-MVP)" wrote: Quote: > Posting the result of ipconfig /all may help. > Windows IP Configuration Host Name . . . . . . . . . . . . : SUSAN-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : chn.comcast.net Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : chn.comcast.net Description . . . . . . . . . . . : Realtek 8185 Extensible 802.11b/g Wireles s Device Physical Address. . . . . . . . . : 00-C0-A8-F4-71-B8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::b4fc:59af:1468:78e8%9(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 12:11:44 AM Lease Expires . . . . . . . . . . : Monday, March 17, 2008 3:11:48 AM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 234930344 DNS Servers . . . . . . . . . . . : 68.87.73.242 68.87.71.226 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-03-25-48-E1-87 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : chn.comcast.net Description . . . . . . . . . . . : isatap.chn.comcast.net Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.3%16(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 68.87.73.242 68.87.71.226 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{7733F44F-112E-4968-9481-3879BF197 D2F} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 13: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:282d:2b6a:3f57:fffc(Pref erred) Link-local IPv6 Address . . . . . : fe80::282d:2b6a:3f57:fffc%14(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\SUSAN> |
| My System Specs |
| 03-17-2008 | #4 |
| | Re: Losing wireless sporadically, not after sleeping, must restart you can try unbinding IPv6 http://digitalmediaphile.wordpress.c...windows-vista/ what programs are you using when you are disconnected? On Sun, 16 Mar 2008 23:31:01 -0700, Susan C. <SusanC@xxxxxx> wrote: Quote: > > >"Robert L. (MS-MVP)" wrote: > Quote: >> Posting the result of ipconfig /all may help. >> > > >Windows IP Configuration > > Host Name . . . . . . . . . . . . : SUSAN-PC > Primary Dns Suffix . . . . . . . : > Node Type . . . . . . . . . . . . : Hybrid > IP Routing Enabled. . . . . . . . : No > WINS Proxy Enabled. . . . . . . . : No > DNS Suffix Search List. . . . . . : chn.comcast.net > >Wireless LAN adapter Wireless Network Connection: > > Connection-specific DNS Suffix . : chn.comcast.net > Description . . . . . . . . . . . : Realtek 8185 Extensible 802.11b/g >Wireles >s Device > Physical Address. . . . . . . . . : 00-C0-A8-F4-71-B8 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > Link-local IPv6 Address . . . . . : fe80::b4fc:59af:1468:78e8%9(Preferred) > IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred) > Subnet Mask . . . . . . . . . . . : 255.255.255.0 > Lease Obtained. . . . . . . . . . : Monday, March 17, 2008 12:11:44 AM > Lease Expires . . . . . . . . . . : Monday, March 17, 2008 3:11:48 AM > Default Gateway . . . . . . . . . : 192.168.0.1 > DHCP Server . . . . . . . . . . . : 192.168.0.1 > DHCPv6 IAID . . . . . . . . . . . : 234930344 > DNS Servers . . . . . . . . . . . : 68.87.73.242 > 68.87.71.226 > 192.168.0.1 > NetBIOS over Tcpip. . . . . . . . : Enabled > >Ethernet adapter Local Area Connection: > > Media State . . . . . . . . . . . : Media disconnected > Connection-specific DNS Suffix . : > Description . . . . . . . . . . . : NVIDIA nForce Networking Controller > Physical Address. . . . . . . . . : 00-03-25-48-E1-87 > DHCP Enabled. . . . . . . . . . . : Yes > Autoconfiguration Enabled . . . . : Yes > >Tunnel adapter Local Area Connection* 6: > > Connection-specific DNS Suffix . : chn.comcast.net > Description . . . . . . . . . . . : isatap.chn.comcast.net > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 > DHCP Enabled. . . . . . . . . . . : No > Autoconfiguration Enabled . . . . : Yes > Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.3%16(Preferred) > Default Gateway . . . . . . . . . : > DNS Servers . . . . . . . . . . . : 68.87.73.242 > 68.87.71.226 > 192.168.0.1 > NetBIOS over Tcpip. . . . . . . . : Disabled > >Tunnel adapter Local Area Connection* 7: > > Media State . . . . . . . . . . . : Media disconnected > Connection-specific DNS Suffix . : > Description . . . . . . . . . . . : >isatap.{7733F44F-112E-4968-9481-3879BF197 >D2F} > Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 > DHCP Enabled. . . . . . . . . . . : No > Autoconfiguration Enabled . . . . : Yes > >Tunnel adapter Local Area Connection* 13: > > Connection-specific DNS Suffix . : > Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface > Physical Address. . . . . . . . . : 02-00-54-55-4E-01 > DHCP Enabled. . . . . . . . . . . : No > Autoconfiguration Enabled . . . . : Yes > IPv6 Address. . . . . . . . . . . : >2001:0:cf2e:308c:282d:2b6a:3f57:fffc(Pref >erred) > Link-local IPv6 Address . . . . . : fe80::282d:2b6a:3f57:fffc%14(Preferred) > Default Gateway . . . . . . . . . : :: > NetBIOS over Tcpip. . . . . . . . : Disabled > >C:\Users\SUSAN> Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
| My System Specs |
| 03-17-2008 | #5 |
| | Re: Losing wireless sporadically, not after sleeping, must restart "Barb Bowman" wrote: Quote: > you can try unbinding IPv6 > http://digitalmediaphile.wordpress.c...windows-vista/ > > what programs are you using when you are disconnected? > I'm using Research Port through my school's library, which allows me to access various academic journals. Now that I think of it, it happens repeatedly, when I'm using a citation manager called RefWorks. I just switched to Zotero by Mozilla, though. (This probably has nothing to do with it, but my wireless Microsoft mouse prevented my computer from entering into any power save mode, including the screen saver, until a Gateway tech pointed me to a rather obscure fix.) Just so I know before I try it, why would I unbind IPv6? I looked up IV6 and NIC but am puzzled as to why I would want to try this? By the way, when I started up this morning, Windows started in some limited mode, then I checked the box to start up Normally, and then when it did, I had Napster & Google Toolbar installed and the Toolbar would not go away no matter what I did. So I did a System Restore. Did this have something to do with looking at the IPconfig? Thanks very much, Susan |
| My System Specs |
| 03-17-2008 | #6 |
| | Re: Losing wireless sporadically, not after sleeping, must restart IPv6 eventually will be needed because we are running out of available space in IPv4. Many routers and network devices just don't support IPv6 yet or don't support it properly. For your purposes, unbinding it will insure that connectivity issues aren't impacted by either bad support or no support. running ipconfig has no impact on Windows startup. When you selected start normally, it included some programs that previously were blocked. On Mon, 17 Mar 2008 07:39:00 -0700, Susan C. <SusanC@xxxxxx> wrote: Quote: > > >"Barb Bowman" wrote: > Quote: >> you can try unbinding IPv6 >> http://digitalmediaphile.wordpress.c...windows-vista/ >> >> what programs are you using when you are disconnected? >> >I use Firefox 2.0....whatever the latest one is. It happens most often when >I'm using Research Port through my school's library, which allows me to >access various academic journals. Now that I think of it, it happens >repeatedly, when I'm using a citation manager called RefWorks. I just >switched to Zotero by Mozilla, though. > >(This probably has nothing to do with it, but my wireless Microsoft mouse >prevented my computer from entering into any power save mode, including the >screen saver, until a Gateway tech pointed me to a rather obscure fix.) > >Just so I know before I try it, why would I unbind IPv6? I looked up IV6 >and NIC but am puzzled as to why I would want to try this? > >By the way, when I started up this morning, Windows started in some limited >mode, then I checked the box to start up Normally, and then when it did, I >had Napster & Google Toolbar installed and the Toolbar would not go away no >matter what I did. So I did a System Restore. Did this have something to do >with looking at the IPconfig? > >Thanks very much, >Susan Barb Bowman MS-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
| My System Specs |
| 03-17-2008 | #7 |
| | Re: Losing wireless sporadically, not after sleeping, must restart Thanks for explaining! Let me see if this helps. Susan |
| My System Specs |
| 03-17-2008 | #8 |
| | Re: Losing wireless sporadically, not after sleeping, must restart Please include enough of the previous message(s) so that others trying to follow this thread know what you are talking about. Also please try to “edit out” the non relevant portions. It helps everyone. If you are using Windows Mail, Go to: Tools > Options > Send > check - “Include message in reply” -- Regards, BobF. "Susan C." <SusanC@xxxxxx> wrote in message news:78894A0F-571B-4E46-9F4F-715389C3500D@xxxxxx Quote: > Thanks for explaining! Let me see if this helps. > > Susan |
| My System Specs |
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