Windows Vista Forums

Vista Home Premium will not connect to Wireless non-broadcast SSID
  1. #1


    Josh T. Guest

    Vista Home Premium will not connect to Wireless non-broadcast SSID

    Hello, I have a fairly new Acer Aspire 5920G laptop. The wireless card is a
    Intel Wireless WiFi Link 4965AGN. I've successfully connected to many open
    access points that broadcast their SSID, and have had no problem tracking
    down and identifying access points in range of my laptop, no matter what kind
    of security they use. (WEP, WAP, etc)

    My current problem involves attempting to connect to a wireless AP that is
    NOT broadcasting an SSID and uses WEP 128 bit encryption. For reference, I
    have used a Windows XP machine and a laptop running Vista Business Edition,
    both of which can connect to the AP, which resides 6 ft away. On the Vista
    Home Premium laptop however, I get limited or no connectivity to the network.
    For additional security, the AP has a MAC filter in place and I have
    confirmed that my MAC is in the filter. Checking the packet transmission
    information on the status window, it is clear that the laptop is broadcasting
    packets without any issues, but none are being received. Logging into the
    AP, it shows no signs that my laptop has attempted to connect.

    I've installed the latest drivers available, and at this point am at a
    complete loss as to why my laptop can seemingly connect to any AP but this
    one. Especially since I can connect with other Vista versions, and with
    Windows XP.

    To ensure that I don't get a "did you plug it in reply" I would like to note
    the following as well:

    I have uninstalled and re-installed the wireless device from the Device
    Manager

    I have updated all drivers on the system both through the manufacturer, and
    through Windows Update

    I have all latest system updates from Windows Update as of this postin

    I have ensured that the wireless device is turned on, and have connected to
    an open network within range of my WEP enabled, broadcast disabled AP to
    ensure that the wireless antenna is in fact on.

    I have confirmed that I am in fact using the correct WEP key, and that I am
    using the correct SSID.

    I have confirmed that my MAC address is in the whitelist for the AP

    I have confirmed that the AP works by connecting other machines to the AP.

    Thoughts?





      My System SpecsSystem Spec

  2. #2


    Bob F. Guest

    Re: Vista Home Premium will not connect to Wireless non-broadcast SSID

    Sounds like it's your router, that is, it's in you possession and you have
    control over it. If that's the case, I'd shut down all the protection and
    sneak up on the problem. Turn on the security features, one at a time,
    until you get to the fully protected stage. Or, is this an active hot
    system and you can't do that?

    --
    Regards, BobF.
    "Josh T." <Josh T.@xxxxxx> wrote in message
    news:61F03F6B-181B-4C77-A212-9A887FD73B5A@xxxxxx

    > Hello, I have a fairly new Acer Aspire 5920G laptop. The wireless card is
    > a
    > Intel Wireless WiFi Link 4965AGN. I've successfully connected to many
    > open
    > access points that broadcast their SSID, and have had no problem tracking
    > down and identifying access points in range of my laptop, no matter what
    > kind
    > of security they use. (WEP, WAP, etc)
    >
    > My current problem involves attempting to connect to a wireless AP that is
    > NOT broadcasting an SSID and uses WEP 128 bit encryption. For reference,
    > I
    > have used a Windows XP machine and a laptop running Vista Business
    > Edition,
    > both of which can connect to the AP, which resides 6 ft away. On the
    > Vista
    > Home Premium laptop however, I get limited or no connectivity to the
    > network.
    > For additional security, the AP has a MAC filter in place and I have
    > confirmed that my MAC is in the filter. Checking the packet transmission
    > information on the status window, it is clear that the laptop is
    > broadcasting
    > packets without any issues, but none are being received. Logging into the
    > AP, it shows no signs that my laptop has attempted to connect.
    >
    > I've installed the latest drivers available, and at this point am at a
    > complete loss as to why my laptop can seemingly connect to any AP but this
    > one. Especially since I can connect with other Vista versions, and with
    > Windows XP.
    >
    > To ensure that I don't get a "did you plug it in reply" I would like to
    > note
    > the following as well:
    >
    > I have uninstalled and re-installed the wireless device from the Device
    > Manager
    >
    > I have updated all drivers on the system both through the manufacturer,
    > and
    > through Windows Update
    >
    > I have all latest system updates from Windows Update as of this postin
    >
    > I have ensured that the wireless device is turned on, and have connected
    > to
    > an open network within range of my WEP enabled, broadcast disabled AP to
    > ensure that the wireless antenna is in fact on.
    >
    > I have confirmed that I am in fact using the correct WEP key, and that I
    > am
    > using the correct SSID.
    >
    > I have confirmed that my MAC address is in the whitelist for the AP
    >
    > I have confirmed that the AP works by connecting other machines to the AP.
    >
    > Thoughts?
    >
    >

      My System SpecsSystem Spec

  3. #3


    Mick Murphy Guest

    RE: Vista Home Premium will not connect to Wireless non-broadcast SSID

    Have you treid to see if a wired connection works?
    --
    Mick Murphy - Qld - Australia


    "Josh T." wrote:

    > Hello, I have a fairly new Acer Aspire 5920G laptop. The wireless card is a
    > Intel Wireless WiFi Link 4965AGN. I've successfully connected to many open
    > access points that broadcast their SSID, and have had no problem tracking
    > down and identifying access points in range of my laptop, no matter what kind
    > of security they use. (WEP, WAP, etc)
    >
    > My current problem involves attempting to connect to a wireless AP that is
    > NOT broadcasting an SSID and uses WEP 128 bit encryption. For reference, I
    > have used a Windows XP machine and a laptop running Vista Business Edition,
    > both of which can connect to the AP, which resides 6 ft away. On the Vista
    > Home Premium laptop however, I get limited or no connectivity to the network.
    > For additional security, the AP has a MAC filter in place and I have
    > confirmed that my MAC is in the filter. Checking the packet transmission
    > information on the status window, it is clear that the laptop is broadcasting
    > packets without any issues, but none are being received. Logging into the
    > AP, it shows no signs that my laptop has attempted to connect.
    >
    > I've installed the latest drivers available, and at this point am at a
    > complete loss as to why my laptop can seemingly connect to any AP but this
    > one. Especially since I can connect with other Vista versions, and with
    > Windows XP.
    >
    > To ensure that I don't get a "did you plug it in reply" I would like to note
    > the following as well:
    >
    > I have uninstalled and re-installed the wireless device from the Device
    > Manager
    >
    > I have updated all drivers on the system both through the manufacturer, and
    > through Windows Update
    >
    > I have all latest system updates from Windows Update as of this postin
    >
    > I have ensured that the wireless device is turned on, and have connected to
    > an open network within range of my WEP enabled, broadcast disabled AP to
    > ensure that the wireless antenna is in fact on.
    >
    > I have confirmed that I am in fact using the correct WEP key, and that I am
    > using the correct SSID.
    >
    > I have confirmed that my MAC address is in the whitelist for the AP
    >
    > I have confirmed that the AP works by connecting other machines to the AP.
    >
    > Thoughts?
    >
    >

      My System SpecsSystem Spec

  4. #4


    Mick Murphy Guest

    RE: Vista Home Premium will not connect to Wireless non-broadcast SSID

    Turn the SSID on, get it connected; then turn the SSID to not broadcast.
    --
    Mick Murphy - Qld - Australia


    "Josh T." wrote:

    > Hello, I have a fairly new Acer Aspire 5920G laptop. The wireless card is a
    > Intel Wireless WiFi Link 4965AGN. I've successfully connected to many open
    > access points that broadcast their SSID, and have had no problem tracking
    > down and identifying access points in range of my laptop, no matter what kind
    > of security they use. (WEP, WAP, etc)
    >
    > My current problem involves attempting to connect to a wireless AP that is
    > NOT broadcasting an SSID and uses WEP 128 bit encryption. For reference, I
    > have used a Windows XP machine and a laptop running Vista Business Edition,
    > both of which can connect to the AP, which resides 6 ft away. On the Vista
    > Home Premium laptop however, I get limited or no connectivity to the network.
    > For additional security, the AP has a MAC filter in place and I have
    > confirmed that my MAC is in the filter. Checking the packet transmission
    > information on the status window, it is clear that the laptop is broadcasting
    > packets without any issues, but none are being received. Logging into the
    > AP, it shows no signs that my laptop has attempted to connect.
    >
    > I've installed the latest drivers available, and at this point am at a
    > complete loss as to why my laptop can seemingly connect to any AP but this
    > one. Especially since I can connect with other Vista versions, and with
    > Windows XP.
    >
    > To ensure that I don't get a "did you plug it in reply" I would like to note
    > the following as well:
    >
    > I have uninstalled and re-installed the wireless device from the Device
    > Manager
    >
    > I have updated all drivers on the system both through the manufacturer, and
    > through Windows Update
    >
    > I have all latest system updates from Windows Update as of this postin
    >
    > I have ensured that the wireless device is turned on, and have connected to
    > an open network within range of my WEP enabled, broadcast disabled AP to
    > ensure that the wireless antenna is in fact on.
    >
    > I have confirmed that I am in fact using the correct WEP key, and that I am
    > using the correct SSID.
    >
    > I have confirmed that my MAC address is in the whitelist for the AP
    >
    > I have confirmed that the AP works by connecting other machines to the AP.
    >
    > Thoughts?
    >
    >

      My System SpecsSystem Spec

  5. #5


    Josh T. Guest

    RE: Vista Home Premium will not connect to Wireless non-broadcast

    I'm running off a wired connection through a different router at the moment,
    as the AP is in the ceiling. But yes, wired does work.

    "Mick Murphy" wrote:

    > Have you treid to see if a wired connection works?
    > --
    > Mick Murphy - Qld - Australia
    >
    >
    > "Josh T." wrote:
    >

    > > Hello, I have a fairly new Acer Aspire 5920G laptop. The wireless card is a
    > > Intel Wireless WiFi Link 4965AGN. I've successfully connected to many open
    > > access points that broadcast their SSID, and have had no problem tracking
    > > down and identifying access points in range of my laptop, no matter what kind
    > > of security they use. (WEP, WAP, etc)
    > >
    > > My current problem involves attempting to connect to a wireless AP that is
    > > NOT broadcasting an SSID and uses WEP 128 bit encryption. For reference, I
    > > have used a Windows XP machine and a laptop running Vista Business Edition,
    > > both of which can connect to the AP, which resides 6 ft away. On the Vista
    > > Home Premium laptop however, I get limited or no connectivity to the network.
    > > For additional security, the AP has a MAC filter in place and I have
    > > confirmed that my MAC is in the filter. Checking the packet transmission
    > > information on the status window, it is clear that the laptop is broadcasting
    > > packets without any issues, but none are being received. Logging into the
    > > AP, it shows no signs that my laptop has attempted to connect.
    > >
    > > I've installed the latest drivers available, and at this point am at a
    > > complete loss as to why my laptop can seemingly connect to any AP but this
    > > one. Especially since I can connect with other Vista versions, and with
    > > Windows XP.
    > >
    > > To ensure that I don't get a "did you plug it in reply" I would like to note
    > > the following as well:
    > >
    > > I have uninstalled and re-installed the wireless device from the Device
    > > Manager
    > >
    > > I have updated all drivers on the system both through the manufacturer, and
    > > through Windows Update
    > >
    > > I have all latest system updates from Windows Update as of this postin
    > >
    > > I have ensured that the wireless device is turned on, and have connected to
    > > an open network within range of my WEP enabled, broadcast disabled AP to
    > > ensure that the wireless antenna is in fact on.
    > >
    > > I have confirmed that I am in fact using the correct WEP key, and that I am
    > > using the correct SSID.
    > >
    > > I have confirmed that my MAC address is in the whitelist for the AP
    > >
    > > I have confirmed that the AP works by connecting other machines to the AP.
    > >
    > > Thoughts?
    > >
    > >

      My System SpecsSystem Spec

  6. #6


    Josh T. Guest

    Re: Vista Home Premium will not connect to Wireless non-broadcast

    The AP is managed by the company I work for, and I do not have access or
    control over it. As such the current security features in place cannot be
    modified.

    "Bob F." wrote:

    > Sounds like it's your router, that is, it's in you possession and you have
    > control over it. If that's the case, I'd shut down all the protection and
    > sneak up on the problem. Turn on the security features, one at a time,
    > until you get to the fully protected stage. Or, is this an active hot
    > system and you can't do that?
    >
    > --
    > Regards, BobF.

      My System SpecsSystem Spec

  7. #7


    Josh T. Guest

    RE: Vista Home Premium will not connect to Wireless non-broadcast

    Unfortunately this is not an AP I control nor manage, and I am unable to turn
    on the SSID, even for a moment. While I have worked in IT in the past, sadly
    that is not my job title in my current role, and the call to enable/disable
    would have to come from another state, so I'm trying to avoid that scenario
    if at all possible.

    "Mick Murphy" wrote:

    > Turn the SSID on, get it connected; then turn the SSID to not broadcast.
    > --
    > Mick Murphy - Qld - Australia
    >
    >

      My System SpecsSystem Spec

  8. #8


    Bob F. Guest

    Re: Vista Home Premium will not connect to Wireless non-broadcast

    ok, I understand, and this makes it a little harder. Since you do have
    access at least, you do know the SSID then. The Vista network wizard should
    be able to set that up. Go to Start > Control Panel > Network and Sharing
    Center > Set up a wireless network, and click next. In this window there is
    a place for Network Name (SSID) and the other parameters you need to set up.
    You have to get it all perfect or no connection. Using the Manage Wireless
    Network Wizard bring up only WAPs that Broadcast SSID and you just select
    from a list. That doesn't seem like it will work for you. Does this help?

    --
    Regards, BobF.
    "Josh T." <JoshT@xxxxxx> wrote in message
    news:567634E5-CC9B-445B-AA1D-CEE2BEF0667C@xxxxxx

    > Unfortunately this is not an AP I control nor manage, and I am unable to
    > turn
    > on the SSID, even for a moment. While I have worked in IT in the past,
    > sadly
    > that is not my job title in my current role, and the call to
    > enable/disable
    > would have to come from another state, so I'm trying to avoid that
    > scenario
    > if at all possible.
    >
    > "Mick Murphy" wrote:
    >

    >> Turn the SSID on, get it connected; then turn the SSID to not broadcast.
    >> --
    >> Mick Murphy - Qld - Australia
    >>
    >>
    >

      My System SpecsSystem Spec

  9. #9


    Josh T. Guest

    Re: Vista Home Premium will not connect to Wireless non-broadcast

    I have actually followed these steps in order to get to the "limited or no
    connectivity" stage of the error. I can force it to try and connect using
    the "connect even if SSID is not broadcasted" check box. And I have
    confirmed that the WEP key is correct by trying incorrect keys and having the
    process fail immediately. So it knows the SSID, it has the correct WEP
    encryption, but it's receiving no packets back from the router, even though
    my other test laptops (Windows XP and Vista Business) do get packets back.
    Of note the wireless card in the other Vista laptop is identical in make and
    model.

    "Bob F." wrote:

    > ok, I understand, and this makes it a little harder. Since you do have
    > access at least, you do know the SSID then. The Vista network wizard should
    > be able to set that up. Go to Start > Control Panel > Network and Sharing
    > Center > Set up a wireless network, and click next. In this window there is
    > a place for Network Name (SSID) and the other parameters you need to set up.
    > You have to get it all perfect or no connection. Using the Manage Wireless
    > Network Wizard bring up only WAPs that Broadcast SSID and you just select
    > from a list. That doesn't seem like it will work for you. Does this help?
    >
    > --
    > Regards, BobF.

      My System SpecsSystem Spec

  10. #10


    Bob F. Guest

    Re: Vista Home Premium will not connect to Wireless non-broadcast

    ok, we dive down a little more. How are IP's configures? DHCP probably.
    Can you do a "ipconfig /all > <filename>.txt" from the command prompt and
    post a copy to us <filename>.txt
    --
    Regards, BobF.
    "Josh T." <JoshT@xxxxxx> wrote in message
    news:9D451A94-7BB1-4EF1-82F0-0933499ACD08@xxxxxx

    >I have actually followed these steps in order to get to the "limited or no
    > connectivity" stage of the error. I can force it to try and connect using
    > the "connect even if SSID is not broadcasted" check box. And I have
    > confirmed that the WEP key is correct by trying incorrect keys and having
    > the
    > process fail immediately. So it knows the SSID, it has the correct WEP
    > encryption, but it's receiving no packets back from the router, even
    > though
    > my other test laptops (Windows XP and Vista Business) do get packets back.
    > Of note the wireless card in the other Vista laptop is identical in make
    > and
    > model.
    >
    > "Bob F." wrote:
    >

    >> ok, I understand, and this makes it a little harder. Since you do have
    >> access at least, you do know the SSID then. The Vista network wizard
    >> should
    >> be able to set that up. Go to Start > Control Panel > Network and
    >> Sharing
    >> Center > Set up a wireless network, and click next. In this window there
    >> is
    >> a place for Network Name (SSID) and the other parameters you need to set
    >> up.
    >> You have to get it all perfect or no connection. Using the Manage
    >> Wireless
    >> Network Wizard bring up only WAPs that Broadcast SSID and you just select
    >> from a list. That doesn't seem like it will work for you. Does this
    >> help?
    >>
    >> --
    >> Regards, BobF.
    >

      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
Vista Home Premium will not connect to Wireless non-broadcast SSID problems?

Similar Threads
Thread Thread Starter Forum Replies Last Post
SSID Broadcast Problem +Bob+ Vista networking & sharing 12 24 Dec 2008
SSID broadcast (or not) charles cashion Vista installation & setup 5 15 Dec 2008
Broadcast SSID required to connect to wireless network - why ? Fred Morrison Vista General 11 22 Mar 2007
Manually setting Non-Broadcast SSID on Vista Scott Vista security 2 27 Feb 2007
Wireless doesn't connect if SSID is hidden Jeff Schafer Vista General 3 19 Nov 2006