Javier A wrote:
> The computer is a Intel Celeron, 32-bit operating system and 2037 Ram.
> It has Windows Vista Home Basic.
> The main issue is that in the server we have a program that we record
> calls that we receive or make to clients. These are then save into an SQL
> query in the server (which I think is part of the program that record the
> information from clients).
> When I try to install the program from the server to the computer, it just
> Furthermore when I try getting documents or data that we have in the
> server, it takes 10-15 minutes at least to appear.
> We connected a laptop with Windows XP and data was taken from the server
> in seconds.
> Dell gave me a patch "KB931770", however when I try running this in the
> computer, it says error code 40. Dell sent a new computer and the same
> error appears (error code 40).
You left out what operating system the server is running and whether you are
using a domain, but here are a few suggestions:
1. Vista Home Basic cannot join a domain. It cannot cache passwords. If you
have a domain, it would be smarter to upgrade to Vista Business or
Ultimate. However, see the caveat in #2.
2. The program you use to record calls may not be compatible with Vista.
Although this should have been explored *before* you bought a computer
running Vista, you should now contact the program's tech support. They may
have a workaround or a patch or at least know whether their program
supports Vista. They will also know if their program requires a
3. If the necessary call program doesn't support Vista, then you should
return the computer to Dell for one running XP. Do this now while Dell can
still legally sell computers with XP.
Elephant Boy Computers www.elephantboycomputers.com