A friend gave me their Vista notebook (running home basic) and they
were having a host of problems most of which I've managed to fix however
I'm stuck on this one.
They had Norton Internet Security 2007 installed and it was really
causing more problems than it was solving so I tried to uninstall it and
the uninstaller wouldn't finish and Norton's removal tool (the latest
downloaded from their website) appears to be broken since it keeps
saying that it's expired and won't do anything. So following some
instructions I found I manually removed the Norton Program directories
and registry entries and reset the winsock lsp settings with "netsh
winsock reset". However the Security Center now shows that the Firewall
is on but when I go to Control Panel / Windows Firewall it says that the
Firewall is off.
The problem is that despite having done all this any program other
than Internet Explorer that needs internet access is being blocked.
Spybot Search & Destroy is being blocked from downloading updates,
FireFox can't access the internet, NOD32 is being blocked from download
signature updates, etc.
Does anyone have any idea what I can do to fix this problem?