Windows Vista Forums

Media Center Extender Help (XBox 360 & Vista Home Premium)

  1. #1


    drpatazi Guest

    Media Center Extender Help (XBox 360 & Vista Home Premium)


    I am struggling to connect my XBox 360, as a Media Center Extender, to
    my HP Pavilion TX1410US laptop (which is running Vista Home Premium).

    I had a Windows XP Media Center computer hooked up over my existing
    home network and it worked fine. I deleted that connection through the
    first computer and disconnected it through the 360 as well. I was able
    to obtain a new setup key through the 360 and enter it into Media
    Center on the Vista computer.

    On the 360 side, I am able to get an all black screen that says
    "Windows Media Center contacting..." in the center of my TV (through
    the 360), but it always ends with a "Connection Terminated" or "Media
    Center Extender Error." On the Vista side, I am able to go through all
    of the steps of setting up an Extender, but it always fails to connect
    at the last step.

    I know that the two can see each other, as I am able to stream music
    from the Vista computer to the 360... I just cannot make the Media
    Center work!

    I have spent a lot of time troubleshooting this using online forums and
    Microsoft instructional pages. I installed Vista SP1 about halfway
    through and achieved the same results as before. I have checked every
    driver I can think of for updates but nothing has helped. I have made
    a direct connection from the Vista computer to the 360 and experienced
    the exact same problem (theoretically ruling out a problem with my
    router or home network). I have checked to ensure that the Media
    Center is allowed through the Windows firewall, and it is. Just to be
    sure, I've also tried disabling the firewall entirely with the same
    results. I have made sure that the extender service is running on my
    Vista computer and have restarted it to be certain. I have checked
    error logging and found nothing. I have restarted both the Vista
    computer and the 360 numerous times along the way. I have also broken
    the Extender connection several times and tried again with a new setup
    key from the 360...

    I am completely out of ideas. It seems to me that something on the
    Vista computer is not working properly or is configured wrong. Anyone
    have any ideas what it could be or how to fix it???

    Thanks!

    J.R.


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  2. #2


    Barb Bowman Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)

    This is most likely the fingerprint reader software interfering..
    http://support.microsoft.com/default.aspx/kb/941949

    On Wed, 21 May 2008 21:33:11 +0530, drpatazi
    <drpatazi.39rqfe@xxxxxx> wrote:

    >
    >I am struggling to connect my XBox 360, as a Media Center Extender, to
    >my HP Pavilion TX1410US laptop (which is running Vista Home Premium).
    >
    >I had a Windows XP Media Center computer hooked up over my existing
    >home network and it worked fine. I deleted that connection through the
    >first computer and disconnected it through the 360 as well. I was able
    >to obtain a new setup key through the 360 and enter it into Media
    >Center on the Vista computer.
    >
    >On the 360 side, I am able to get an all black screen that says
    >"Windows Media Center contacting..." in the center of my TV (through
    >the 360), but it always ends with a "Connection Terminated" or "Media
    >Center Extender Error." On the Vista side, I am able to go through all
    >of the steps of setting up an Extender, but it always fails to connect
    >at the last step.
    >
    >I know that the two can see each other, as I am able to stream music
    >from the Vista computer to the 360... I just cannot make the Media
    >Center work!
    >
    >I have spent a lot of time troubleshooting this using online forums and
    >Microsoft instructional pages. I installed Vista SP1 about halfway
    >through and achieved the same results as before. I have checked every
    >driver I can think of for updates but nothing has helped. I have made
    >a direct connection from the Vista computer to the 360 and experienced
    >the exact same problem (theoretically ruling out a problem with my
    >router or home network). I have checked to ensure that the Media
    >Center is allowed through the Windows firewall, and it is. Just to be
    >sure, I've also tried disabling the firewall entirely with the same
    >results. I have made sure that the extender service is running on my
    >Vista computer and have restarted it to be certain. I have checked
    >error logging and found nothing. I have restarted both the Vista
    >computer and the 360 numerous times along the way. I have also broken
    >the Extender connection several times and tried again with a new setup
    >key from the 360...
    >
    >I am completely out of ideas. It seems to me that something on the
    >Vista computer is not working properly or is configured wrong. Anyone
    >have any ideas what it could be or how to fix it???
    >
    >Thanks!
    >
    >J.R.
    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/

      My System SpecsSystem Spec

  3. #3


    drpatazi Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)


    Well, that did it!!! After everything else, all I had to do was
    uninstall the Verisoft Access Manager and Media Center was fixed!

    Thanks!

    J.R.


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  4. #4


    Barb Bowman Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)

    thanks for letting us know. glad this resolved the issue for you.

    On Thu, 22 May 2008 01:25:11 +0530, drpatazi
    <drpatazi.39s4bf@xxxxxx> wrote:

    >
    >Well, that did it!!! After everything else, all I had to do was
    >uninstall the Verisoft Access Manager and Media Center was fixed!
    >
    >Thanks!
    >
    >J.R.
    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/

      My System SpecsSystem Spec

  5. #5


    chewey14 Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)


    60% of the time it works every time! Seriously, I spent 2 hours talking
    to XBox customer support with no resolution. After searching the
    internet and finding this forum, my problem was solved! I too have a
    fingerprint reader installed on my HP laptop and after uninstalling
    Verisoft Access Manager, my Windows Media Center Extender began working.
    Although, I can no longer log in to my computer with a swipe of my
    finger, I was glad to finally find a solution. If anyone knows how to
    have the best of both worlds please let me know (chewey14@xxxxxx).
    Thanks to the genius who figured this weird problem out.


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  6. #6


    Barb Bowman Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)

    Glad you found the answer. There is still no solution to this one.

    On Thu, 1 Jan 2009 10:41:45 +0530, chewey14
    <chewey14.3lbjvd@xxxxxx> wrote:

    >
    >60% of the time it works every time! Seriously, I spent 2 hours talking
    >to XBox customer support with no resolution. After searching the
    >internet and finding this forum, my problem was solved! I too have a
    >fingerprint reader installed on my HP laptop and after uninstalling
    >Verisoft Access Manager, my Windows Media Center Extender began working.
    >Although, I can no longer log in to my computer with a swipe of my
    >finger, I was glad to finally find a solution. If anyone knows how to
    >have the best of both worlds please let me know (chewey14@xxxxxx).
    >Thanks to the genius who figured this weird problem out.
    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com

      My System SpecsSystem Spec

  7. #7


    Georgeo Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)


    Hi, I am also experiencing a similar problem when I try to setup my
    Windows Media Centre Extender (Laptop - HP DV5-1009 32Bit Windows Vista
    Home Premium) to talk to my Xbox360 Media Centre. I can stream video
    and audio files no problem through the Xbox Music and video Libraries
    (via Windows media Player I think, but a different story when trying to
    use media centre). On the Laptop during the extender setup it cannot
    complete the very last step (I enter the 8 digit code, etc, at the same
    time the Xbox360 says that the PC has been disconnected either because
    it has been turned off, or network conjestion, etc, restart Xbox.
    Clearly the Laptop is still connected, still on, no network conjestion,
    etc, tried a few times and does the exact same thing. Tried with both
    static and auto IP addresses on the xbox, enabled the correct ports on
    the router (D-Link G604T), setup the DMZ for that static IP, am using
    hard wired ethernet to connections to both xbox and laptop, - media
    sharing is also enabled on my laptop.

    Also, Should there be a problem with streaming files using my laptop
    wireless to my router and hard wired to my Xbox? Because for the life
    of me I can only stream files via a cable and will not connect at all
    with the laptop wireless, I don't understand why this won't work.

    On my type of HP laptop the fingerprint program reader is called
    "Digital Persona". Could this be the culprit as per the previous entry?
    Should I go ahead and uninstall this program and try? Any help or
    ideas would be greatly appreciated.


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  8. #8


    Barb Bowman Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)

    Yes, this is the most likely cause. You may be able to disable it as
    opposed to uninstalling it. I believe HP has this available as a
    download so if you do uninstall, you can reinstall (altho it will
    break the extender functionality).

    On Wed, 7 Jan 2009 17:02:57 +0530, Georgeo
    <Georgeo.3ln7bb@xxxxxx> wrote:

    >On my type of HP laptop the fingerprint program reader is called
    >"Digital Persona". Could this be the culprit as per the previous entry?
    >Should I go ahead and uninstall this program and try? Any help or
    >ideas would be greatly appreciated.
    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com

      My System SpecsSystem Spec

  9. #9


    Georgeo Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)


    Cool thanks, I'll try that tonight. Just one other thing I noticed last
    night whilst playing around was that on my laptop when I click Start ->
    Network, whilst connected to the Xbox (Laptop hard-wired to the router),
    the Xbox360 Icon is there with my router, printer, etc, when I open
    media centre on the Xbox, There is a black screen on the TV with the
    media centre logo and some bars on the bottom scrolling while it trys to
    connect, while this is hapening, another Xbox360 Icon comes up on the
    laptop Network page but it is called "Xbox360 Extender", I noticed that
    in the properties of both of these Icons, they both have the same IP
    adresss as each other as allocated by the router gateway, is this
    normal? could this be causing a problem as the laptop maybe seeing two
    different devices with an IP clash?

    I still can't figure out why using the laptop wireless to the router
    wont work as it will only connect while connected to the router with
    ethernet cable?


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  10. #10


    Georgeo Guest

    Re: Media Center Extender Help (XBox 360 & Vista Home Premium)


    Ok that worked!

    I simply disabled Digital Persona - who would have though fingerprint
    reading software would screw with Windows Media Centre!

    But I still cant get it to work with the laptop wireless??


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