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05-26-2008
| #1 (permalink) |
| Guest | SP1 Blue Screen related to SSTP/VPN? I have been running Vista x64 with SP1 installed since it was released and last week I suddenly got a blue screen problem. The blue screen says SYSTEM_SERVICE_EXCEPTION and reports error code 3B. I have been able to track it down to soem problem with RASSSTP.SYS and the crash occurs when the Secure Socket Tunneling Protocol Service is started about 10-30 seconds after I logon and the desktop appears. I have temporarily been able to get the computer into a working state by disabling this service but the RAS Services doesn't run and I need them for VPN connectivity. The problem first occured last week after a reboot. I don't know if the problem is related to some update that was installed at that point but I know of only two pieces of software that I installed last week: New NVidia drivers for Latutude D630 and the new Microsoft Virtual PC 2007 SP1. I have tried uninstalling both of them but the problem is still there. The device manager shows a set of WAN Miniport network adapters with problems loading their driver, I assume this is caused by the disabled services. Anyone got tips on how to resolve this? I was looking to do some repair installation or similar but the system restore points on my machine seems to be broken also. |
My System Specs |
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05-26-2008
| #2 (permalink) |
| Guest | Re: SP1 Blue Screen related to SSTP/VPN? In some cases, after installing a SP or upgarde, you need to upgrade hardware driver. Or troubleshooting collections may help. Troubleshooting Vista Blue Screen and Stop Errors Fixed Vista Blue Screen by installing BIOS on Dell computer · Vista blue screen because of Catalyst 7.3 drivers · Vista blue screen because of NVDIA driver ... www.chicagotech.net/vista/vistabluescreen.htm Troubleshooting Vista Blue Screen and Stop Errors Fixed Vista Blue Screen by installing BIOS on Dell computer · Vista blue screen because of Catalyst 7.3 drivers · Vista blue screen because of NVDIA driver ... www.chicagotech.net/vista/vistabluescreen.htm -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Per Salmi" <PerSalmi@xxxxxx> wrote in message news  CDA7B67-837B-4DFF-AA1C-FC7D535A52B9@xxxxxxQuote: >I have been running Vista x64 with SP1 installed since it was released and > last week I suddenly got a blue screen problem. > > The blue screen says SYSTEM_SERVICE_EXCEPTION and reports error code 3B. > I have been able to track it down to soem problem with RASSSTP.SYS and the > crash occurs when the Secure Socket Tunneling Protocol Service is started > about 10-30 seconds after I logon and the desktop appears. > > I have temporarily been able to get the computer into a working state by > disabling this service but the RAS Services doesn't run and I need them > for > VPN connectivity. > > The problem first occured last week after a reboot. I don't know if the > problem is related to some update that was installed at that point but I > know > of only two pieces of software that I installed last week: New NVidia > drivers > for Latutude D630 and the new Microsoft Virtual PC 2007 SP1. I have tried > uninstalling both of them but the problem is still there. > > The device manager shows a set of WAN Miniport network adapters with > problems loading their driver, I assume this is caused by the disabled > services. > > Anyone got tips on how to resolve this? I was looking to do some repair > installation or similar but the system restore points on my machine seems > to > be broken also. > > |
| My System Specs |
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05-28-2008
| #3 (permalink) |
| Member | Re: SP1 Blue Screen related to SSTP/VPN? I am not using Dell but I have similar issue BSOD upon connecting configured my VPN using SSTP. I tried to follow your advise by updating NVDIA drivers but there is no updated driver for my Forceware NIC. I did uninstall the driver using Guru3D in Safe Mode and re-install the NIC driver. However, I am still having BSOD issue. Here is my dump file: ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1E, {ffffffffc0000005, fffffa80084de94c, 0, 24} Probably caused by : afd.sys ( afd!AfdCreateConnection+1b1 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* KMODE_EXCEPTION_NOT_HANDLED (1e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffffa80084de94c, The address that the exception occurred at Arg3: 0000000000000000, Parameter 0 of the exception Arg4: 0000000000000024, Parameter 1 of the exception Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: +fffffa80084de94c fffffa80`084de94c ?? ??? EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000024 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003832080 0000000000000024 CUSTOMER_CRASH_COUNT: 2 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x1E PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 TRAP_FRAME: fffffa600c6c3580 -- (.trap 0xfffffa600c6c3580) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000001 rcx=fffffa800aaa7d20 rdx=fffffffffdc3f50c rsi=fffffa600c6c36e0 rdi=fffffa600c6c36f0 rip=fffffa80084de94c rsp=fffffa600c6c3710 rbp=fffffa80082f7ab0 r8=0000000000000000 r9=0000000000000000 r10=623fbb010002007e r11=fffffa800aaa7d64 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei ng nz na pe nc fffffa80`084de94c ?? ??? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80003637e67 to fffff8000365e390 STACK_TEXT: fffffa60`0c6c2d98 fffff800`03637e67 : 00000000`0000001e ffffffff`c0000005 fffffa80`084de94c 00000000`00000000 : nt!KeBugCheckEx fffffa60`0c6c2da0 fffff800`0365e1e9 : fffffa60`0c6c34d8 fffffa80`0aaa7d20 fffffa60`0c6c3580 fffffa80`07e71200 : nt! ?? ::FNODOBFM::`string'+0x29317 fffffa60`0c6c33a0 fffff800`0365cfe5 : 00000000`00000000 fffffa80`0aa36302 fffffa80`0a6a5c00 fffffa80`0aaa7d20 : nt!KiExceptionDispatch+0xa9 fffffa60`0c6c3580 fffffa80`084de94c : 00000000`00000000 fffffa60`0c6c3a00 00000000`00000000 fffffa60`0503af31 : nt!KiPageFault+0x1e5 fffffa60`0c6c3710 00000000`00000000 : fffffa60`0c6c3a00 00000000`00000000 fffffa60`0503af31 fffffa80`0595e370 : 0xfffffa80`084de94c fffffa60`0c6c3718 fffffa60`0c6c3a00 : 00000000`00000000 fffffa60`0503af31 fffffa80`0595e370 00000000`00000000 : 0x0 fffffa60`0c6c3720 00000000`00000000 : fffffa60`0503af31 fffffa80`0595e370 00000000`00000000 00000000`00000000 : 0xfffffa60`0c6c3a00 fffffa60`0c6c3728 fffffa60`0503af31 : fffffa80`0595e370 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0 fffffa60`0c6c3730 fffffa60`0504e895 : fffffa80`0583a7b0 fffffa60`0c6c3ca0 fffffa80`0543cfb8 fffffa80`0543ce10 : afd!AfdCreateConnection+0x1b1 fffffa60`0c6c3860 fffff800`038e425a : fffffa80`0543ce10 fffffa80`0aa3bc90 fffffa80`0595e370 fffffa80`086e7210 : afd! ?? ::GFJBLGFE::`string'+0x80cd fffffa60`0c6c39f0 fffff800`038fcf76 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`035145c0 : nt!IopXxxControlFile+0x5da fffffa60`0c6c3b40 fffff800`0365de33 : 00000000`00000000 fffff683`ff7e5c50 00000000`0283f2f8 00000980`00000000 : nt!NtDeviceIoControlFile+0x56 fffffa60`0c6c3bb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 STACK_COMMAND: kb FOLLOWUP_IP: afd!AfdCreateConnection+1b1 fffffa60`0503af31 4881c4f8000000 add rsp,0F8h SYMBOL_STACK_INDEX: 8 SYMBOL_NAME: afd!AfdCreateConnection+1b1 FOLLOWUP_NAME: MachineOwner MODULE_NAME: afd IMAGE_NAME: afd.sys DEBUG_FLR_IMAGE_TIMESTAMP: 47919ad7 FAILURE_BUCKET_ID: X64_0x1E_afd!AfdCreateConnection+1b1 BUCKET_ID: X64_0x1E_afd!AfdCreateConnection+1b1 Followup: MachineOwner |
| My System Specs |
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05-28-2008
| #4 (permalink) |
| Member | Re: SP1 Blue Screen related to SSTP/VPN? Never mind....I found the solution to my issue... I reset my TCP/IP stack by using the following command netsh int ip reset after reboot, it resolved my BSOD issue upon connection using Vista VPN in SSTP. |
| My System Specs |
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