I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
Vista x64 Sp1) and an HP C6280 printer working through a router. Both
computers will print just fine but after I turn the printer on after being
down, the Vista machine lists the the printer as offline and I can't get it
to 'refresh' to see that the printer is on. Documents just sit in the queue.
Nothing seems to work short of uninstall/install.

Thanks for your help,
Ed H
--



Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD

The XP machine has no problem. The proper drivers are installed on both.

Ed H wrote:

> I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
> Vista x64 Sp1) and an HP C6280 printer working through a router. Both
> computers will print just fine but after I turn the printer on after being
> down, the Vista machine lists the the printer as offline and I can't get
> it to 'refresh' to see that the printer is on. Documents just sit in the
> queue. Nothing seems to work short of uninstall/install.

What happens if you leave the printer on? I never turn mine off.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

Maybe your software for the printer needs to be updated. I have a HP 3100
series printer/copier/scanner and a similar network setup. The HP site
provided updated software when I installed the printer for the Vista
computer. I just checked mine, and taking the printer offline, then putting
it back on worked as expected.

"Ed H" <edandsandy@xxxxxx> wrote in message
news:eFzkPXKxIHA.3860@xxxxxx

>I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
>Vista x64 Sp1) and an HP C6280 printer working through a router. Both
>computers will print just fine but after I turn the printer on after being
>down, the Vista machine lists the the printer as offline and I can't get it
>to 'refresh' to see that the printer is on. Documents just sit in the
>queue. Nothing seems to work short of uninstall/install.
>
> Thanks for your help,
> Ed H
> --
>
> Windows Vista Home Premium 64-BIT SP1
> Intel Core 2 Duo CPU T5550 @ 1.83GHz
> 4.00 GB RAM
> 300 GB HDD
>
> The XP machine has no problem. The proper drivers are installed on both.

Thanks Malke. Once I get it going it is fine when I leave it on. But I found
out the problem was I needed to go into the printer folder check 'Print
online'. It keeps unchecking itself. ???
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD


"Malke" <malke@xxxxxx> wrote in message
news:%23LNQxeKxIHA.576@xxxxxx

> Ed H wrote:
>

>> I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
>> Vista x64 Sp1) and an HP C6280 printer working through a router. Both
>> computers will print just fine but after I turn the printer on after
>> being
>> down, the Vista machine lists the the printer as offline and I can't get
>> it to 'refresh' to see that the printer is on. Documents just sit in the
>> queue. Nothing seems to work short of uninstall/install.

>
> What happens if you leave the printer on? I never turn mine off.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers
> www.elephantboycomputers.com
> Don't Panic!

Thanks. I downloaded everything just yesterday.
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD


"Lu Powell" <lupowell@xxxxxx> wrote in message
news:ePl7%23hKxIHA.5892@xxxxxx

> Maybe your software for the printer needs to be updated. I have a HP 3100
> series printer/copier/scanner and a similar network setup. The HP site
> provided updated software when I installed the printer for the Vista
> computer. I just checked mine, and taking the printer offline, then
> putting it back on worked as expected.
>
> "Ed H" <edandsandy@xxxxxx> wrote in message
> news:eFzkPXKxIHA.3860@xxxxxx

>>I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
>>Vista x64 Sp1) and an HP C6280 printer working through a router. Both
>>computers will print just fine but after I turn the printer on after being
>>down, the Vista machine lists the the printer as offline and I can't get
>>it to 'refresh' to see that the printer is on. Documents just sit in the
>>queue. Nothing seems to work short of uninstall/install.
>>
>> Thanks for your help,
>> Ed H
>> --
>>
>> Windows Vista Home Premium 64-BIT SP1
>> Intel Core 2 Duo CPU T5550 @ 1.83GHz
>> 4.00 GB RAM
>> 300 GB HDD
>>
>> The XP machine has no problem. The proper drivers are installed on both.

>

Ed H wrote:

> Thanks Malke. Once I get it going it is fine when I leave it on. But I
> found out the problem was I needed to go into the printer folder check
> 'Print online'. It keeps unchecking itself. ???

Sounds like the print spooler is shutting off. However, I'm not really a
printer expert. I suggest you post to:

microsoft.public.windows.vista.print_fax_scan

Don't forget to include all pertinent details. The alternative would be to
contact HP tech support, which is tedious to get to but actually quite
good.


Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

I had a similar issue with a HP C6180.

Each time the printer was turned on it was assigned a dynamic IP address
different to its previous IP address.

I assigned it a static IP address and all's now fine.
------------------------------------------------------------------------------------
"Ed H" <edandsandy@xxxxxx> wrote in message
news:eFzkPXKxIHA.3860@xxxxxx
I thought all was well. I have a desktop Win XP Sp3) and a notebook (Win
Vista x64 Sp1) and an HP C6280 printer working through a router. Both
computers will print just fine but after I turn the printer on after being
down, the Vista machine lists the the printer as offline and I can't get it
to 'refresh' to see that the printer is on. Documents just sit in the queue.
Nothing seems to work short of uninstall/install.

Thanks for your help,
Ed H
--

Windows Vista Home Premium 64-BIT SP1
Intel Core 2 Duo CPU T5550 @ 1.83GHz
4.00 GB RAM
300 GB HDD

The XP machine has no problem. The proper drivers are installed on both.