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Vista - remote desktop stopped working - no error message

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Old 06-17-2008   #1 (permalink)
mountainag


 
 

remote desktop stopped working - no error message

After installing some updates for Vista and McAfee at the office and XP and
McAfee at home, my remote desktop connection (Vista to XP) no longer works.
No error message comes up, just nothing happens after entering the password
and clicking yes to connect without verifying. Any ideas?

My System SpecsSystem Spec
Old 06-17-2008   #2 (permalink)
Robert L. \(MS-MVP\)


 
 

Re: remote desktop stopped working - no error message

Can you telnet port 3389?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"mountainag" <mountainag@xxxxxx> wrote in message
news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
Quote:

> After installing some updates for Vista and McAfee at the office and XP
> and
> McAfee at home, my remote desktop connection (Vista to XP) no longer
> works.
> No error message comes up, just nothing happens after entering the
> password
> and clicking yes to connect without verifying. Any ideas?
My System SpecsSystem Spec
Old 06-17-2008   #3 (permalink)
mountainag


 
 

Re: remote desktop stopped working - no error message

How do you do that?

"Robert L. (MS-MVP)" wrote:
Quote:

> Can you telnet port 3389?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "mountainag" <mountainag@xxxxxx> wrote in message
> news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
Quote:

> > After installing some updates for Vista and McAfee at the office and XP
> > and
> > McAfee at home, my remote desktop connection (Vista to XP) no longer
> > works.
> > No error message comes up, just nothing happens after entering the
> > password
> > and clicking yes to connect without verifying. Any ideas?
>
>
My System SpecsSystem Spec
Old 06-17-2008   #4 (permalink)
Robert L. \(MS-MVP\)


 
 

Re: remote desktop stopped working - no error message

Find out the remote site IP address, then do telnet remoteipaddress 3389?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"mountainag" <mountainag@xxxxxx> wrote in message
news543F3DB-23B4-44EE-A604-10F96D384FEB@xxxxxx
Quote:

> How do you do that?
>
> "Robert L. (MS-MVP)" wrote:
>
Quote:

>> Can you telnet port 3389?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "mountainag" <mountainag@xxxxxx> wrote in message
>> news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
Quote:

>> > After installing some updates for Vista and McAfee at the office and XP
>> > and
>> > McAfee at home, my remote desktop connection (Vista to XP) no longer
>> > works.
>> > No error message comes up, just nothing happens after entering the
>> > password
>> > and clicking yes to connect without verifying. Any ideas?
>>
>>
My System SpecsSystem Spec
Old 06-18-2008   #5 (permalink)
mountainag


 
 

Re: remote desktop stopped working - no error message

Thanks for helping, but I don't know how to "do" telnet. What application do
you use? I've tried typing it in at the command prompt, under run, in
internet explorer and nothing recognizes telnet. I know the IP address, so
where do I type in "telnet remoteipaddress 3389"?

"Robert L. (MS-MVP)" wrote:
Quote:

> Find out the remote site IP address, then do telnet remoteipaddress 3389?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "mountainag" <mountainag@xxxxxx> wrote in message
> news543F3DB-23B4-44EE-A604-10F96D384FEB@xxxxxx
Quote:

> > How do you do that?
> >
> > "Robert L. (MS-MVP)" wrote:
> >
Quote:

> >> Can you telnet port 3389?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "mountainag" <mountainag@xxxxxx> wrote in message
> >> news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
> >> > After installing some updates for Vista and McAfee at the office and XP
> >> > and
> >> > McAfee at home, my remote desktop connection (Vista to XP) no longer
> >> > works.
> >> > No error message comes up, just nothing happens after entering the
> >> > password
> >> > and clicking yes to connect without verifying. Any ideas?
> >>
> >>
>
>
My System SpecsSystem Spec
Old 06-18-2008   #6 (permalink)
mountainag


 
 

Re: remote desktop stopped working - no error message

Thanks for your help, but how do I "do" telnet? What application do I use?
Where do I type "telnet remoteipaddress 3389"? Tried command prompt, run,
internet explorer - none of which work. I know the remote ip address.

"Robert L. (MS-MVP)" wrote:
Quote:

> Find out the remote site IP address, then do telnet remoteipaddress 3389?
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "mountainag" <mountainag@xxxxxx> wrote in message
> news543F3DB-23B4-44EE-A604-10F96D384FEB@xxxxxx
Quote:

> > How do you do that?
> >
> > "Robert L. (MS-MVP)" wrote:
> >
Quote:

> >> Can you telnet port 3389?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "mountainag" <mountainag@xxxxxx> wrote in message
> >> news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
> >> > After installing some updates for Vista and McAfee at the office and XP
> >> > and
> >> > McAfee at home, my remote desktop connection (Vista to XP) no longer
> >> > works.
> >> > No error message comes up, just nothing happens after entering the
> >> > password
> >> > and clicking yes to connect without verifying. Any ideas?
> >>
> >>
>
>
My System SpecsSystem Spec
Old 06-18-2008   #7 (permalink)
Rocklett


 
 

RE: remote desktop stopped working - no error message

Hi This had me baffled for quite a while.

If you have NVidia graphics (if you haven't, stop reading I don't have the answer) and have the latest version of the driver installed on your XP desktop, uninstall them carefully removing all traces of them, reboot and install an older version, Remote Desktop on XP will then respond to connections. Crappy NVidia drivers again.


Post Originated from http://www.VistaForums.com Vista Support Forums
My System SpecsSystem Spec
Old 06-18-2008   #8 (permalink)
mountainag


 
 

RE: remote desktop stopped working - no error message

Thanks. I'll try that, but the reason I updated the drivers was because the
old drivers had started to crash my machine for some reason.

"Rocklett" wrote:
Quote:

> Hi This had me baffled for quite a while.
>
> If you have NVidia graphics (if you haven't, stop reading I don't have the answer) and have the latest version of the driver installed on your XP desktop, uninstall them carefully removing all traces of them, reboot and install an older version, Remote Desktop on XP will then respond to connections. Crappy NVidia drivers again.
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums
>
My System SpecsSystem Spec
Old 06-18-2008   #9 (permalink)
Robert L. \(MS-MVP\)


 
 

Re: remote desktop stopped working - no error message

This how to may help.
Vista How to
How to disable Vista firewall using Group Policy ... How to Enable
Remote Desktop On Vista · How to: Enable telnet on Vista · How to: Enabling
ICS on Vista ...
www.howtonetworking.com/vista/vista.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"mountainag" <mountainag@xxxxxx> wrote in message
news:CF1CA1A0-EC45-4D57-9DBA-EF2A41A8F7D5@xxxxxx
Quote:

> Thanks for helping, but I don't know how to "do" telnet. What application
> do
> you use? I've tried typing it in at the command prompt, under run, in
> internet explorer and nothing recognizes telnet. I know the IP address, so
> where do I type in "telnet remoteipaddress 3389"?
>
> "Robert L. (MS-MVP)" wrote:
>
Quote:

>> Find out the remote site IP address, then do telnet remoteipaddress 3389?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "mountainag" <mountainag@xxxxxx> wrote in message
>> news543F3DB-23B4-44EE-A604-10F96D384FEB@xxxxxx
Quote:

>> > How do you do that?
>> >
>> > "Robert L. (MS-MVP)" wrote:
>> >
>> >> Can you telnet port 3389?
>> >>
>> >> --
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >> "mountainag" <mountainag@xxxxxx> wrote in message
>> >> news:7FAE08FF-C5F2-45DA-90B7-1209CA638B2E@xxxxxx
>> >> > After installing some updates for Vista and McAfee at the office and
>> >> > XP
>> >> > and
>> >> > McAfee at home, my remote desktop connection (Vista to XP) no longer
>> >> > works.
>> >> > No error message comes up, just nothing happens after entering the
>> >> > password
>> >> > and clicking yes to connect without verifying. Any ideas?
>> >>
>> >>
>>
>>
My System SpecsSystem Spec
Old 07-22-2008   #10 (permalink)
davanhi


 
 

RE: remote desktop stopped working - no error message

I had same problem - our IT people at work looked but could not find problem
- I uninstalled SP1 and the connection worked perfectly. Hope this helps

"mountainag" wrote:
Quote:

> After installing some updates for Vista and McAfee at the office and XP and
> McAfee at home, my remote desktop connection (Vista to XP) no longer works.
> No error message comes up, just nothing happens after entering the password
> and clicking yes to connect without verifying. Any ideas?
My System SpecsSystem Spec
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