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Vista - Can't detect wireless networks; HP Wireless Asst. doesn't acknowle

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Old 09-07-2008   #11 (permalink)
Seydi


 
 

Re: Can't detect wireless networks; HP Wireless Asst. doesn't ackn

I also have a tx1000
It only looks good... THAT'S ALL! :S


I'm tired of looking too...
I also downloaded the driver-update files at hp.com... USELESS!

PS: I'm smiling out of misery :°0
What else can you do in a situation like this? :S

Take care, friend!

And to all the guys that wasted their times on us... Thanks and sorry.


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Old 10-01-2008   #12 (permalink)
Cobra


 
 

Re: Can't detect wireless networks; HP Wireless Asst. doesn't acknowle


Hi guys !

I have the same problem as if you are describing mine. In addition of
what you did I tried reseating the Wireless Card and still no use. Now,
I'm using the cable for more than 2 months.

But today I came across this HP page in which Hewlett-Packard admit
that they have hardware issues with certain HP Pavilion and Compaq
Presario.

See if your notebook is listed in that table so you can have it
serviced on warranty. Unfortunately, mine is not included in the list.

'HP Limited Warranty Service Enhancement'
(http://h10025.www1.hp.com/ewfrf/wc/d...name=c01087194)


Quote:

> at the moment i am considering spending $20 and just buying the new
> wifi card and putting it in myself to avoid calling hp's terrible
> customer service line -_-
>
Maybe they just replace the card in the service.

That's all I have and I'm still looking for a solution...

Peace


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Old 10-11-2008   #13 (permalink)
epione


 
 

Re: Can't detect wireless networks; HP Wireless Asst. doesn't acknowle


I've been looking for information on this problem for a few weeks now. I
contacted HP Total Care via their on-line chat, and got a response which
fixed my wireless internet problem... but then it broke again and the
same fix did not work. I thought I'd post it here in case it works
(permanently) for any of you. But be aware: it might just break again!

I have an HP Pavilion tx1000 and I'm running Windows Vista Home. If you
have a different model HP, I can't say whether this will work and I
advise you not to try it. Contact HP Total Care and ask them!

Okay, get ready: it's a big set of instructions (you might want to
print them off.) Here's what I was told, word for word:

---------
Step 1 : Reinstall the wireless driver from the recovery manager by :
1.Click Start and type Recovery in the Search field.
2. Select Recovery Manager, and when the wizard opens, click the
Advanced options button.
3. Select Hardware driver re-installation, and click Next, view the
prompt and Next.
4. Select the desired program or driver from the list (
Broadcom/Realtek Wireless driver ), and click Next

After installing the above driver restart the Notebook:

Step 2:BIOS Update : From the following Weblink Install the BIOS Update
file:
ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39359.exe

Step 3 : Enable the WLAN Autoconfig service in services.
1. Tap window key (flag key ) and R key on the notebook at once. You
would see the Run box. Type SERVICES.MSC and hit enter. Now you would
see the Services window.

2. Double click on the WLAN Autoconfig. Now click on Start/Stop and
then set it to Start and again set the service type to Automatic. Click
on Apply and Click on OK.

Step 4 : BIOS RESET:
1. Click Start, Shut Down, and then click Restart.
2. When the HP logo appears, press the F10 key to enter BIOS
configuration utility.
3. Press F9 to load the setup defaults.
4. When changes are finished, Save and > Restart the notebook.
5. Press Enter to confirm and restart the notebook.

Check if the wireless is working

If the issue persists even after performing the above steps then
continue with the below steps else ignore the below steps:

After performing the above steps please perform the below steps:

1. Shutdown the Notebook. And disconnect all cables from the notebook
including Ethernet cable, AC adapter connection, Printer connection and
make sure that Nothing is connected and the notebook is stand alone
(free of all kind of wires and connections).

2. Turn off the Wireless router and Turn off the Modem at your home.

3. Turn off all other computers at your home including Laptop and
desktop computers.

4. Now turn on the Modem. Wait for 30 seconds.

5. Now turn on the Wireless Router Wait for 1 minute.

6. Now turn on your HP notebook on which the wireless is not working.
And do not turn on any other computer or do not connect any kind of
cable to the notebook.

7. Make sure that you have switched on the wireless button.

8. Now Right click on the wireless icon the right bottom side on the
screen and Click on View available networks. And verify if your wireless
network is listed or not.

9. If any wireless network is not listed Contact our chat support right
away . (If possible contact us from any other computer not from the same
notebook).

10. If wireless network is listed, Select your network and click on
Connect button.

11. If it prompts for Secured wireless key enter the key number, enter
the security key (if you have the security key). If you do not have the
security key, you need to contact the Router manufacturer. As this key
is located on the Router not on the notebook. You need to contact the
router manufacturer and ask to clear the security key of the router.

12. If the notebook is connecting to wireless then start using wireless
and turn on the other computers at home while the notebook is on and
wireless is working.
-------------

So, like I said this worked perfectly for me. Then the next time I
turned on my laptop, the wireless was back to the same problem. I did
the steps again and nothing. I hope any tx1000 users out there have
better luck!


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Old 01-24-2009   #14 (permalink)
Bonyolddoc


 
 

Re: Can't detect wireless networks; HP Wireless Asst. doesn't acknowle


I think the one trick they forgot to mention or didn't know about was
making some files read only. I cannot remember for the life of me what
they are but I am going to find out before I try Epione's routine.


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