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| | #1 (permalink) |
| | Erratic Internet Access Hello, Until one/two months ago, my Vista machine was working perfectly. Suddenly the machine started loosing its ability to access web pages with IE7, to download emails with Windows Mail, and to update all the software installed. The only way to get it to work again is to restart the machine. Then, the Internet will be fine for 2~6 hours and the machine losses the access again. During these periods of “no Internet access” I CAN ping and tracert web sites I cannot access with IE. A few sites, randomly, can even be accessed by IE. Vista network connection is presented as Internet. Since I have not installed new software and malwares have not infected the machine, I tried to narrow down the possibilities. Removed AV and Firewall software and performed a clean boot. Nothing. My Internet connection still dropping every 4 hours or so. Any ideas? Thanks in advance, Mauricio |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Erratic Internet Access Hi Please describe how are you connected. It could be that the IP lease expires every few hours. It sounds more as a Internet connection problem rather than a Windows related problem. Jack (MS, MVP-Networking) "mwann" <mwann@xxxxxx> wrote in message news:4E058D53-0BD1-472E-8B9A-5BA4898C28C8@xxxxxx Quote: > Hello, > > Until one/two months ago, my Vista machine was working perfectly. Suddenly > the machine started loosing its ability to access web pages with IE7, to > download emails with Windows Mail, and to update all the software > installed. > The only way to get it to work again is to restart the machine. Then, the > Internet will be fine for 2~6 hours and the machine losses the access > again. > > During these periods of “no Internet access” I CAN ping and tracert web > sites I cannot access with IE. A few sites, randomly, can even be accessed > by > IE. Vista network connection is presented as Internet. > > Since I have not installed new software and malwares have not infected the > machine, I tried to narrow down the possibilities. Removed AV and Firewall > software and performed a clean boot. Nothing. My Internet connection still > dropping every 4 hours or so. > > Any ideas? > > Thanks in advance, > Mauricio |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Erratic Internet Access Thanks for your attention Jack. I have a Motorola 5101i Cable Modem, a RT31P2 Linksys VoIP router and a WRT54G Linksys wireless router. If I connect directly to the Cable Modem, the problem remains. Lease time for the WRT54G is 24 hours. I have tried to use fixed IP and DHCP in both routers, wireless and wired connections, connect to the RT31P2, and the problem remains. Just one more thing, a XP machine does not face any problem using the same network. Thanks again for your help. Mauricio "Jack (MVP-Networking)." wrote: Quote: > Hi > Please describe how are you connected. > It could be that the IP lease expires every few hours. > It sounds more as a Internet connection problem rather than a Windows > related problem. > Jack (MS, MVP-Networking) > > "mwann" <mwann@xxxxxx> wrote in message > news:4E058D53-0BD1-472E-8B9A-5BA4898C28C8@xxxxxx Quote: > > Hello, > > > > Until one/two months ago, my Vista machine was working perfectly. Suddenly > > the machine started loosing its ability to access web pages with IE7, to > > download emails with Windows Mail, and to update all the software > > installed. > > The only way to get it to work again is to restart the machine. Then, the > > Internet will be fine for 2~6 hours and the machine losses the access > > again. > > > > During these periods of “no Internet access” I CAN ping and tracert web > > sites I cannot access with IE. A few sites, randomly, can even be accessed > > by > > IE. Vista network connection is presented as Internet. > > > > Since I have not installed new software and malwares have not infected the > > machine, I tried to narrow down the possibilities. Removed AV and Firewall > > software and performed a clean boot. Nothing. My Internet connection still > > dropping every 4 hours or so. > > > > Any ideas? > > > > Thanks in advance, > > Mauricio > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Erratic Internet Access In addition, a capture of the network traffic using MS Network Monitor 3.1 shows the below frame when this problem occurs. Please look close to the line indicated with ***. Those are the strange ones. Frame: - WiFi: [Encrypted Data] F....E, (I) - MetaData: Version: 2 (0x2) Length: 32 (0x20) - OpMode: Extensible Station Mode StationMode: (...............................0) Not Station Mode APMode: (..............................0.) Not AP Mode ExtensibleStationMode: (.............................1..) Extensible Station Mode Unused: (.0000000000000000000000000000...) MonitorMode: (0...............................) Monitor Mode Flags: 0 (0x0) PhyType: Undefined Value (0) Channel: 9 lRSSI: -34 dBm Rate: 54 Mbps TimeStamp: 09/08/2008, 09:27:18 - FrameControl: F....E (0x0842) Version: (..............00) 0 Type: (............10..) Data SubType: (........0000....) Data DS: (......10........) DS to STA via AP MoreFrag: (.....0..........) No Retransmission: (....0...........) No PowerMgt: (...0............) Active Mode MoreData: (..0.............) No Encrypted: (.1..............) Yes Order: (0...............) Unordered - Data: Duration: 44 (0x2C) + APToClient: - WiFiPayload: WMM: - LLC: Unnumbered(U) Frame, Command Frame, SSAP = SNAP(Sub-Network Access Protocol), DSAP = SNAP(Sub-Network Access Protocol) - DSAP: SNAP(Sub-Network Access Protocol), Individual DSAP Address: (1010101.) SNAP(Sub-Network Access Protocol) IG: (.......0) Individual Address - SSAP: SNAP(Sub-Network Access Protocol), Command Address: (1010101.) SNAP(Sub-Network Access Protocol) CR: (.......0) Command Frame - Unnumbered: UI - Unnumbered Information MMM: (000.....) 0 PF: (...0....) Poll Bit - No Response Solicited MM: (....00..) Type: (......11) Unnumbered(U) Frame - Snap: EtherType = Internet IP (IPv4), OrgCode = XEROX CORPORATION OrganizationCode: XEROX CORPORATION, 0(0x0000) EtherType: Internet IP (IPv4), 2048(0x0800) - Ipv4: Next Protocol = TCP, Packet ID = 0, Total IP Length = 40 - Versions: IPv4, Internet Protocol; Header Length = 20 Version: (0100....) IPv4, Internet Protocol HeaderLength: (....0101) 20 bytes (0x5) - DifferentiatedServicesField: DSCP: 0, ECN: 0 DSCP: (000000..) Differentiated services codepoint 0 ECT: (......0.) ECN-Capable Transport not set CE: (.......0) ECN-CE not set TotalLength: 40 (0x28) Identification: 0 (0x0) - FragmentFlags: 16384 (0x4000) Reserved: (0...............) DF: (.1..............) Do not fragment MF: (..0.............) This is the last fragment Offset: (...0000000000000) 0 TimeToLive: 57 (0x39) NextProtocol: TCP, 6(0x6) Checksum: 44784 (0xAEF0) SourceAddress: 200.98.249.120 DestinationAddress: 192.160.16.100 - Tcp: Flags=..R....., SrcPort=HTTP(80), DstPort=50596, Len=0, Seq=2628929521, ***Ack=0, Win=0 (scale factor not found) SrcPort: HTTP(80) DstPort: 50596 SequenceNumber: 2628929521 (0x9CB247F1) *** AcknowledgementNumber: 0 (0x0) - DataOffset: 80 (0x50) DataOffset: (0101....) (20 bytes) Reserved: (....000.) NS: (.......0) Nonce Sum not significant *** - Flags: ..R..... CWR: (0.......) CWR not significant ECE: (.0......) ECN-Echo not significant Urgent: (..0.....) Not Urgent Data *** Ack: (...0....) Acknowledgement field not significant Push: (....0...) No Push Function *** Reset: (.....1..) Reset Syn: (......0.) Not Synchronize sequence numbers Fin: (.......0) Not End of data Window: 0 (scale factor not found) Checksum: 29288 (0x7268) UrgentPointer: 0 (0x0) "Jack (MVP-Networking)." wrote: Quote: > Hi > Please describe how are you connected. > It could be that the IP lease expires every few hours. > It sounds more as a Internet connection problem rather than a Windows > related problem. > Jack (MS, MVP-Networking) > > "mwann" <mwann@xxxxxx> wrote in message > news:4E058D53-0BD1-472E-8B9A-5BA4898C28C8@xxxxxx Quote: > > Hello, > > > > Until one/two months ago, my Vista machine was working perfectly. Suddenly > > the machine started loosing its ability to access web pages with IE7, to > > download emails with Windows Mail, and to update all the software > > installed. > > The only way to get it to work again is to restart the machine. Then, the > > Internet will be fine for 2~6 hours and the machine losses the access > > again. > > > > During these periods of “no Internet access” I CAN ping and tracert web > > sites I cannot access with IE. A few sites, randomly, can even be accessed > > by > > IE. Vista network connection is presented as Internet. > > > > Since I have not installed new software and malwares have not infected the > > machine, I tried to narrow down the possibilities. Removed AV and Firewall > > software and performed a clean boot. Nothing. My Internet connection still > > dropping every 4 hours or so. > > > > Any ideas? > > > > Thanks in advance, > > Mauricio > |
My System Specs![]() |
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