Vista Tutorial - Can't Access Printer- Access Denied.

Hi Gang,

Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista RC1 box
running 32bit OS. The Printer is attached to a machine running XP Home SP2.
File & Printer Sharing is enabled on both machines and I can access the
shared folder on the XP machine from the Vista box. However when attempting
to add the shared printer on Vista, it keeps popping up with an Äccess
Denied" Error. I Should the I'm Dual Booting Vista and XP MCE2005 and on MCE
the printer shows up just fine. Also when attempt this from the 64bit
version of Vista the printer is able to be seen but I can't install the
driver as it's only 32bit. Both Machines are part of the same workgroup
(MSHOME) and I've checked all the settings on both. This shouldn't be a
problem but Vista just won't let me at that printer. HELP!!!

Jordan

"Jordan H." <JordanH@discussions.microsoft.com> wrote in message
news:F12F66B0-9E8C-47E7-8F33-50FB46612527@microsoft.com...
> Hi Gang,
>
> Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista RC1
> box
> running 32bit OS. The Printer is attached to a machine running XP Home
> SP2.
> File & Printer Sharing is enabled on both machines and I can access the
> shared folder on the XP machine from the Vista box. However when
> attempting
> to add the shared printer on Vista, it keeps popping up with an Äccess
> Denied" Error. I Should the I'm Dual Booting Vista and XP MCE2005 and on
> MCE
> the printer shows up just fine. Also when attempt this from the 64bit
> version of Vista the printer is able to be seen but I can't install the
> driver as it's only 32bit. Both Machines are part of the same workgroup
> (MSHOME) and I've checked all the settings on both. This shouldn't be a
> problem but Vista just won't let me at that printer. HELP!!!
>
> Jordan

This won't make you feel better but you are not alone. This is a problem
for me and many others and there is NO solution. I challenge anyone here to
find a solution. I know you cannot because there is NONE! If I'm wrong,
then prove me wrong PLEASE!

I'm guessing because I don't have an XP Home box but here goes. XP Home uses
the guest account for sharing. In Vista the guest account is disabled. Try
creating an administrator account on the XP Home computer with the same user
name and password as you use on the Vista computer. Boot the XP Home
computer into safe mode and logon as administrator. In the security tab of
the printer properties make sure the user you just added has appropriate
permissions.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca


Jordan H. wrote:
> Hi Gang,
>
> Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista
> RC1 box running 32bit OS. The Printer is attached to a machine
> running XP Home SP2. File & Printer Sharing is enabled on both
> machines and I can access the shared folder on the XP machine from
> the Vista box. However when attempting to add the shared printer on
> Vista, it keeps popping up with an Äccess Denied" Error. I Should
> the I'm Dual Booting Vista and XP MCE2005 and on MCE the printer
> shows up just fine. Also when attempt this from the 64bit version of
> Vista the printer is able to be seen but I can't install the driver
> as it's only 32bit. Both Machines are part of the same workgroup
> (MSHOME) and I've checked all the settings on both. This shouldn't
> be a problem but Vista just won't let me at that printer. HELP!!!
>
> Jordan

"Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
news:OWLg7qi5GHA.940@TK2MSFTNGP03.phx.gbl...
> I'm guessing because I don't have an XP Home box but here goes. XP Home
> uses the guest account for sharing. In Vista the guest account is
> disabled. Try creating an administrator account on the XP Home computer
> with the same user name and password as you use on the Vista computer.
> Boot the XP Home computer into safe mode and logon as administrator. In
> the security tab of the printer properties make sure the user you just
> added has appropriate permissions.

In my Home box there is no security tab in the Printer dialogue box.

This is a common problem that I hope MS will fix in the final build. One
should not have to do the above to make it work.


>
> --
> Kerry
> MS-MVP Windows - Shell/User
> http://www.vistahelp.ca
>
>
> Jordan H. wrote:
>> Hi Gang,
>>
>> Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista
>> RC1 box running 32bit OS. The Printer is attached to a machine
>> running XP Home SP2. File & Printer Sharing is enabled on both
>> machines and I can access the shared folder on the XP machine from
>> the Vista box. However when attempting to add the shared printer on
>> Vista, it keeps popping up with an Äccess Denied" Error. I Should
>> the I'm Dual Booting Vista and XP MCE2005 and on MCE the printer
>> shows up just fine. Also when attempt this from the 64bit version of
>> Vista the printer is able to be seen but I can't install the driver
>> as it's only 32bit. Both Machines are part of the same workgroup
>> (MSHOME) and I've checked all the settings on both. This shouldn't
>> be a problem but Vista just won't let me at that printer. HELP!!!
>>
>> Jordan
>
>

BigK wrote:
> "Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
> news:OWLg7qi5GHA.940@TK2MSFTNGP03.phx.gbl...
>> I'm guessing because I don't have an XP Home box but here goes. XP
>> Home uses the guest account for sharing. In Vista the guest account
>> is disabled. Try creating an administrator account on the XP Home
>> computer with the same user name and password as you use on the
>> Vista computer. Boot the XP Home computer into safe mode and logon
>> as administrator. In the security tab of the printer properties make
>> sure the user you just added has appropriate permissions.
>
> In my Home box there is no security tab in the Printer dialogue box.
>
> This is a common problem that I hope MS will fix in the final build. One
> should not have to do the above to make it work.
>

Were you in safe mode logged on to the administrator account? I don't have
XP Home setup so I can't test it but for files and folders you have be
logged in safe mode as an administrator to see the security tab. I assume
printers work the same but I could be wrong.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca

Just an FYI for everyone. Printers don't show up in safe mode at all.
Remember, it's "safe Möde" no external drivers are loaded so the pc doesn't
even recognize that a printer's there. Now, for the latest news, I've
restarted both systems and now the vista rc1 pc can't start the Computer
Browser service as it's already running on the XP Home box. U guessed it,
now even file sharing won't work as the Vista box can't "see"the Xp Machine.
Another dumb question too, why can't you manually add a network place as in
XP?

"Kerry Brown" wrote:

> BigK wrote:
> > "Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
> > news:OWLg7qi5GHA.940@TK2MSFTNGP03.phx.gbl...
> >> I'm guessing because I don't have an XP Home box but here goes. XP
> >> Home uses the guest account for sharing. In Vista the guest account
> >> is disabled. Try creating an administrator account on the XP Home
> >> computer with the same user name and password as you use on the
> >> Vista computer. Boot the XP Home computer into safe mode and logon
> >> as administrator. In the security tab of the printer properties make
> >> sure the user you just added has appropriate permissions.
> >
> > In my Home box there is no security tab in the Printer dialogue box.
> >
> > This is a common problem that I hope MS will fix in the final build. One
> > should not have to do the above to make it work.
> >
>
> Were you in safe mode logged on to the administrator account? I don't have
> XP Home setup so I can't test it but for files and folders you have be
> logged in safe mode as an administrator to see the security tab. I assume
> printers work the same but I could be wrong.
>
> --
> Kerry
> MS-MVP Windows - Shell/User
> http://www.vistahelp.ca
>
>
>

OK, I was brain dead. Of course printers don't show up in safe mode. Have
you tried enabling the guest account on the Vista machine? Simple file
sharing always baffles me. It's anything but simple. As a rule of thumb all
computers have to have the guest account enabled for it to work. I also
usually create all the same accounts and passwords on all computers as well.

Part of the problem might be because of file or registry access problems on
the Vista computer if you don't already have the printer driver installed.
It will be trying to install the drivers from the XP Home computer. Try
temporarily disabling UAC and logging on with an administrator account.
Another option may be to install the printer as a local printer then change
the port to a network port once it's installed.

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca


Jordan H. wrote:
> Just an FYI for everyone. Printers don't show up in safe mode at all.
> Remember, it's "safe Möde" no external drivers are loaded so the pc
> doesn't even recognize that a printer's there. Now, for the latest
> news, I've restarted both systems and now the vista rc1 pc can't
> start the Computer Browser service as it's already running on the XP
> Home box. U guessed it, now even file sharing won't work as the
> Vista box can't "see"the Xp Machine. Another dumb question too, why
> can't you manually add a network place as in XP?
>
> "Kerry Brown" wrote:
>
>> BigK wrote:
>>> "Kerry Brown" <kerry@kdbNOSPAMsys-tems.c*a*m> wrote in message
>>> news:OWLg7qi5GHA.940@TK2MSFTNGP03.phx.gbl...
>>>> I'm guessing because I don't have an XP Home box but here goes. XP
>>>> Home uses the guest account for sharing. In Vista the guest account
>>>> is disabled. Try creating an administrator account on the XP Home
>>>> computer with the same user name and password as you use on the
>>>> Vista computer. Boot the XP Home computer into safe mode and logon
>>>> as administrator. In the security tab of the printer properties
>>>> make sure the user you just added has appropriate permissions.
>>>
>>> In my Home box there is no security tab in the Printer dialogue box.
>>>
>>> This is a common problem that I hope MS will fix in the final
>>> build. One should not have to do the above to make it work.
>>>
>>
>> Were you in safe mode logged on to the administrator account? I
>> don't have XP Home setup so I can't test it but for files and
>> folders you have be logged in safe mode as an administrator to see
>> the security tab. I assume printers work the same but I could be
>> wrong.
>>
>> --
>> Kerry
>> MS-MVP Windows - Shell/User
>> http://www.vistahelp.ca

OK, Tried the guest account thing and no joy. Still says Access denied.
This is really starting to p#$%s me off. What's the point in Vista if you
can't do something as simple as install a network printer?? I'm seriously
thinking of going to linux.

"Jordan H." wrote:

> Hi Gang,
>
> Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista RC1 box
> running 32bit OS. The Printer is attached to a machine running XP Home SP2.
> File & Printer Sharing is enabled on both machines and I can access the
> shared folder on the XP machine from the Vista box. However when attempting
> to add the shared printer on Vista, it keeps popping up with an Äccess
> Denied" Error. I Should the I'm Dual Booting Vista and XP MCE2005 and on MCE
> the printer shows up just fine. Also when attempt this from the 64bit
> version of Vista the printer is able to be seen but I can't install the
> driver as it's only 32bit. Both Machines are part of the same workgroup
> (MSHOME) and I've checked all the settings on both. This shouldn't be a
> problem but Vista just won't let me at that printer. HELP!!!
>
> Jordan

More info,

Tried Installing the printer Locally and it wouldn't work as the printer is
actually usb and not connected to the Vista box. The InstallShield is looking
for a local usb printer and not finding it. Also tried installing to a
TCP/IP Port and the install actually hangs. gets as far as installing the
driver and won't finish. I've actually had to reboot to clear it. HELP!!!!!!!

"Jordan H." wrote:

> OK, Tried the guest account thing and no joy. Still says Access denied.
> This is really starting to p#$%s me off. What's the point in Vista if you
> can't do something as simple as install a network printer?? I'm seriously
> thinking of going to linux.
>
> "Jordan H." wrote:
>
> > Hi Gang,
> >
> > Here's the scoop, I'm trying to access a Lexmark X1185 from a Vista RC1 box
> > running 32bit OS. The Printer is attached to a machine running XP Home SP2.
> > File & Printer Sharing is enabled on both machines and I can access the
> > shared folder on the XP machine from the Vista box. However when attempting
> > to add the shared printer on Vista, it keeps popping up with an Äccess
> > Denied" Error. I Should the I'm Dual Booting Vista and XP MCE2005 and on MCE
> > the printer shows up just fine. Also when attempt this from the 64bit
> > version of Vista the printer is able to be seen but I can't install the
> > driver as it's only 32bit. Both Machines are part of the same workgroup
> > (MSHOME) and I've checked all the settings on both. This shouldn't be a
> > problem but Vista just won't let me at that printer. HELP!!!
> >
> > Jordan

Jordan H. wrote:
> More info,
>
> Tried Installing the printer Locally and it wouldn't work as the
> printer is actually usb and not connected to the Vista box. The
> InstallShield is looking for a local usb printer and not finding it.
> Also tried installing to a TCP/IP Port and the install actually
> hangs. gets as far as installing the driver and won't finish. I've
> actually had to reboot to clear it. HELP!!!!!!!
>

Did you try temporarily disabling UAC?

--
Kerry
MS-MVP Windows - Shell/User
http://www.vistahelp.ca