Vista Tutorial - Remote Desktop Problems

I have been having ongoing problems with Remote Desktop since Beta 2
(now on RC2). I connect from work fine (from XP Pro) and it runs smooth
for maybe a minute then the screen update stalls for 30-40 seconds at a
time (it gets really irritating). I thought it may have been a bandwidth
problem at work but I am running Remote Desktop to XP at home now (dual
boot) and it works as always. It seems like a screen buffer is emptying
and then a delay catching up again (if that makes sense). I tried
bypassing my router, using another NIC (my motherboard has 2) and still
no change. I did send a bug report to MS.

Is anyone else having this kind of problem?

Thanks,
Dave

I can verify having this same problem, pretty annoying. I thought it was
bandwidth at first as well but I ruled that out the same way you did.

"Dave Balcom" wrote:

> I have been having ongoing problems with Remote Desktop since Beta 2
> (now on RC2). I connect from work fine (from XP Pro) and it runs smooth
> for maybe a minute then the screen update stalls for 30-40 seconds at a
> time (it gets really irritating). I thought it may have been a bandwidth
> problem at work but I am running Remote Desktop to XP at home now (dual
> boot) and it works as always. It seems like a screen buffer is emptying
> and then a delay catching up again (if that makes sense). I tried
> bypassing my router, using another NIC (my motherboard has 2) and still
> no change. I did send a bug report to MS.
>
> Is anyone else having this kind of problem?
>
> Thanks,
> Dave
>

On Tue, 10 Oct 2006 14:40:03 -0700, Andy
<Andy@discussions.microsoft.com> wrote:

}I can verify having this same problem, pretty annoying. I thought it was
}bandwidth at first as well but I ruled that out the same way you did.

The strange thing is within my LAN I can connect to Vista just fine. It
is when going over the Internet that the problem surfaces. Going from
Vista/XP at home to XP Pro at work is OK too.

I have not seen that at all. I run Remote Desktop to my Vista RC2 box via a
PPTP VPN tunnel and have no issues at all.

Do you think it might be a variation of a MTU issue with the router? See
this page from Bob Lin's (MS-MVP) site...

http://www.howtonetworking.com/casestudy/mtu1.htm

FWIW I am on a cable ISP...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"Dave Balcom" <balcy24@charter.net> wrote in message
news:1neqi2h0foq6juucbt69so88rur05jsm3a@4ax.com...
> On Tue, 10 Oct 2006 14:40:03 -0700, Andy
> <Andy@discussions.microsoft.com> wrote:
>
> }I can verify having this same problem, pretty annoying. I thought it was
> }bandwidth at first as well but I ruled that out the same way you did.
>
> The strange thing is within my LAN I can connect to Vista just fine. It
> is when going over the Internet that the problem surfaces. Going from
> Vista/XP at home to XP Pro at work is OK too.

On Wed, 11 Oct 2006 14:05:01 -0500, "Sooner Al [MVP]"
<SoonerAl@somewhere.net.invalid> wrote:

}I have not seen that at all. I run Remote Desktop to my Vista RC2 box via a
}PPTP VPN tunnel and have no issues at all.

I tried starting a PPTP VPN first and it connected but it would not let
me login. From work to home I was able to use Remote Desktop alone and
it let me login but was extremely slow. Going the other way (home to
work) I have to use a VPN to get through the company firewall.

}Do you think it might be a variation of a MTU issue with the router? See
}this page from Bob Lin's (MS-MVP) site...

Makes sense but didn't Vista change to a self tuning stack? With RC1, I
took the router off and connected directly to my Charter broadband modem
with no change. I haven't tried that with RC2. My router is an older
Netgear RT314. I couldn't find where the MTU could be changed on it.

}FWIW I am on a cable ISP...

Me too...

Anything in the event logs that may be of interest?

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

On Thu, 12 Oct 2006 13:50:38 -0500, "Sooner Al [MVP]"
<SoonerAl@somewhere.net.invalid> wrote:

}Anything in the event logs that may be of interest?

I found 2 entries in the Windows system log. Both were source: TermDD,
Event ID: 56, "The Terminal Server security layer detected an error in
the protocol stream and has disconnected the client" with the same time
stamp. I remember the connection dropping this morning at about that
time.

There were several (actually 14) printer driver errors in the system log
too, source: Umrdpservice, event ID: 1111 a few minutes before the error
above. I am connecting from a domain with several print servers.

Is this any help?

There are some hints on the EventID site that may or may not be of some
help. Beyond that hopefully someone else has some ideas...

http://tinyurl.com/ve6fu

FWIW, I configure my Vista RC2 machine Remote Desktop encryption level for
"High" encryption only... I am also running the Beta Remote Desktop Client
Version 6 software on all of my XP Pro client machines...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"Dave Balcom" <balcy24@charter.net> wrote in message
news4lti215h9lst70hgml0kif2m5slc31b9b@4ax.com...
> On Thu, 12 Oct 2006 13:50:38 -0500, "Sooner Al [MVP]"
> <SoonerAl@somewhere.net.invalid> wrote:
>
> }Anything in the event logs that may be of interest?
>
> I found 2 entries in the Windows system log. Both were source: TermDD,
> Event ID: 56, "The Terminal Server security layer detected an error in
> the protocol stream and has disconnected the client" with the same time
> stamp. I remember the connection dropping this morning at about that
> time.
>
> There were several (actually 14) printer driver errors in the system log
> too, source: Umrdpservice, event ID: 1111 a few minutes before the error
> above. I am connecting from a domain with several print servers.
>
> Is this any help?