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Vista - Cant connect to Internet either wireless or plugged into router, PLZ HELP!

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Old 05-27-2009   #1 (permalink)
datboytaz


 
 

Cant connect to Internet either wireless or plugged into router, PLZ HELP!


ok the exact problem is the affected comp can't connect to the internet
either plugged into the router (how I want it to be) or if I try
installing one of the USB Wireless Adapters (netgear WG111v2) that the
other 3 computers in the house use, which all are getting the wireless
signal from the router no problem, on one right now. I have the problem
comp (will be just comp from here out) currently plugged into the router
via ethernet and the Network & Sharing Center on Vista says its
connected to network 2 but then there is a big red X thru the line that
goes to the internet.

Even if I plug the comp directly into the modem without a router
involved its still doesn't do anything, which is very hard to believe.
I've had Comcast out here twice to test the connection and they keep
saying something has happened to the comp somehow, so need to figure
out what the heck is going on, because like it says in the original
post, when I first ever installed the router onto the comp , the comp
worked with the internet but the router wasn't sending signal. So I
uninstalled the router and reinstalled and this is when this has
happened. can't connect to the internet on that comp now in no forms,
whether its directly into the router or trying to use a USB adapter. I
just don't get it why the wireless won't even work. I've tried every
solution that vista says: rebuild adapter, reset IP, everything. I even
unistalled the network controller & reinstalled.

Now for the info that was asked on another forum:

Country: USA
ISP: Comcast
Expected Upload/Download Speed: 3.5MB Up, 1.9MB Down
Modem: RCA by Thomson Model DHG536
Router: Netgear 54Mbps WGR614 v8
Connection Type: Ethernet
Encryption Used:WPA2-PSK[AES] -- another thing that doesn't get asked
when I plug into the router, which I'm sure is a sign of a problem.
Computer: Dell Inspiron 531S AMD 64x2 Dual 4000+ 2.10Ghz
Windows: Vista Home Basic SP1
Browser: Internet Explorer

And these are the commands you asked for, copied and pasted:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\D>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\D>PING YAHOO.COM
Ping request could not find host YAHOO.COM. Please check the name and
try again.


C:\Users\D>PING yahoo.com
Ping request could not find host yahoo.com. Please check the name and
try again.


C:\Users\D>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.1.3] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
D-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
D-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered

C:\Users\D>IPCONFIG/ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : D-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking
Controller
Physical Address. . . . . . . . . : 00-1A-A0-79-DB-C6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, May 27, 2009 1:07:48 PM
Lease Expires . . . . . . . . . . : Thursday, May 28, 2009 1:07:47 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled



Ok now hopefully with all of this info someone can get this corrected.
Its not the router cause I get signal thru out the house fine. I've
even hooked the original comp I had on it back up to it via ethernet,
all 4 ports & worked just fine. Also hooked up the original router
before I got comcast & still worked on the original comp but not this
comp I'm having a problem with. Plus not getting a signal being plugged
right into modem is weird.




--
datboytaz

My System SpecsSystem Spec
Old 05-28-2009   #2 (permalink)
Jack-MVP


 
 

Re: Cant connect to Internet either wireless or plugged into router, PLZ HELP!

Hi
There is No point to jump from one topology to the other.
If other computers works well with the Router there is No point playing with
the Router and the modem (or deal with Comcast)..
Better to start with wire cause there is less variables to deal with.
Only when its works well with wired connection start dealing with Wireless.
Try to reformat the hard drive and reinstall Windows.
Jack (MS, MVP-Networking)

"datboytaz" <datboytaz.4639bde@xxxxxx> wrote in message
news:datboytaz.4639bde@xxxxxx
Quote:

>
> ok the exact problem is the affected comp can't connect to the internet
> either plugged into the router (how I want it to be) or if I try
> installing one of the USB Wireless Adapters (netgear WG111v2) that the
> other 3 computers in the house use, which all are getting the wireless
> signal from the router no problem, on one right now. I have the problem
> comp (will be just comp from here out) currently plugged into the router
> via ethernet and the Network & Sharing Center on Vista says its
> connected to network 2 but then there is a big red X thru the line that
> goes to the internet.
>
> Even if I plug the comp directly into the modem without a router
> involved its still doesn't do anything, which is very hard to believe.
> I've had Comcast out here twice to test the connection and they keep
> saying something has happened to the comp somehow, so need to figure
> out what the heck is going on, because like it says in the original
> post, when I first ever installed the router onto the comp , the comp
> worked with the internet but the router wasn't sending signal. So I
> uninstalled the router and reinstalled and this is when this has
> happened. can't connect to the internet on that comp now in no forms,
> whether its directly into the router or trying to use a USB adapter. I
> just don't get it why the wireless won't even work. I've tried every
> solution that vista says: rebuild adapter, reset IP, everything. I even
> unistalled the network controller & reinstalled.
>
> Now for the info that was asked on another forum:
>
> Country: USA
> ISP: Comcast
> Expected Upload/Download Speed: 3.5MB Up, 1.9MB Down
> Modem: RCA by Thomson Model DHG536
> Router: Netgear 54Mbps WGR614 v8
> Connection Type: Ethernet
> Encryption Used:WPA2-PSK[AES] -- another thing that doesn't get asked
> when I plug into the router, which I'm sure is a sign of a problem.
> Computer: Dell Inspiron 531S AMD 64x2 Dual 4000+ 2.10Ghz
> Windows: Vista Home Basic SP1
> Browser: Internet Explorer
>
> And these are the commands you asked for, copied and pasted:
>
> Microsoft Windows [Version 6.0.6001]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Users\D>PING 206.190.60.37
>
> Pinging 206.190.60.37 with 32 bytes of data:
> Request timed out.
> Request timed out.
> Request timed out.
> Request timed out.
>
> Ping statistics for 206.190.60.37:
> Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
>
> C:\Users\D>PING YAHOO.COM
> Ping request could not find host YAHOO.COM. Please check the name and
> try again.
>
>
> C:\Users\D>PING yahoo.com
> Ping request could not find host yahoo.com. Please check the name and
> try again.
>
>
> C:\Users\D>NBTSTAT -n
>
> Local Area Connection:
> Node IpAddress: [192.168.1.3] Scope Id: []
>
> NetBIOS Local Name Table
>
> Name Type Status
> ---------------------------------------------
> D-PC <00> UNIQUE Registered
> WORKGROUP <00> GROUP Registered
> D-PC <20> UNIQUE Registered
> WORKGROUP <1E> GROUP Registered
>
> C:\Users\D>IPCONFIG/ALL
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : D-PC
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
>
> Ethernet adapter Local Area Connection:
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : NVIDIA nForce Networking
> Controller
> Physical Address. . . . . . . . . : 00-1A-A0-79-DB-C6
> DHCP Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred)
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Lease Obtained. . . . . . . . . . : Wednesday, May 27, 2009 1:07:48 PM
> Lease Expires . . . . . . . . . . : Thursday, May 28, 2009 1:07:47 PM
> Default Gateway . . . . . . . . . : 192.168.1.1
> DHCP Server . . . . . . . . . . . : 192.168.1.1
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> NetBIOS over Tcpip. . . . . . . . : Enabled
>
>
>
> Ok now hopefully with all of this info someone can get this corrected.
> Its not the router cause I get signal thru out the house fine. I've
> even hooked the original comp I had on it back up to it via ethernet,
> all 4 ports & worked just fine. Also hooked up the original router
> before I got comcast & still worked on the original comp but not this
> comp I'm having a problem with. Plus not getting a signal being plugged
> right into modem is weird.
>
>
>
>
> --
> datboytaz
My System SpecsSystem Spec
Old 06-03-2009   #3 (permalink)
Tae Song


 
 

Re: Cant connect to Internet either wireless or plugged into router, PLZ HELP!

> Encryption Used:WPA2-PSK[AES] -- another thing that doesn't get asked
Quote:

> when I plug into the router, which I'm sure is a sign of a problem.
WPA2 is for wireless only. You don't have to worry about that.
My System SpecsSystem Spec
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