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Vista - IE unable to connect to Internet

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Old 08-24-2009   #1 (permalink)
Louie Pham


 
 

IE unable to connect to Internet

IE8 or Chrome unable to connect to Internet, and network connection
seem fine since I was able to ping outside. I even try to disabke
firewall and that not even help. I could connect from Safemode with
Network. So how do I solve this problem.

My System SpecsSystem Spec
Old 08-25-2009   #2 (permalink)
Malke


 
 

Re: IE unable to connect to Internet

Louie Pham wrote:
Quote:

> IE8 or Chrome unable to connect to Internet, and network connection
> seem fine since I was able to ping outside. I even try to disabke
> firewall and that not even help. I could connect from Safemode with
> Network. So how do I solve this problem.
If you can connect to the outside world in Safe Mode With Networking,
something you have running in Regular Mode is preventing the connection. It
could be malware or something legitimate. The first thing to do is make sure
your computer is completely virus/malware-free so you know you are working
from a clean base:

http://www.elephantboycomputers.com/...moving_Malware

If the computer was infected, cleaning it up may solve the issue and you'll
be done. Otherwise the next step is to do clean-boot troubleshooting to
determine what program/process is preventing Internet access in Regular
Mode.

How to troubleshoot a problem by performing a clean boot in Windows Vista -
http://support.microsoft.com/default...b;EN-US;929135

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

My System SpecsSystem Spec
Old 08-25-2009   #3 (permalink)
Louie Pham


 
 

Re: IE unable to connect to Internet

On Tue, 25 Aug 2009 04:49:04 -0700, Malke <malke@xxxxxx>
wrote:
Quote:

>If the computer was infected, cleaning it up may solve the issue and you'll
>be done. Otherwise the next step is to do clean-boot troubleshooting to
>determine what program/process is preventing Internet access in Regular
>Mode.
>
>How to troubleshoot a problem by performing a clean boot in Windows Vista -
>http://support.microsoft.com/default...kb;EN-US;92913
I already try clean boot but that not help. I will try other step
next.
My System SpecsSystem Spec
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